Laundry Service - Commercial/Residential/Transport/Industrial Purpose
Intra Ips Portal Ministry Of Home Affairs
Posted:
26 May 2025
Closed:
5 June 2025
GEM
GEM
Central Government Health Scheme Laundry Services Tender Patna Bihar 2026 IS 550 compliant and GST Ready
Progress
Issue20-Jun-2026, 7:43 am
AwardPending
Quantity
317
Bid Type
Two Packet Bid
Categories
1
Tender Overview
Organization: Central Government Health Scheme (CGHS) under the Department of Health and Family Welfare, procuring laundry services for facilities in PATNA, BIHAR. Estimated value: ₹85,000. Scope includes on-site pickup and drop of washed clothes at designated centers with set time windows and a quarterly GST-based payment cycle. Unique constraints include a dedicated support line and service responsiveness tied to the CGHS centres. The tender emphasizes operational reliability, defined pickup windows, and timely delivery across multiple units, with a focus on consistent turnaround and GST-compliant invoicing.
Technical Specifications & Requirements
- Service category: Laundry/linen washing and handling for CGHS facilities.
- Pickup windows: 7:30 to 14:00 at WC, Policlinic, AYUSH units; 10:00 to 17:00 at OA Addl. Director’s office on working days.
- Delivery/return: Washed clothes to be returned to the respective centers within 3 working days.
- Payment terms: ** quarterly payments** on GST bill with certified copies from center in-charges.
- Service support: Dedicated toll-free telephone line for after-sales support.
- Scope of work attachment: SOW file referenced for detailed locations and items.
- No BOQ items listed; focus is on service delivery SLA and governance.
Terms, Conditions & Eligibility
- Pickup/drop timing and centers: specified in scope; adherence mandatory.
- Payment cadence: quarterly upon GST bill submission and center certification.
- Service support: must offer a dedicated toll-free number; response standards not specified but required.
- Documentation: bidders must provide standard government bid documents including GST, PAN, and experience proofs.
- Compliance: bidders should align with CGHS procurement norms and maintain timely service levels.
- EMD: amount not specified; bidders should confirm applicability in terms.
- ATC clauses require adherence to scope of work and quality expectations across centers.
- OEM/Service partner arrangements allowed per tender terms.
Key Specifications
-
Service category: Laundry/linen washing and handling for CGHS facilities
-
Pickup window at WC, Policlinic, AYUSH: 7:30–14:00; OA Addl. Director: 10:00–17:00
-
Delivery timeframe: Return washed clothes within 3 working days
-
Payment: Quarterly payment upon GST bill with center certs
-
Support: Dedicated toll-free service line for customer support
-
BOQ: No items listed; focus on service SLA and compliance
-
Standards: Not explicitly specified; adherence to CGHS procurement norms implied
Terms & Conditions
-
EMD amount: Not specified; confirm applicability during bid
-
Delivery terms: 3 working days turnaround for all centers
-
Payment terms: Quarterly payments upon GST bill submission
Important Clauses
Payment Terms
Payments made quarterly on production of GST compliant invoice and center in-charge certification
Delivery Schedule
Washed garments must be delivered back to each center within 3 working days of pickup
Service Support
Bidder must provide a dedicated toll-free number for service support
Bidder Eligibility
-
Proven experience in laundry/linen service delivery for government facilities
-
GST registration and financial stability evidenced by recent statements
-
Capability to meet specified pickup/delivery windows and quarterly billing
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Laundry Service - Commercial/Residential/Transport/Industrial Purpose
Authority Records
MINISTRY OF HEALTH AND FAMILY WELFAREHEALTH AND FAMILY WELFARE DEPARTMENT
BID & GeM Expert Consultancy
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Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 4
GeM-Bidding-9472460.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for laundry/linen services
4
Financial statements (last 2-3 years) or equivalent
5
Bid security or EMD documentation (if applicable)
6
Technical bid document(s) demonstrating capability
7
OEM authorization/agency agreement (if applicable)
8
GST bill processing capability statement
9
Certified copies of center-wise approvals (as required)
Frequently Asked Questions
Key insights about BIHAR tender market
How to bid for CGHS laundry service tender in Patna 2026?
Bidders should submit GST registration, PAN, experience proofs, and financial statements along with technical bids. Ensure the service meets pickup windows (7:30–14:00 at specified centers) and 3-day return SLA. Prepare OEM authorizations if applicable and provide a dedicated toll-free support number.
What documents are required for CGHS Patna laundry bid 2026?
Required documents include GST certificate, PAN, recent financial statements, experience certificates for laundry services, technical bid documents, and any OEM authorization. Submit center-wise GST bill processing capability and copies of center approvals if requested.
What are the delivery timelines for CGHS laundry services in Patna?
Collected clothes must be washed and returned to each CGHS center within 3 working days. Timelines apply to all listed centers with adherence to pickup windows and daily operations within working days.
Which centers are included for pickup in CGHS Patna tender?
Pickup is permitted at WC, Policlinic, AYUSH units and at O/O Addl. Director during defined hours. Ensure all items from these centers are collected and logged with center in-charge certs for payments.
What are the payment terms for CGHS Patna laundry contract?
Payment will be made quarterly on submission of GST-compliant invoices along with certified copies from the respective center in-charges. Ensure GST billing readiness and standard invoicing format.
What service support is required for CGHS laundry bidders?
Bidders must provide a dedicated toll-free support line for service issues. Response times and escalation procedures should be clarified in the technical bid and linked to the center contact points.
What qualifications are needed for CGHS Patna laundry eligibility?
Eligibility requires proven experience in government laundry services, GST registration, financial stability, and capability to meet pickup/delivery SLAs. OEM authorizations may be required for certain centers; verify with the terms and conditions.
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Documents 4
GeM-Bidding-9472460.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS