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General Administration Department Madhya Pradesh Desktop Computer & Multifunction Printer Tender Chhindwara 2026 - ISO/IS 550 Compliant Equipment

Bid Publish Date

14-Feb-2026, 6:02 pm

Bid End Date

28-Feb-2026, 9:00 am

EMD

₹10,000

Location

CHHINDWARA , MADHYA PRADESH

Progress

Issue14-Feb-2026, 6:02 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

4

Category

Multifunction Printer (Print, Scan, Copy)

Bid Type

Two Packet Bid

Categories 2

MULTIFUNCTION PRINTERS PHOTOCOPIER MACHINE

Tender Overview

The procurement by the General Administration Department, Madhya Pradesh, seeks Entry and Mid Level Desktop Computers and Multifunction Printers for CHHINDWARA, MP 480000. The scope covers supply, installation, testing, commissioning, and operator training, with mandatory statutory clearances where applicable. The tender emphasizes on-site OEM warranty and end-to-end service support, including a potential 25% quantity variation during and after contract. Estimated value is not disclosed; however, an EMD of ₹10,000 is required to participate. The contract includes training of operators and a post-installation service framework via established service centers. The bid includes delivery at the buyer’s site and a clear escalation path for service support. Unique focus on OEM warranty and service continuity differentiates this tender.

Technical Specifications & Requirements

  • Product category: Desktop computer (Q2) and Multifunction Printer (Print/Scan/Copy) with both mono and color print capability
  • Processor-related details: Category: PROCESSOR; Computer Type; Processor Number
  • Operating System: Factory pre-loaded OS by Desktop OEM
  • Memory & Storage: RAM size; SSD capacity; HDD capacity; storage configuration
  • Display & Monitor: Availability of monitor; screen size in cm
  • Warranty: On-site OEM warranty (in years)
  • Printing specs: Print technology; type of printing; print paper size; ISO/IEC 24734 speeds for A4 mono and color, plus A3 speeds (mono/color)
  • Duplex & Paper handling: Auto duplexing; Original Document Feeder; number of main paper trays
  • Connectivity: Required connectivity options
  • Delivery & service scope: Delivery, installation, testing, commissioning, operator training; statutory clearances if any; service and support premises in state; dedicated toll-free support and escalation matrix arrangement

Terms, Conditions & Eligibility

  • EMD: ₹10,000
  • Scope of supply: Supply, Installation, Testing, Commissioning, Operator training; statutory clearances if any
  • Turnover: Minimum average annual turnover criteria as per bid document (audited balance sheets or CA certificate required)
  • Service centers: Functional center in the state of each consignee location for carry-in warranty or establish one within 30 days of award; payment after evidence of center
  • Support: Dedicated toll-free service number and escalation matrix
  • Certificates: All stipulated certificates/documents must be uploaded; non-submission leads to rejection
  • Option clause: Purchaser may increase/decrease quantity by up to 25% at contracted rates; delivery period adjustments follow defined rules

Key Specifications

    • Product category: Desktop computer (Q2); Multifunction Printer (Print/Scan/Copy)
    • Processor details: Processors; Computer type; Processor number
    • Operating System: Factory pre-loaded OS by Desktop OEM
    • Memory & Storage: RAM size; SSD capacity; HDD capacity
    • Displays: Monitor availability; screen size in cm
    • Warranty: On-site OEM warranty duration (years)
    • Printing: Print technology; print paper size; ISO/IEC 24734 speeds for A4 mono/color and A3 mono/color; auto duplexing
    • Paper handling: Original document feeder; number of main paper trays
    • Connectivity: Required connectivity options
    • Delivery & service: Installation, testing, commissioning, operator training; service centers in state; toll-free service number; escalation matrix

Terms & Conditions

  • EMD ₹10,000 and full bid compliance with T&C

  • Quantity variation up to 25% during/after contract

  • Delivery, installation, testing, commissioning, and operator training included

  • On-site OEM warranty and state-wide service centers requirement

  • Turnover criteria and documentary evidence required

Important Clauses

Payment Terms

Payment terms aligned with delivery and acceptance after successful commissioning; ensure evidence of service center presence

Delivery Schedule

Delivery period linked to last date of original delivery order; adjustments for option quantity with minimum 30 days

Penalties/Liquidated Damages

LDs apply for delays beyond agreed delivery periods; details provided in the contract terms

Bidder Eligibility

  • Functional service center in Madhya Pradesh or ability to establish within 30 days of award

  • Minimum three years of similar supply experience with government entities

  • Audited turnover meeting bid criteria and CA/certificates submitted

Documents 5

GeM-Bidding-8988406.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

CATALOG-Specification-2

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 2 Items

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
PROCESSOR Computer Type Mid Level
PROCESSOR Processor Number AMD Ryzen 5 5600G, Intel Core i5 12400 Or higher
OPERATING SYSTEM Factory Pre-loaded Operating System by Desktop OEM Window 11 Home
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) 16, 32 Or higher
STORAGE Type of Storage Installed with the System NVMe-SSD
STORAGE SSD - Storage Capacity (in GB) 512, 1024, 2048 Or higher
STORAGE HDD - Storage Capacity (in GB) 0 as SSD only Installed Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Screen Size (in CMs) 53.1 - 58 (20.91" - 22.83")
WARRANTY On Site OEM Warranty (in Year) 4, 5 Or higher

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Audited financial statements or CA certificate indicating turnover

4

Experience certificates for similar procurements

5

EMD submission document (₹10,000)

6

Technical bid documents and compliance certificates

7

OEM authorization letter / manufacturer credential

8

Service center establishment proof or plan

9

ISO/ISM/IS certifications if applicable to equipment

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for desktop computer and printer tender in Chhindwara Madhya Pradesh 2026

Bidders must meet eligibility criteria, submit the ₹10,000 EMD, provide turnover evidence, and upload OEM authorization. Ensure on-site OEM warranty, state service centers, and IS/ISO compliance as applicable. Include installation, testing, commissioning, and operator training costs in the bid price.

What documents are required for MP procurement of desktops and printers 2026

Required documents include GST certificate, PAN, audited financial statements or CA certificate, experience certificates of similar work, EMD submission document, technical bid, OEM authorization, and proof of service center or plan to establish one within 30 days of award.

What are the technical specifications for the desktop and printer tender in Madhya Pradesh

Specifications cover processor details, factory pre-loaded OS, RAM, SSD/HDD capacities, monitor availability, and print speeds per ISO/IEC 24734 for A4 and A3 formats (mono/color). Also include auto duplexing, original document feeder, multiple paper trays, and connectivity options.

When is the delivery deadline and option quantity period for this MP tender

Delivery terms allow a basic period from contract date with option to increase quantity by 25% during both delivery and currency; additional time calculation is (additional quantity/original quantity) × original delivery period, minimum 30 days.

What are the warranty and service requirements for MP procurement

Bidders must provide on-site OEM warranty (years specified in tender) and establish service centers in MP within 30 days if not already present; a toll-free service number and escalation matrix are mandatory for support.

What is the EMD for this Madhya Pradesh procurement and how to submit

The EMD is ₹10,000. Submit via online payment or bank DD as per tender guidelines; ensure the EMD document is uploaded with the bid and referenced in the bid submission.

What is the scope of supply for installation and training in MP bid

Bid scope includes supply, installation, testing, commissioning, and operator training; training covers operation of desktop and multifunction printer; statutory clearances, if any, must be accommodated and documented.

How to ensure compliance with service center requirements in MP

Provide evidence of functional service centers in MP or a plan with timelines to establish centers within 30 days of award; payment release contingent on documentary proof of service center readiness.

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