National Informatics Centre All-in-One PC (V2) Tender 2025 India—IS 550/ISO Compliant, EMD ₹4.25 Cr, 212.56 Cr Estimated

Tender Overview

Organization: National Informatics Centre (NIC) under the Department of Electronics and Information Technology. Product: All in One PC (V2). Scope: Supply, Installation, Testing and Commissioning of PCs; includes delivery, installation and post‑deployment support. Estimated Value: ₹212,560,000.00; EMD: ₹4,251,200.00. Location: tender data shows unspecified location; procurement targets nationwide government IT needs. Delivery/Quantity flexibility: up to 25% quantity variation at contracted rates; delivery period adjusts with extended orders. A unique aspect is the ATC-driven service and warranty requirements that emphasize on-site or carry-in support and rapid rectification.

Technical Specifications & Requirements

• Product category: All in One PC (V2) with factory preloaded OS and certification.
• Key specs to capture from BOQ (as listed): Processor details, RAM type and size (GB), storage type and capacity (GB), display diagonal (inches), number of ports, mouse/keyboard connectivity, graphics type, display quality standards, and warranty terms.
• Standards & certifications: OS preloaded with certification; ensure vendor offers ISI/ISI-like certifications where applicable and drivers for standard hardware.
• Service & support: Functional Service Centre in the state of each consignee location or establish within 30 days; dedicated toll-free service number; escalation matrix required. Warranty service response: rectification within 3 days; penalties of 0.5% per week, up to 10% of total contract value; penalties may be recovered from PBG.
• Quality & compliance: Upload of all requested certificates/ATC documents; adherence to general BIS/ISO guidelines where applicable.

Terms, Conditions & Eligibility

• EMD: ₹4,251,200 (to be paid as specified in terms; payment modes to be confirmed).
• Scope of supply: Includes Supply, Installation, Testing and Commissioning.
• Delivery terms: Delivery period governed by option clause; extended quantity delivery time calculated by (increased quantity ÷ original quantity) × original delivery period, minimum 30 days.
• Warranty: On‑site/remote service with defined SLAs; 3‑day rectification; 0.5% weekly penalty; cumulative penalties capped at 10% of contract value.
• Documentation: Ensure upload of all required certificates and OEM authorizations; functional service centers established prior to or within 30 days of award.
• Other terms: Bidders must comply with ATC/Corrigendum; include all cost components in bid price; option clause permitted for quantity fluctuations.