Gauhati High Court Itanagar Permanent Bench Integrated Smart Rack Solution Tender Arunachal Pradesh ISO 9001 2026

Tender Overview

The Gauhati High Court Itanagar Permanent Bench, under the Department of Justice, seeks an Integrated Smart Rack Solution for deployment at PAPUM PARE, ARUNACHAL PRADESH (791109). The bid carries an EMD of ₹140,000 and encompasses supply, installation, testing, commissioning, and operator training, with statutory clearances if required. The contract includes flexible quantity options up to 25% increase during and after award, at contracted rates, and a delivery period tied to the original schedule. A key differentiator is the requirement for a robust service framework, including dedicated support and on-site installation services. Unique terms emphasize ISO 9001 certification and material test certificates to accompany delivery. This opportunity requires bidders to demonstrate capability in turnkey rack solutions with post-sale service presence.

The procurement emphasizes full lifecycle delivery—from installation to staff training—with an emphasis on quality assurance and traceable components. Bidders should note the option clause and the need to align with the stated service-support expectations for prompt issue resolution and maintenance.

Technical Specifications & Requirements

• The project title indicates an Integrated Smart Rack Solution; however, explicit technical specs are not published in the data.
• Required compliance elements include: ISO 9001 certification (bidder or OEM), Material Test Certificate with each delivery, BIS/licence and type-test certificates as applicable to the product, and other certificates mandated in the product specification.
• Additional expectations cover on-site installation, testing, commissioning, and operator training, plus statutory clearances if required. Service continuity demands a dedicated toll-free support line and a documented escalation matrix.
• Service centers must be functional in the state of each consignee location or established within 30 days of award, with payment linked to submission of proof.
• The scope also requires ensuring supplier readiness for post-award warranty and potential service support requirements.

Terms, Conditions & Eligibility

• EMD: ₹140,000.
• Delivery: Period linked to original delivery order; option for quantity variation up to 25% at contracted rates.
• Quality & Certification: ISO 9001 certification; Material Test Certificate; BIS licences and type-test certificates as per bid specifications.
• Service & Support: Functional service center in each consignee state or establish within 30 days; dedicated/toll-free service line; escalation matrix.
• Documentation: Ensure submission of all required certificates with bid; non-submission may lead to rejection.