Urban Development Department Uttar Pradesh Facility Management Services Tender Muzaffarnagar 2025 UNISTAR CATTLE CATCHER Vehicle & Consumables Included

Tender Overview

The Uttar Pradesh Urban Development Department invites a Lump Sum Facility Management Services contract for MUZAFFARNAGAR (PIN 247771), under the E-municipalities program. The scope includes UNISTAR CATTLE CATCHER, VEHICLE, and consumables to be provided by the service provider within the contract cost. Estimated value is not disclosed; EMD is ₹50,000. The service provider must establish an office within the consignee state (UP) and offer dedicated toll-free support and an escalation matrix. This tender emphasizes compliance with supplier documentation and past performance evidence, with flexibility on quantity/duration changes up to 25% and an excess settlement option for additional charges.

Technical Specifications & Requirements

• Organization: Urban Development Department Uttar Pradesh / E-municipalities – Eservices To Citizens And Employees Of Urban Local Bodies Of Uttar Pradesh
• Location: MUZAFFARNAGAR, UP 247771
• Category: Facility Management Services – Lump Sum (UNISTAR CATTLE CATCHER; VEHICLE; Consumables included in contract cost)
• EMD: ₹50,000
• Office requirement: Dedicated service office in UP; documentary evidence required
• Support: Dedicated toll-free number; complete escalation matrix
• Documentation: GST certificate, past performance, EMD deposit, non-blacklisted certificate on ₹100 stamp, ATC acceptance, warranty certificate
• BOQ: No items listed; scope defined by tender terms and inclusions
• Commercial terms: Option clause enables up to 25% quantity/duration adjustment; excess settlement allowed with supporting documents

Terms, Conditions & Eligibility

• EMD: ₹50,000 (deposit before bid opening)
• Experience proofs: One of contract copy with invoices and self-certification, client execution certificate, or equivalent documents
• Delivery/Timeline: Not specified; payments terms and delivery milestones to be clarified in bid document
• Warranty/Support: Warranty certificate required; dedicated service support with escalation matrix
• Documents to submit: GST certificate, past performance proof, EMD/FDR deposit, non-blacklisted certificate, ATC acceptance, warranty certificate
• Compliance: Service provider office located in UP; OEM support and service capability indicated
• Penalties/Adjustments: 25% contract quantity/duration adjustment allowable at issue; excess charges disclosure required