Indian Army Repair and Overhauling Service for Multifunction Machines Tender 2026

Tender Overview

The opportunity is issued by the Indian Army under the Department of Military Affairs for a Repair and Overhauling Service - Multifunction Machines (MFM) along with base station considerations related to Motorola equipment. The tender references a flexible scope with a 25% uplift/downscale option and potential value variation for lumpsum service contracts, subject to supplier consent. A dedicated support channel is required to be accessible to bidders and OEMs, ensuring reliable service across locations. Although the precise start/end dates and estimated value are not published, the contract emphasizes a clearly defined service footprint and technical capability to maintain military-grade MFMs. Unique aspects include the combination of repair/overhaul for MFMs and the inclusion of service-support obligations, potentially targeting on-premises and depot services.

Technical Specifications & Requirements

• No formal technical specifications are published in the provided data. Mandatory terms indicate the need for clear certificates and compliance uploads (ATC/Corrigendum attached documents). Expected service capability aligns with Repair and Overhauling for Multifunction Machines and base-station Motorola references.
• Required features include a dedicated toll-free service line and post-sale service support. The tender imposes contractual flexibility up to 25% for quantity or duration changes and scope expansion with consent for lumpsum contracts.
• Procurement focus is on service delivery, with a potential mix of on-site and service-provider premises work, requiring bidders to demonstrate technical support readiness and organization capacity to handle defense-grade MFMs.

Terms, Conditions & Eligibility

• EMD: Not disclosed in the available data.
• Flexibility Clause: Buyer can adjust contract quantity or duration by up to 25% at issue and after contract issuance.
• Service & Support: Bidders must provide a dedicated/toll-free support line for service assistance.
• Certificates: Bids must upload all requested certificates/documents as per the Bid Document, ATC, and Corrigendum.
• Important operational emphasis on compliance with buyer-specified terms and timely, validated service delivery across designated locations.