Sainik School Sangathan Department of Defence Services Tender 2025 - Custom Bid for Services (India) with 25% Clause & Service Support Standards

Tender Overview

Organization: Sainik School Sangathan (Department of Defence). Product/Service: Custom Bid for Services. Location: India. Estimated value: Not disclosed. EMD: Not disclosed. Tender scope focuses on service provision with a 25% quantity/duration flex due to contract option clause and potential excess settlement invoicing. A dedicated service support office is required in the consignee state, with a toll-free number for client assistance. This tender emphasizes adherence to service availability and invoicing transparency, including mandatory documentation for service providers and OEMs. The unique terms include a general option to adjust contract quantity/duration by up to 25% pre- and post-issue, and mandatory evidence of local service presence. The absence of explicit technical specs signals a flexible service category, inviting bidders with robust service capabilities and cross-state support.

Technical Specifications & Requirements

• No explicit technical specifications provided; focus shifts to service capability, documentation readiness, and invoicing terms.
• Key policy elements include 25% quantity/duration adjustment rights, Excess Settlement for additional charges up to a defined percentage, and documentation requirements.
• Service presence: an office of the service provider must be located in the state of the consignee, with documentary evidence to be submitted.
• Support accessibility: dedicated toll-free service support number is mandatory for bidders/OEMs.
• The absence of BOQ items implies a broad service category with emphasis on compliance, availability, and responsiveness rather than a fixed technical bill of quantities.

Terms, Conditions & Eligibility

• Option Clause: Contract quantity/duration may be revised up to 25% at contract issue and post-issue.
• Excess Settlement: Additional charges may be invoiced up to the specified excess settlement percentage with supporting documents.
• Local presence: Service provider office must exist in consignee state; documentary evidence required.
• Support: Dedicated toll-free telephone number for service support is mandatory.
• Other standard terms are embedded in the buyer added terms and ATC; bidders should prepare accordingly.