Indian Army Facility Management Service Tender Lucknow Uttar Pradesh 2026 - Data Entry Operator, MTS & Healthcare Staffing with 25% Scope Change

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for Facility Management Service- Manpower based (Version 2) in Lucknow, Uttar Pradesh (226001). Targeted staffing includes Data Entry Operator/Office Assistant, Skilled Healthcare Personnel, and Multi Tasking Staff (Unskilled). Estimated contract value: ₹6,073,687 with an EMD of ₹182,210. The award will require deployment of trained personnel to meet government procurement standards and meet location-specific staffing needs. The tender emphasizes flexible scope via a 25% quantity/duration adjustment at contract issue and within post-issue limits, with emphasis on continuity of service. Unique conditions include direct salary payments by the service provider to staff and mandatory service support channels. This procurement is conducted under defense sector procurement norms and demands compliance with organization-specific terms and escalation protocols for service support.

Technical Specifications & Requirements

• No technical specifications are listed in the document.
• Roles covered include Data Entry Operator/Office Assistant, Skilled Healthcare Staff, and Multi Tasking Staff.
• Financials: Estimated value ₹6,073,687; EMD ₹182,210.
• Key contractual levers: 25% up/down adjustment in contract quantity or duration; requires service provider adherence to salary payment before invoicing.
• Service & Support: bidder must provide a dedicated toll-free service number and a formal escalation matrix for fast issue resolution.
• No BOQ items are defined; tender is procurement-focused rather than itemized.

Terms, Conditions & Eligibility

• EMD: ₹182,210 required as security for bidding.
• Salary payments: Service provider must pay staff salaries first, then claim from the buyer with statutory documents.
• Support channels: A dedicated toll-free number and an escalation matrix must be available.
• Scope variation: Up to 25% change in quantity or duration on issue; post-issue change within same limit.
• Compliance with organization-specific terms and defense procurement norms is mandatory for eligibility.