Custom Bid for Services - Comprehensive maintenance contract for Dell make Servers at IT Data Centr
Goa Shipyard Limited
SOUTH GOA, GOA
Posted:
4 October 2025
Closed:
17 October 2025
GEM
GEM
Goa Shipyard Limited Comprehensive Maintenance Contract for HPE Servers & SAN Storage at IT Data Centre South Goa 2026
Progress
Issue12-Jun-2026, 1:04 pm
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Categories
5
Tender Overview
Goa Shipyard Limited, under the Department Of Defence Production, invites bids for a Comprehensive Maintenance Contract of HPEMake servers and SAN storage housed at the IT Data Centre in SOUTH GOA, GOA. The procurement involves a service contract with a 50% quantity/ duration flexibility option and a potential scope adjustment up to 50% with consent. Current BOQ shows 0 items, indicating a service-based engagement rather than a equipment-for-stock tender. Key differentiator includes the vendor’s ability to deliver end-to-end maintenance for HPE server and SAN environments within a defence production framework. Estimated value and precise timelines are not disclosed in the available data.
Technical Specifications & Requirements
- Service category: Comprehensive maintenance for HPE Make servers and SAN storage at IT Data Centre in SOUTH GOA, GOA
- Scope indicators: On-site/remote diagnostic and support for HPE server hardware and SAN storage platforms
- BOQ status: 0 items (no listed quantitative BOQ) signaling a pure maintenance service contract
- Flexibility clause: Quantity and/or contract duration may be increased by up to 50% at contract issuance and/or with the service provider’s consent for lumpsum-based services
- Supplier capability: Must align with Defence Production procurement norms and demonstrate capability to support enterprise-grade HPE infrastructure
- Data centre context: IT Data Centre environment in SOUTH GOA, GOA, under the Goa Shipyard Limited framework
Terms, Conditions & Eligibility
- EMD: Amount not disclosed in the available tender data
- Quantity/duration flexibility: Up to 50% adjustment allowed by buyer with consent post-issuance
- Payment terms: Not specified in the available data
- Delivery/completion timeline: Not specified in the available data
- Documentation: Not specified in the available data
- BOQ items: 0 items (no listed quantities or consumables)
- Eligibility: Bidder must adhere to Defence Production procurement practices and demonstrate service capability for HPE environments
- Penalties/LD: Not specified in the available data
- Term: Not disclosed; contract duration subject to 50% adjustment clause
Key Specifications
-
Product/Service: Comprehensive maintenance for HPE Make servers and SAN storage
-
Location: IT Data Centre, SOUTH GOA, GOA
-
BOQ: No items listed (0 items)
-
EMD/Estimated value: Not disclosed in the provided data
-
Delivery/Service scope: On-site and remote maintenance capabilities implied by 'Comprehensive Maintenance'
Terms & Conditions
-
50% quantity or duration increase/decrease permitted at contract issue and during execution
-
Lumpsum service contracts may permit up to 50% scope/value expansion with consent
-
EMD amount and payment terms are not disclosed in the tender data
Important Clauses
Payment Terms
Not specified in available data; bidders should anticipate standard government IT service payment processes and request explicit terms during bid clarification
Delivery Schedule
No concrete timelines provided; bidders must seek clarification on contract start, service levels, and response times
Penalties/Liquidated Damages
No LD details disclosed; bidders should verify penalty framework and service level agreements during bid finalization
Bidder Eligibility
-
Demonstrated experience in maintenance of HPE servers and SAN storage environments
-
Capability to operate within government/defence production procurement norms
-
Financial stability to support a potentially lump-sum maintenance contract
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - Comprehensive Maintenance Contract for HPE Make Servers & SAN Storage at IT Data Centre
Authority Records
MINISTRY OF DEFENCEDEFENCE PRODUCTION DEPARTMENT
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Documents 11
GeM-Bidding-9459484.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
BOQ Document
BOQ
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates related to maintenance of HPE servers and SAN storage
4
Financial statements or turnover proof (if required by ATC but not specified here)
5
EMD submission document (amount not disclosed in data)
6
Technical bid document outlining service capabilities (OEM authorizations may be required)
7
OEM authorization for HPE products (if applicable)
8
Any prior contract completion certificates for similar maintenance services
Frequently Asked Questions
Key insights about GOA tender market
How to bid for the HPE servers maintenance in Goa Shipyard Limited?
Bidders should prepare technical and commercial proposals outlining HPE hardware maintenance capabilities, include OEM authorizations, GST/PAN, experience certificates, and a possible EMD document. The tender data indicates a 50% scope/duration change option; clarify exact terms during bid submission and ensure alignment with Defence Production norms.
What documents are required for Goa Shipyard Limited maintenance bid 2026?
Required submissions include GST certificate, PAN, relevant experience certificates for HPE server/SAN maintenance, financial statements, EMD documents, and OEM authorization if applicable. Prepare a technical bid detailing service capabilities and a commercial bid with lump-sum pricing if requested.
What are the technical specifications for HPE servers and SAN storage maintenance?
The tender specifies comprehensive maintenance for HPE make servers and SAN storage at the IT Data Centre in South Goa. Exact models, firmware levels, and SLAs are not detailed; bidders should seek ATC clarifications for device-specific maintenance, response times, and spare-part availability.
When is the contract quantity/duration adjustment allowed for this tender?
The buyer clause permits up to 50% increase or decrease in contract quantity or duration at issue and during execution. Any lumpsum-based scope expansion requires the service provider’s consent, enabling flexible project scaling within defined limits.
What are the payment terms for the Goa Shipyard maintenance service contract?
Payment terms are not disclosed in the available data. Bidders should inquire about milestones, acceptance criteria, and invoicing frequency during bid clarification to align with internal finance processes and Defence Production norms.
What is the EMD amount for the HPE maintenance tender in Goa?
The EMD amount is not disclosed in the tender data. Bidders should confirm the exact EMD value during clarification and prepare the requisite payment instrument as per the final ATC before submission.
What documentation proves eligibility for government IT maintenance tenders in Goa?
Eligibility relies on demonstrable experience with HPE servers/SAN storage, compliance with Defence Production procurement practices, and financial stability. Submission should include OEM authorizations, past project certificates, and regulatory registrations (GST/PAN) as applicable.
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Documents 11
GeM-Bidding-9459484.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
BOQ Document
BOQ
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS