Customized AMC/CMC for Pre-owned Products - CAMC for Biometric Entry Exit System with Time and At
Office Of Dg (aero)
BANGALORE, KARNATAKA
Posted:
8 January 2025
Closed:
29 January 2025
GEM
GEM
Office Of DG (Aero) CAMC for Biometric Entry Exit System AMC Tender Bangalore Karnataka 2026
Bid Publish Date
12-Jun-2026, 9:34 am
Bid End Date
03-Jul-2026, 10:00 am
Location
BANGALORE , KARNATAKA
Progress
Issue12-Jun-2026, 9:34 am
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Categories
6
Tender Overview
The Office Of Dg (aero) under the Department Of Defence Research & Development in Bangalore, Karnataka, invites bids for a Customized AMC/CMC for pre-owned Biometric Entry Exit System with Time and Attendance. The contract covers Annual Maintenance Contract (AMC) on a quarterly basis for a biometric access control system procured under ADE’s scope. Key differentiators include on-site service availability in the consignment state, dedicated support channels, and post-installation insurance for items repaired off ADE premises. The procurement emphasizes service capability, continuity, and compliance with project-specific terms, with delivery/installation at Aeronautical Development Establishment, Bangalore.
Technical Specifications & Requirements
- Product/service: Customized AMC/CMC for Pre-owned Biometric Entry/Exit System with Time & Attendance
- Scope: Quarterly AMC for existing biometric system; on-site maintenance and support
- Location: Aeronautical Development Establishment, ADE Bangalore, Karnataka
- Service obligations: Dedicated toll-free support, local service office in-consignee state
- Documentation: Upload undertakings on financial standing; insurance for items removed for repair
- Arbitration: Dispute resolution via arbitration as per governing terms; offline payment via CDA Bangalore
- Compliance: No explicit itemized BOQ; focus on service performance, availability, and liability
- Distinguishing factors: Non-transferable contract with joint/several liability for subcontractors; unconditional requirement for service accessibility
Terms, Conditions & Eligibility
- EMD/Security: Not disclosed; bid requires financial standing affirmation with an upload
- Delivery/Installation: On-site at ADE Bangalore; installation/commissioning as per scope
- Payment: Offline payment through CDA (R&D), Bangalore; tax invoices to be originals
- Insurance: Comprehensive insurance for items removed for repair
- Contracts: No assignment or subcontracting without prior written consent; joint liability maintained
- Arbitration: Disputes resolved by arbitration under applicable provisions
Key Specifications
-
Product/service names and categories: Customized AMC/CMC for Pre-owned Biometric Entry Exit System with Time and Attendance
-
Estimated value: Not disclosed; Quarterly AMC implied
-
Delivery/Installation location: Aeronautical Development Establishment, SURANJANDAS ROAD, NEW THIPPASANDRA, BANGALORE, KARNATAKA 560075
-
Standards/Certifications: Not specified in tender data
-
Warranty/Support: AMC terms to cover pre-owned biometric system; dedicated service channel required
-
Service scope: On-site maintenance, time-bound response, and liability for subcontractors
-
Eligibility: Financial standing, non-liability for liquidation or bankruptcy, insurance requirements
Terms & Conditions
-
EMD or security details are not disclosed; bidders must upload financial standing undertaking
-
Delivery and installation to ADE Bangalore; official payment via offline CDA mechanism
-
No assignment or subcontracting without prior written consent; joint liability with assignee
Important Clauses
Payment Terms
Offline payment through CDA (R&D), Bangalore; original tax invoices required
Delivery Schedule
Delivery/installation at Aeronautical Development Establishment, Bangalore; scope as per AMC provisions
Penalties/Liquidated Damages
Arbitration-based dispute resolution; performance and service delivery terms to be enforced
Bidder Eligibility
-
Not under liquidation, court receivership, or bankruptcy; upload undertaking
-
Demonstrated financial standing with supporting statements
-
Evidence of prior AMC/CMC of biometric systems or similar access-control platforms
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Customized AMC/CMC for Pre-owned Products - CAMC for Biometric Entry Exit System with Time and Attendance; As per scope of work; Annual Maintenance Contract (AMC); Quarterly; No
Authority Records
MINISTRY OF DEFENCEDEFENCE RESEARCH & DEVELOPMENT DEPARTMENT
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Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 7
GeM-Bidding-9392827.pdf
Main Document
Other Documents
OTHER
BOQ Document
BOQ
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for similar AMC/CMC of biometric systems
4
Financial statements and evidence of financial standing
5
Bid security/EMD documents (as applicable by bidder’s jurisdiction)
6
Technical bid documents demonstrating capability and service reach
7
OEM authorizations or service-provider certifications (if any)
8
Insurance certificates related to items moved for repair (where applicable)
Frequently Asked Questions
How to bid for CAMC of biometric system in Bangalore?
Bidders must submit financial standing undertakings, GST and PAN, experience certificates for biometric AMC, and OEM authorizations if required. The bid uses offline CDA payments and requires on-site service capability with a dedicated support channel. Ensure installation at ADE Bangalore and compliance with arbitration terms.
What documents are required for biometric AMC tender in Karnataka?
Required documents include GST certificate, PAN, experience certificates for similar AMC work, financial statements, EMD/ security as applicable, technical bid with capability details, and insurance for repaired items. OEM authorizations strengthen eligibility; ensure service presence in the consignees’ state.
What is the delivery and installation location for this AMC?
Delivery/installation is at Aeronautical Development Establishment, Defense R&D Organisation, Suranjandas Road, New Thippasandra, Bangalore, Karnataka 560075, India. The scope covers on-site maintenance and time-bound service commitments as part of quarterly AMC.
What are the payment terms for this biometrics AMC bid?
Payment is processed offline through CDA (R&D), Bangalore. Original tax invoices must be submitted for payment; terms require adherence to any annexed payment terms and documentation as per the bid, with service delivery aligned to quarterly AMC cycles.
What eligibility criteria must bidders meet for this defence tender?
Bidders must show non-bankruptcy status, maintain adequate financial standing, and possess prior experience in similar biometric system AMC/CMC. Insurance coverage for repairs and a dedicated local service office in the consignee state are required, along with a commitment to arbitration if disputes arise.
Which service features are mandatory for the CAMC bidder?
Mandatory features include a dedicated toll-free support line, a local service office in the consignee state, on-site maintenance capability, and joint liability for subcontractors. Insurance for items repaired off ADE premises is also required to safeguard assets.
Are there any arbitration or contract transfer restrictions in this tender?
Yes. The contract prohibits assignment or subcontracting without prior written consent from the buyer. Disputes are resolved via arbitration under the applicable provisions; the vendor remains jointly liable with assignees/subcontractors for performance.
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Documents 7
GeM-Bidding-9392827.pdf
Main Document
Other Documents
OTHER
BOQ Document
BOQ
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS