State Consumer Disputes Redressal Commission Uttar Pradesh Cleaning & Sanitation Services Tender 2026

Tender Overview

Organization: State Consumer Disputes Redressal Commission, Uttar Pradesh. Product/Service: Cleaning, Sanitation and Disinfection Services (general cleaning, sweeping, mopping, indoor) with service continuity and dedicated support. Location: Uttar Pradesh, India. Estimated Value/EMD: Not specified in available data; bidders should verify scope via the procurement portal. Key differentiator: In-state service provider requirement; evidence of local presence and dedicated toll-free support. ** Tender context**: Emphasizes resource continuity, escalation matrix, and use of Sewayojan portal for replacements.

Technical Specifications & Requirements

• No explicit technical specs published; tender stresses service delivery scope: general cleaning (sweeping, mopping, dusting) and indoor sanitation.
• Required supplier capabilities: in-state service office, dedicated toll-free support, escalation matrix, and continuity of deployed resources with buyer consent.
• Governance terms: replacements must be approved by the buyer; replacements channeled via Sewayojan portal.
• Compliance signals: upload of certificates/documents as part of bid; adherence to listed terms and at least basic service capability in state.
• Service scope implication: ongoing facility cleaning and sanitation across government office premises in UP, with continuity of personnel historically deployed by the procurement department.
• Experience expectation: vendors should demonstrate prior resource deployment and continuity, though exact years are not specified.

Terms & Eligibility

• In-state service provider presence is mandatory; documentary evidence must confirm local office.
• Submission of certificates and documents requested in the bid document, ATC, and corrigenda is required for bid validity.
• Continuity of resources: deployed personnel cannot be replaced without buyer consent; replacements to be managed via Sewayojan Portal.
• Dedicated toll-free service support and escalation matrix must be provided by bidder/OEM to ensure responsive service.
• Existing working resources may continue under new contract if consented to by the procurement department.
• All terms are subject to buyer approval and portal-based processes for changes.