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Hqids Repair & Overhauling Services Tender Department Of Military Affairs India 2026

Bid Publish Date

15-Jun-2026, 10:25 am

Bid End Date

18-Jun-2026, 11:00 am

Value

₹46,980

Location

SOUTH ANDAMAN , ANDAMAN & NICOBAR

Progress

Issue15-Jun-2026, 10:25 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

4

Bid Type

Two Packet Bid

Categories 14

Tender Overview

The procuring organization is Hqids, under the Department Of Military Affairs. The tender covers repair and general servicing of multiple equipment at Buyer Premises, including 3 grass cutting machines (filter replacement), 3 pesto flashes, 1 air conditioner, and 1 industrial wet grinder. Estimated contract value is ₹46,980.00 with no BOQ items specified. A local service provider with office in the consignee state and clear escalation contact details is required to ensure on-site maintenance and timely response. The bid emphasizes service capability, on-site availability, and a robust escalation matrix as differentiators. The opportunity appears to target small-to-mid scale repair work across multiple devices in a single supplier engagement, leveraging localized service presence.

Technical Specifications & Requirements

  • Service scope includes on-site repair and general servicing at buyer premises for: grass cutting machines (3 units), pesto flash (3 units), air conditioner (1 unit), and industrial wet grinder (1 unit).
  • No explicit device specifications or performance targets are published in the tender data; emphasis is on legitimate repairability, filter replacement where applicable, and standard servicing.
  • Required documentation includes evidence of service capability in the state of consignee and a formal escalation matrix with telephone numbers for after-sales support.
  • EMD amount is not disclosed; the value is estimated at ₹46,980 and bidders should prepare accordingly for potential payment terms post-service.
  • The tender requires a service office in the consignee state and a documented escalation path to ensure timely problem resolution.

Terms, Conditions & Eligibility

  • The bidder must maintain healthy financial standing and should not be under liquidation or bankruptcy; an undertaking to this effect must be uploaded with the bid.
  • An office of the service provider must be located in the state of the consignee; documentary evidence is required.
  • Escalation Matrix with telephone numbers for service support must be provided by the bidder or OEM.
  • No BOQ items are listed; scope is strictly repair/servicing at Buyer Premises, with emphasis on on-site availability and after-sales support.

Key Specifications

  • Product/service names: grass cutting machine repair, pesto flash repair, air conditioner repair, industrial wet grinder servicing

  • Est. contract value: ₹46,980.00

  • Locations: Buyer Premises (state of consignee not disclosed)

  • Standards/certifications: Not specified in the tender data

  • Delivery/response expectations: On-site repair at Buyer Premises; escalation matrix required

  • Experience: Prior repair/servicing of multiple equipment types

Terms & Conditions

  • EMD amount not disclosed; prepare as per standard tender practice or as directed in terms

  • Service office must be located in the consignee state with documentary proof

  • Provide a formal escalation matrix with telephone numbers for service support

Important Clauses

Payment Terms

Not specified in tender; bidders should expect standard government practice to be clarified in final documents

Delivery Schedule

On-site repair at Buyer Premises; no explicit days or hours provided in the data

Penalties/Liquidated Damages

Not specified in tender; potential penalties to be detailed in terms and conditions

Bidder Eligibility

  • Not under liquidation, court receivership, or bankruptcy

  • Service capability within the consignee state with verifiable office

  • Evidence of prior similar repair/servicing work for multiple devices

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Repair and Overhauling Service - Repair and general servicing of 03 Nos Grass cutting machine including replacement of filter; Grass cutting machine; Yes; Buyer Premises , Repair and Overhauling Service - Repair of 03 nos Pesto flash; Pesto flash; Yes; Buyer Premises , Repair and Overhauling Service - Repair of 01 nos Air Conditioner; Air Conditioner; Yes; Buyer Premises , Repair and Overhauling Service - Repair of 01 nos industrial wet grinder; Industrial wet grinder; Yes; Buyer Premises

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 5

GeM-Bidding-9467520.pdf

Main Document

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for repair/servicing similar equipment

4

Financial statements or solvency proof

5

EMD or equivalent security deposit (if applicable)

6

Technical bid documents detailing scope of repair/servicing

7

OEM authorization or service partnership letters (if applicable)

8

Proof of local office/branch in the consignee state

9

Escalation matrix with service contact numbers

Frequently Asked Questions

How to bid for repair service tender in Department Of Military Affairs?

Bidders must submit GST, PAN, experience certificates, financials, and EMD if required. Provide OEM authorizations and proof of a local service office in the consignee state. Include an escalation matrix for on-site support and a technical bid detailing repair capabilities for grass cutting machines, pesto flashes, air conditioners, and industrial grinders.

What documents are required for this repair and servicing tender in Buyer Premises?

Required documents include GST registration, PAN, experience certificates for similar repairs, financial statements, service capability proof in the consignee state, an escalation matrix, and OEM authorizations if applicable. Upload the documents with the bid to demonstrate local presence and after-sales support readiness.

What are the technical specifications for grass cutting machine repairs in this bid?

The tender specifies repair and servicing at Buyer Premises with filter replacement as needed. No device-specific performance ratings are published. Bidders should outline capability for on-site diagnostics, mechanical repairs, spindle and blade service, and maintenance tasks aligned to grass cutting machine types.

When is the delivery/completion timeline for on-site repairs?

The tender data does not publish explicit days; on-site repair at Buyer Premises is expected. Bidders should confirm turnaround commitments within the final terms and describe response times and service levels in their technical bid.

What is the required escalation matrix for service support in this tender?

Bidders must provide an escalation matrix with active telephone numbers for service support. This should cover initial contact, on-site technician dispatch, supervisor escalation, and OEM level escalation if applicable.

Are there any specific eligibility criteria for service offices in the consignee state?

Yes. The bidder must establish a local service office in the consignee state and submit documentary evidence. This is a mandatory eligibility criterion to enable prompt maintenance and verification during audits.

What is the estimated contract value and payment expectation for this tender?

Estimated value is ₹46,980.00. Payment terms are not specified in the data; bidders should await final terms, but typically include milestone-based or service invoice settlement after on-site repairs, subject to contract clauses.

What brands or OEM authorizations are required for this repair work?

OEM authorizations are recommended if repairs involve brand-specific components. Include any applicable authorizations or service partner letters in the bid to demonstrate authentic ongoing support and access to spare parts.

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