Indian Army Desktop Computer Repair & Overhaul Tender 2026 - Department Of Military Affairs - India

Tender Overview

The Indian Army, under the Department Of Military Affairs, invites bids for Repair and Overhauling Service of Desktop Computers. The bulletin notes a lump-sum service framework with a 25% flexibility on quantity or duration at contract issuance, and up to 25% scope expansion with the provider’s consent. A service-provider in-state presence is required, along with dedicated toll-free support and an escalation matrix. Pre-bid meeting is scheduled for 18 June 2026 at HQ CEE&C. No BOQ items are listed, and no specific EMD or estimated value is disclosed. This procurement targets reliable desktop repair and overhaul capabilities, with emphasis on post-sale service infrastructure and enforceable compliance.

Technical Specifications & Requirements

• Item category: Repair and Overhauling Service for Desktop Computers
• Delivery/Service location: Buyer premises; service provider must have an office in the same state as the consignee (documentary evidence required)
• Support infrastructure: Dedicated toll-free service number and an escalations matrix for prompt issue resolution
• Certificate compliance: Bid submissions must include all certificates sought in the Bid Document, ATC, and any corrigenda; non-submission may lead to rejection
• Pre-bid meeting: Attendee eligibility includes attending on 18 June 2026 at HQ CEE&C; details to be confirmed in ATC
• BOQ status: No items listed in the BOQ; scope remains to be clarified in subsequent tender documents
• Quantity flexibility: 25% variation in contract quantity or duration permitted at issue stage; post-issuance, same 25% cap applies

Terms, Conditions & Eligibility

• EMD/Security: Not disclosed in available data; bidders must comply with standard EMD requirements per ATC
• Experience/Turnover: Specific years/turnover not stated; ATC will define eligibility criteria for service providers
• Delivery timeline: Not specified in current data; contract may include delivery/response timelines per ATC
• Payment terms: Not disclosed; typical government contracts include milestone or post-delivery payment terms per ATC
• Documents to submit: GST registration, PAN, Experience certificates, Financial statements, EMD documents, Technical bid, OEM authorizations
• Penalties & Warranties: Not detailed; ATC may specify LD or warranty terms for service deficiencies
• Clause 25: Buyer can adjust quantity/duration by up to 25%; acceptance is mandatory for revised scope