GEM

Mumbai Metro Rail Corporation Furniture & Office Equipment Tender Mumbai 2025 ISO 9001 1 Year Warranty

Bid Publish Date

20-Nov-2025, 2:31 pm

Bid End Date

01-Dec-2025, 3:00 pm

Bid Opening Date

01-Dec-2025, 3:30 pm

Location

MUMBAI , MAHARASHTRA

Progress

Issue20-Nov-2025, 2:31 pm
AwardPending
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Quantity

11

Category

Revolving Chair (V5)

Bid Type

Two Packet Bid

Categories 5

SOFA CENTRE TABLE CABINET LABORATORY STORAGE CONTAINER REVOLVING CHAIR

Tender Overview

Organization: Mumbai Metro Rail Corporation. Product/Service: Modular Table / Meeting Table / Centre Table (V2), Metal Storage Cabinet (Q2), Sofa (V3), Revolving Chair (V5). Location: Mumbai, Maharashtra (tender procurement for office furnishings). Estimated Value and EMD: not disclosed in data; BTS indicates standard procurement with BOM and service support. Key differentiator: ISO 9001 compliance required; 1-year warranty; OEM service network in India; escalation matrix for service support. This tender centers on furnishing procurement to support urban transport facilities with standard office furniture and seating. The absence of BOQ items suggests a framework/generic requirement with optional quantity adjustments. Unique clauses include an option to vary quantities by 25% during and after contract and a defined delivery-time calculation. The tender emphasizes after-sales service, warranty coverage, and installation/training capabilities. This opportunity targets suppliers with established supply chains and proven installation capabilities in India. The focus is on furnishing supply, installation, and after-sales service of office furniture for rail infrastructure stakeholders.

Technical Specifications & Requirements

  • Standards: ISO 9001 certification required for bidder or OEM; OEM warranties to be submitted at delivery.
  • Warranty: 1 year from final acceptance or after installation/commissioning, whichever is applicable.
  • Service & Support: Escalation matrix with telephone contacts for service support; well‑established service network in India; installation, commissioning, and training capabilities.
  • Delivery & Quantity: Option clause allows up to 25% quantity increase/decrease; delivery period calculations include a minimum 30 days and are linked to last delivery order date.
  • Documentation: OEM warranty certificates to be provided on delivery; service centers details to be uploaded with bid.
  • Items: Furnishings include Modular Table/Meeting Table/Centre Table, Metal Storage Cabinet, Sofa and Revolving Chair across Q2/V2/V3/V5 designations.

Terms, Conditions & Eligibility

  • EMD/Financial Standing: Bidder must not be in liquidation or bankruptcy; an undertaking to that effect must be uploaded.
  • Brand/Certification: ISO 9001 certification mandatory for bidder or OEM.
  • Warranty/After-Sales: 1-year warranty; OEM warranty certificates required at delivery; service centers details to be supplied.
  • Delivery Terms: Quantity adjustments up to 25% with corresponding delivery timeline adjustments; delivery starts from the last date of original delivery order.
  • Escalation: Service support escalation matrix to be provided; ensure India-based installation, commissioning, and maintenance capabilities.

Key Specifications

  • ISO 9001: certified bidder or OEM

  • Warranty: 1 year from final acceptance or after installation/commissioning

  • Escalation_matrix: telephone numbers for service support

  • Delivery_clauses: option to increase/decrease quantity up to 25%; delivery period linked to last original delivery order date; minimum 30 days for added quantity

  • Product categories: Modular/Meeting/Centre Tables (V2), Metal Storage Cabinet (Q2), Sofa (V3), Revolving Chair (V5)

Terms & Conditions

  • 25% quantity variation rights during and after contract, with adjusted delivery timelines

  • ISO 9001 certification mandatory for bidder or OEM

  • 1-year warranty with OEM warranty certificates at delivery

Important Clauses

Payment Terms

Bidder must adhere to standard payment terms as per buyer terms, with possible advance and milestone payments not specified in data; ensure compliance with contract delivery and invoicing conditions.

Delivery Schedule

Delivery period begins from the last date of the original delivery order; additional time for increased quantity calculated as (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days.

Penalties/Liquidated Damages

Not explicitly stated; ensure proposal includes risk mitigation for delays per standard external contract terms.

Bidder Eligibility

  • Non-liquidation/Non-bankruptcy status with undertaking

  • ISO 9001: certified bidder or OEM

  • Ability to provide 1-year warranty and post-sales service coverage in India

Past Similar Tenders (Historical Results)

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Posted: 16 January 2025
Closed: 27 January 2025
GEM

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Required Documents

1

GST registration

2

Permanent Account Number (PAN) card

3

Experience certificates for similar furniture procurement/installation

4

Financial statements (audited if available)

5

EMD documents (as applicable by tender norms)

6

Technical bid documents demonstrating ISO 9001 compliance

7

OEM authorization / manufacturer authorization

8

Warranty certificates for bid items

9

Details of service centers near consignee destinations

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for Mumbai Metro Rail furniture tender with ISO 9001 requirement

Submit bids with ISO 9001 certification for bidder or OEM, provide OEM authorization, and furnish 1-year warranty details. Include service-center information and escalation matrix. Ensure GST, PAN, experience certificates, financial statements, and EMD documents are included as specified. Delivery terms vary with quantity adjustments up to 25%.

What documents are required for ISO 9001 furniture procurement in Mumbai

Provide GST registration, PAN, experience certificates of similar projects, audited financials, EMD document, OEM authorization, technical compliance certificates, and OEM warranty certificates. Attach service centers near consignee locations and escalation contacts to satisfy after-sales requirements.

What are the delivery terms for quantity adjustments in this tender

The purchaser may alter quantity by up to 25% at contract placement and during currency. Additional time is calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days, starting from the last date of the original delivery order.

What standards must bidders meet for Mumbai furniture supply

Bidders must have ISO 9001 certification (bidder or OEM) and provide OEM warranty certificates at delivery. The warranty period is 1 year from final acceptance or after installation, with service centers documented for post-sale support across India.

What is the warranty period for the supplied furniture

Warranty is 1 year from final acceptance or after installation/commissioning, whichever occurs later. OEM warranty certificates must accompany delivery, and the seller must provide installation, training, and maintenance support within India.

What installation and service capabilities are required for this tender

Bidder must demonstrate installation, commissioning, training, troubleshooting, and maintenance service groups with established India-wide service centers. Provide an escalation matrix and contact numbers for service support to ensure timely post-sales response.

What is the scope of furniture items covered in this tender

Scope includes Modular/Meeting/Centre Tables (V2), Metal Storage Cabinets (Q2), Sofas (V3), and Revolving Chairs (V5). The procurement emphasizes standard office furnishings with ISO 9001 compliance and 1-year warranty, plus capacity for quantity adjustments and service support.

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