Director Of School Education Puducherry Stainless Steel Bain Marie Tender 2026 - IS 9001 Compliance & Karaikal Service Center

Tender Overview

The Director Of School Education Puducherry invites bids for stainless steel Bain Marie units under the School Education Department. The estimated contract value is ₹3,550,000 with an EMD of ₹172,500. The procurement includes multiple design attributes such as Top Table shape, Bain Marie body configuration, pan and lid design, legs and wheels with wheel brakes, and integrated heating and cooling arrangements. A 25% quantity option (upward/downward) is allowed, with delivery timing tied to the last delivery order date and minimum 30 days for any added quantity. Bidders must ensure ISO 9001 compliance and establish a dedicated service center in Karaikal for after-sales support, with mandatory sample submission for three specified items. The bid also requires a toll-free service line and an escalation matrix for service help.

Technical Specifications & Requirements

• Category: Stainless Steel Bain Marie components including body, pans, lids, and frame with specified dimensions and pan capacities.
• Energy: Energy mode, Power rating, Temperature control, and Cut ON/OFF Temperature capabilities.
• Dimensions & Capacity: Number of pans, Individual pan capacity (L), Bain Marie Length/Width/Height (mm), leg height (mm), and sheet thickness (body/pan/lid in mm).
• Moveable features: Number of wheels, wheel diameter, wheel brakes, and cooling/heating arrangements.
• Warranty: Unit warranty in years (as per ATC/Bid).
• Quality & Compliance: ISO 9001 certified bidder or OEM; mandatory local service presence in Karaikal; samples for three items; service center readiness; dedicated/toll-free support.

Terms, Conditions & Eligibility

• EMD: ₹172,500; terms per bid document.
• Delivery: Clause allowing quantity variation up to ±25%; extended delivery time rules with minimum 30 days.
• Eligibility: Not under liquidation or bankruptcy; ISO 9001 certification required; dedicated service line and escalation matrix.
• Samples & After-sales: Mandatory sample submission for three items; fully equipped service center in Karaikal; local presence mandatory for bid evaluation.
• Documentation: Submissions must include standard compliance certificates, GST, PAN, and OEM authorizations as applicable.