South East Central Railway Counter Communication System Tender 2026 – On Site OEM Warranty & 25% Quantity Options

Tender Overview

The South East Central Railway (Indian Railways) invites bids for a Counter Communication System under the Q4 category. The scope includes supply, installation, testing, and commissioning of the counter communication system, with on-site OEM warranty to be provided. A key contractual feature grants the purchaser the right to adjust quantities by up to 25% during and after the initial contract, at contracted rates. Bidder must align with GST considerations and ensure invoice in the consignee’s name with GSTIN. The procurement emphasizes post-acceptance warranty and on-site support through a nationwide service network, with pre or post-dispatch inspection arranged by the consignee. The tender specifies a robust scope including installation, testing, and commissioning at consignee destination, with OEM warranty certificates required at delivery. This opportunity targets suppliers capable of turnkey delivery, including installation and after-sales service readiness across India.

Technical Specifications & Requirements

• Product: Counter Communication System (on-site installation) with gooseneck length specifications to be confirmed; warranty on-site by OEM.
• Key attributes: Turnkey delivery including supply, installation, testing, commissioning; post-acceptance warranty according to OEM terms; inspection coordinated by consignee.
• Compliance: OEM authorization as per Railway Board guidelines; GST applicability as per supplier location; invoices issued in consignee name with GSTIN.
• Inspection: Post-receipt inspection at consignee site; pre-dispatch inspection not mandated unless ATC specifies.
• Documentation: OEM warranty certificates to be submitted at delivery; service network details and installation/maintenance capabilities required.

Terms, Conditions & Eligibility

• Quantity: 25% option to increase/decrease of bid quantity at contract time; extended delivery period proportional to quantity change with a minimum of 30 days.
• Delivery: Delivery period to be calculated from original delivery order date; extension rules apply if option clause exercised.
• GST: Bidder to determine applicable GST; reimbursement as actuals or applicable rates, whichever is lower.
• Invoicing: Invoice to be raised in the consignee’s name with the consignee’s GSTIN.
• Warranty & Support: OEM warranty certificates required at delivery; service centres with nationwide coverage to be documented.
• Inspection: Post-receipt inspection by consignee at delivery location; pre-dispatch inspection per ATC not indicated.
• ATC: Tender-specific OEM authorization to be provided; authenticity of OEM authorization to be verified by purchaser.