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Cement Corporation of India Limited CCI AMC/CMC Tender Karbi Anglong Assam 2026 IS 550 Compliance & Integrity Pact

Bid Publish Date

24-Jun-2026, 9:21 pm

Bid End Date

06-Jul-2026, 3:00 pm

EMD

₹90,000

Progress

Issue24-Jun-2026, 9:21 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

37

Bid Type

Two Packet Bid

Key Highlights

  • Integrity Pact compliance required; upload signed copy with bid
  • Service office must be located within the consignee state (Assam) with documentary evidence
  • Dedicated toll-free service number and escalation matrix mandatory
  • EMD amount is ₹90,000; online RTGS/Internet banking accepted to CEMENT CORPORATION OF INDIA LIMITED
  • Online payment and PBG options available; exact SBI beneficiary details provided
  • Salaries/wages paid by bidder upfront; appropriate statutory documents to accompany bid
  • No explicit technical specs in BOQ; scope focuses on Comprehensive Maintenance Contract for pre-owned products
  • Submission must include GST, PAN, experience certificates, financial statements, OEM authorizations

Categories 2

Tender Overview

The procurement opportunity is with the Cement Corporation of India Limited (CCI) under the Department of Heavy Industry for a Customized AMC/CMC for Pre-owned Products in Karbi Anglong, Assam (782441). The tender requires an EMD of ₹90,000 and offers multiple price bid serials for comprehensive maintenance. The scope emphasizes pre-owned equipment maintenance under a Comprehensive Maintenance Contract (CMC) model, with the potential to award based on price bids across serials. The contract emphasizes local service presence, integrity pact compliance, and after-sales support criteria, with online EMD/PBG submission and RTGS payment options. A unique feature is the requirement for the bidder to have an operational service office within the consignee's state and a dedicated toll-free service line. The procurement context centers on ensuring availability and maintenance of pre-owned assets through a formal AMC/CMC structure.

Technical Specifications & Requirements

  • No explicit technical specifications or BOQ items are published in the available tender data. The procurement is framed as a Comprehensive Maintenance Contract (CMC) for pre-owned products, suggesting service scope includes routine maintenance, breakdown support, and spare parts provisioning under a fixed-term contract. The EMD of ₹90,000 indicates a medium-scale maintenance engagement. Transparent submission requirements include integrity pact uploads and evidence of service capability. Payment terms allow online RTGS/IMPS transactions to Cement Corporation of India Limited via a specific SBI account. The presence of a dedicated service office and escalation matrix hints at structured after-sales support, though exact product categories are not disclosed.

Terms, Conditions & Eligibility

  • EMD: ₹90,000 (to be submitted online via RTGS/Internet banking to Cement Corporation of India Limited, SBIN 33067285257, Branch Bokajan)
  • Service Office must be located in the state of the consignee; documentary evidence required
  • Dedicated toll-free support and a formal Escalation Matrix must be provided by bidder/OEM
  • Integrity Pact: Signed pact to be uploaded with bid submission
  • Salaries/Wages: Bidder must pay staff at the buyer location first, with statutory documents
  • PBG/Online Payment: PBG allowed; online payment submission within 15 days of award
  • Submission documents: Include GST, PAN, Experience certificates, financials, OEM authorizations, technical compliance certificates

Key Specifications

  • Product category: Customized AMC/CMC for pre-owned products (no specific BOQ details published)

  • EMD: ₹90,000

  • EMD submission: Online RTGS/internet banking to CEMENT CORPORATION OF INDIA LIMITED

  • Payment terms: Online payments and PBG as per GeM/CCI terms; 15-day window post-award for payment transfer documentation

  • Service requirements: Local office in Assam, dedicated toll-free support, escalation matrix

  • Documentation: Integrity Pact, GST, PAN, OEM authorizations, experience and financials

Terms & Conditions

  • EMD amount and online transfer method with proof of payment

  • Local office presence in Assam and dedicated service support mechanism

  • Integrity Pact submission and mandatory certificates for bid validity

Important Clauses

Payment Terms

EMD ₹90,000 via RTGS/online; payment of services and salaries to be managed by the bidder upfront; online PBG accepted; final contract payment per awarded terms

Delivery Schedule

Not specified in available data; contract is for Comprehensive Maintenance of pre-owned products with ongoing service support

Penalties/Liquidated Damages

Not specified in available data; escalate as per buyer ATC and contract terms

Bidder Eligibility

  • Bidder must have an operational service office in Assam

  • Demonstrate capability to provide AMC/CMC for pre-owned equipment

  • Submit Integrity Pact and all specified certificates

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Customized AMC/CMC for Pre-owned Products - AS PER PRICE BID SERIAL NO 1; AS PER PRICE BID SERIAL NO 1; Comprehensive Maintenance Contract (CMC); AS PER TENDER; Yes , Customized AMC/CMC for Pre-owned Products - AS PER PRICE BID SERIAL NO 2; AS PER PRICE BID SERIAL NO 2; Comprehensive Maintenance Contract (CMC); AS PER TENDER; Yes , Customized AMC/CMC for Pre-owned Products - AS PER PRICE BID SERIAL NO 3; AS PER PRICE BID SERIAL NO 3; Comprehensive Maintenance Contract (CMC); AS PER TENDER; Yes , Customized AMC/CMC for Pre-owned Products - AS PER PRICE BID SERIAL NO 4; AS PER PRICE BID SERIAL NO 4; Comprehensive Maintenance Contract (CMC); AS PER TENDER; Yes , Customized AMC/CMC for Pre-owned Products - AS PER PRICE BID SERIAL NO 5; AS PER PRICE BID SERIAL NO 5; Comprehensive Maintenance Contract (CMC); AS PER TENDER; Yes

Authority Records

MINISTRY OF HEAVY INDUSTRIESHEAVY INDUSTRY DEPARTMENT

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Documents 8

GeM-Bidding-9517473.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AMC/CMC of pre-owned products

4

Financial statements (audited if available) showing turnover

5

EMD submission proof (RTGS/online transfer receipt)

6

Technical bid documents demonstrating service capability

7

OEM authorization or authorized dealership letter

8

Integrity Pact signed copy

9

Documentary evidence of service office in Assam

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for the AMC/CMC tender in Karbi Anglong Assam 2026?

Bidders must submit an Integrity Pact, EMSD ₹90,000 via RTGS to Cement Corporation of India Limited, provide Assam service office evidence, and upload GST, PAN, experience certificates, financials, OEM authorizations, and technical compliance documents. Ensure dedicated support details and escalation matrix are included in the bid.

What documents are required for the pre-owned products maintenance bid in Assam?

Required documents include GST certificate, PAN card, experience certificates for similar AMC/CMC, audited financial statements, EMD proof via online transfer, OEM authorization, integrity pact, and proof of Assam service office presence. Technical bid should demonstrate service capability and compliance.

What are the EMD payment details for this CCI tender in Assam?

EMD is ₹90,000 payable via RTGS/Internet banking to CEMENT CORPORATION OF INDIA LIMITED, Account 33067285257, SBIN0002028, Bokajan branch. Include bid number and entity name in transfer details and upload scanned proof with the bid submission.

What is the required service office location for this tender?

The bidder must have a dedicated service office within the state of the consignee, i.e., Assam. Submit documentary evidence showing a registered service facility, address proof, and contact information in the Assam region.

What are the payment terms and warranties for the CCI AMC bid?

Payment terms allow online payment; PBG is permitted; payments may follow contract terms and schedules after award. Although explicit warranty details are not listed, ensure compliance with service-level commitments and any post-award warranty or AMC coverage stated in the ATC.

How to ensure compliance with the Integrity Pact for this Assam tender?

Download and sign the Integrity Pact from the buyer’s policy file, attach scanned copy to the bid, and confirm compliance within the bid submission. Non-compliance leads to bid rejection as per purchaser terms and ATC.

What is the scope of work for pre-owned product maintenance in this tender?

The tender specifies a Comprehensive Maintenance Contract (CMC) for pre-owned products, requiring ongoing maintenance, service support, and spare parts provisioning under a formal AMC/CMC framework, with no BOQ items disclosed in the available data.

Where can bidders find the escalation matrix and service support requirements?

The buyer requires a dedicated toll-free service line and a formal escalation matrix. Include explicit contact numbers, regions covered, and response times in the bid documentation to meet the service-support obligations.

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