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GEM

Invitation to Bid - Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan in SOUTH ANDAMAN, ANDAMAN & NICOBAR

Bid Publish Date

20-Jan-2025, 12:46 pm

Bid End Date

07-Feb-2025, 2:00 pm

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Progress

Issue20-Jan-2025, 12:46 pm
Technical30-01-2025 19:20:40
Financial
AwardCompleted
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Quantity

79

Categories 6

Indian Army has released a public tender for Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer, Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; HCL, Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; Acer, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS ( Offline 700 VA); frontech, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS ( Offline 700 VA); V GAURD, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS( Offline 1 KVA); LUMINOUS, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS( Offline 1 KVA); ICE, Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Monochrome, Laser, Composite Cartridge); hp, Annual Maintenance Service - Photocopier Machine - Photocopier Machine; Kyocera; Neither OEM nor ASP, Annual Maintenance Service - Photocopier Machine - Photocopier Machine; Ricoh; Neither OEM nor ASP in SOUTH ANDAMAN, ANDAMAN & NICOBAR. Quantity: 79. Submission Deadline: 07-02-2025 14: 00: 00. Download documents and apply online.

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; HCL , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS ( Offline 700 VA); frontech , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS ( Offline 700 VA); V GAURD , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS( Offline 1 KVA); LUMINOUS , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS( Offline 1 KVA); ICE , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Monochrome , Laser , Composite Cartridge ); hp , Annual Maintenance Service - Photocopier Machine - Photocopier Machine; Kyocera; Neither OEM nor ASP , Annual Maintenance Service - Photocopier Machine - Photocopier Machine; Ricoh; Neither OEM nor ASP

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENTINDIAN ARMY

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 3

GeM-Bidding-7368420.pdf

Main Document

Buyer uploaded ATC document Click here to view the file .

Referenced Document

attached categories, trials are allowed as per approved procurement policy of the buyer nodal Ministries)

Referenced Document

Past Similar Tenders (Historical Results)

5 found

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan

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Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance

N/a

NORTH 24 PARGANAS, WEST BENGAL

Posted: 16 March 2026
Closed: 27 March 2026
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Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate

5

Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

6

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

1 Update
#1

Update

30-Jan-2025

Extended Deadline

07-Feb-2025, 2:00 pm

Opening Date

07-Feb-2025, 2:30 pm

Technical Results

S.No Seller Date Status
1
ACS System Solutions   Under PMA
30-01-2025 19:20:40
2
MSC ENGINEERING SALES AND SERVICES   Under PMA
30-01-2025 22:15:22
3
New Tech Traders   Under PMA
20-01-2025 16:31:58
4
NOUVEAU TECHSOLUTIONS PRIVATE LIMITED   Under PMA
22-01-2025 14:59:57
5
REDMAPLE AUTOMATIONS PRIVATE LIMITED   Under PMA
28-01-2025 13:00:49
6
S & N TECHNOLOGIES   Under PMA
06-02-2025 15:54:35
7
S S INFOTECH   Under PMA
31-01-2025 08:15:28
8
SEAGUL INFOTECH   Under PMA
30-01-2025 19:30:16
9
V TECH SALES AND SERVICES   Under PMA
07-02-2025 10:34:58

Financial Results

Rank Seller Price Item
L1
MSC ENGINEERING SALES AND SERVICES( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan
L2
REDMAPLE AUTOMATIONS PRIVATE LIMITED( MSE Social Category:OBC )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan
L3
V TECH SALES AND SERVICES( MSE Social Category:OBC )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan
L4
NOUVEAU TECHSOLUTIONS PRIVATE LIMITED( MSE Social Category:OBC )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan
L5
S S INFOTECH( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan
L6
ACS System Solutions( MSE Social Category:OBC )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan

Frequently Asked Questions

Key insights about ANDAMAN & NICOBAR tender market

What are the eligibility requirements for GEM/2025/B/5812661?

The eligibility requirements include being a registered entity with a verifiable OEM Authorization, having relevant experience in providing maintenance services, and fulfilling the minimum turnover criteria outlined in the tender documents. Participation is subject to presenting necessary documents such as the Experience Criteria, which substantiate the bidder's capacity to meet the tender's demands. Moreover, any requests for exemptions regarding experience or turnover must be accompanied by supporting documentation for review. Potential bidders should refer to the associated tender documentation for specific details regarding these criteria.

What technical specifications must be adhered to during the service provision?

Bidders need to ensure compliance with the stated technical specifications for each specified category of devices, including desktops, laptops, UPS systems, and printers. Each device is associated with particular requirements to guarantee quality service delivery. Familiarity with these specifications is crucial for maintaining high operational standards and ensuring that the equipment meets operational readiness at all times.

How can bidders submit their tender documents and in what formats?

Document submission must adhere to the guidelines provided in the tender, and acceptable document formats will be specified. Bidders are required to submit their compliant and complete bid using the designated electronic platform as opposed to manual submission. This often includes utilizing specific file formats such as PDF or DOC as specified in the documentation, ensuring the files meet clarity and readability standards.

What security measures are involved in the financial aspects of the tender?

Bidders are required to pay an Earnest Money Deposit (EMD) which serves as a financial security to safeguard against withdrawal after bid submission. Additionally, they must comply with performance security requirements that are defined in the tender documentation, ensuring that service agreements are honored. This financial rigor is pivotal for upholding bidder accountability throughout the contract period.

What benefits are available for Micro, Small, and Medium Enterprises (MSEs) who participate in this tender?

MSEs are given additional advantages under this tender, which may include relaxed eligibility criteria and preferential price evaluation during the selection process. Engaging with this tender also supports the initiatives related to Make in India, encouraging local enterprises to partake in government procurement. Interested MSEs must ensure compliance with specified criteria while preparing their tenders to fully benefit from these provisions.

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