GEM

Indian Air Force High End Laptop Tender 2025 India – 4-Year Warranty, OEM Certificates, Service Centers, IS/ISO Compliance

Bid Publish Date

22-Nov-2025, 1:40 pm

Bid End Date

02-Dec-2025, 10:00 am

Bid Opening Date

02-Dec-2025, 10:30 am

Location

AGRA , UTTAR PRADESH

Progress

Issue22-Nov-2025, 1:40 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 1

LAPTOP

Tender Overview

The Indian Air Force (Department Of Military Affairs) invites bids for a High End Laptop - Notebook under the Q2 category, with procurement across India. The available data confirms a 4-year warranty from final acceptance or post-installation, with OEM warranty certificates required at delivery. Successful bidders must demonstrate a robust after-sales service network in India and upload details of service centers near consignee locations. The procurement context emphasizes reliable hardware with comprehensive support, including potential installation and commissioning activities. The absence of BOQ items suggests a focus on supplier capability and warranty assurances rather than unit counts. This tender prioritizes OEM-backed service coverage and verified warranty commitments as key differentiators for bidders.

Technical Specifications & Requirements

  • Product category: High End Laptop - Notebook (Q2)
  • Warranty: 4 years from date of final acceptance or after installation/comissioning if included
  • OEM certifications: Submit OEM warranty certificates at the time of delivery
  • After-sales service: Must have an established installation, commissioning, training, troubleshooting and maintenance service group in India; upload details of Service Centres near consignee destinations with bid
  • Scope indicators: Installation/commissioning and training may be included in supply scope; ATC document referenced in buyer terms
  • BOQ: No items listed in the current BOQ information, signaling emphasis on capability and warranty compliance over unit-specific quantities

Terms, Conditions & Eligibility

  • Warranty obligation: 4-year period from final acceptance or post-installation, as applicable
  • OEM documentation: Required OEM warranty certificates at delivery
  • Service network: Demonstrated presence of service centers in India; provide centre details with bid
  • Installation/Training: Possible inclusion of installation, commissioning, and training in scope
  • EMD/financials: Not disclosed in the available data; bidders should verify required bid security in the formal tender terms
  • Submission readiness: Prepare for compliance evidence showing OEM support and national service backbone

Key Specifications

  • Product/service name: High End Laptop - Notebook (Q2)

  • Quantity/Scope: Not listed in BOQ; emphasis on supplier capability and warranty

  • Estimated value: Not disclosed

  • Standards/Certifications: OEM warranty and service capability; IS/ISO alignment not explicitly stated

  • Delivery/Installation: Possible installation and commissioning included in scope

  • Quality/Support: 4-year warranty; service centers in India; post-sale maintenance

Terms & Conditions

  • 4-year warranty from acceptance or installation

  • OEM warranty certificates required at delivery

  • India-based installation, commissioning, training and service network

  • Upload service center details near consignee locations with bid

  • No BOQ items; emphasis on capability and warranty commitments

Important Clauses

Warranty

4-year warranty from final acceptance or after installation, with OEM certificates submitted at delivery; rectification of breakdown during guarantee period.

Service Network

Must have a well-established Installation, Commissioning, Training, Troubleshooting and Maintenance Service group in India; submit 6-8 service centre details near consignee destinations with the bid.

Delivery & Scope

Installation/commissioning may be included in scope; exact delivery timelines and quantities to be defined in final tender terms.

Bidder Eligibility

  • Demonstrated OEM authorization for supplied laptops

  • Presence of India-based service centers (6-8) near consignee locations

  • Ability to provide 4-year warranty with OEM support and installation/training if included

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Required Documents

1

OEM authorization certificate

2

OEM warranty certificate

3

Service center list with locations and contact details in India

4

Proof of installation/commissioning capabilities (if included in scope)

5

Bidder company registration and GST certificate

6

Financial statements demonstrating financial stability

7

Experience documentation in similar hardware supply (if required by final terms)

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

What documents are required for the Indian Air Force laptop tender in India 2025?

Bidders should provide OEM authorization, OEM warranty certificates at delivery, a list of India-based service centers with locations, proof of installation/commissioning capability (if required), company GST, PAN, and financial statements. Ensure service network details with nearest consignee locations are included with the bid submission.

How is the 4-year warranty structured for the IAF laptop procurement 2025?

The warranty runs for four years from final acceptance or after installation, whichever is applicable. The supplier must rectify any breakdown during the warranty period and submit OEM warranty certificates at delivery to validate coverage and service commitments.

What are the service center requirements for the IAF laptop tender in India?

Bidders must have an established India-wide service network with 6-8 service centers near consignee destinations. Provide a detailed list with addresses and contact points, ensuring timely installation, troubleshooting, and maintenance support within the warranty period.

What installation or commissioning obligations exist for this laptop tender?

Potential inclusion of installation, commissioning and training is indicated. If included, the supplier must demonstrate capability to perform on-site setup, configuration, user training, and post-installation validation as part of the delivery scope.

What is required to prove eligibility for the IAF laptop procurement?

Eligibility requires OEM authorization for laptops, OEM warranty coverage, a credible India-based service network, and evidence of installation/maintenance capabilities. Additionally, submit GST, PAN, and financial documents to demonstrate stability and compliance.

When should bidders upload service center details for this tender?

Service center details must be uploaded with the bid, specifying 6-8 centers near consignee destinations in India to support installation, troubleshooting and maintenance during the warranty period.

What standards or certifications are specified for the laptop tender in India 2025?

The tender requires OEM warranty and service capabilities; explicit IS/ISO standards are not stated in the available data, but bidders should ensure their devices meet applicable Indian procurement and safety norms and provide corresponding certificates as applicable.

What are the payment terms for the IAF laptop supply contract in this tender?

Payment terms are not detailed in the available data. Bidder should monitor the final tender terms for payment schedule, possible milestones, and any advance or performance-based payments once the contract is awarded.

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