Directorate General Of Mines Safety procurements: Desktops, Laptops & UPS Annual Maintenance Service in Jharkhand 2026

Tender Overview

The Directorate General Of Mines Safety (DGMS) invites bids for Annual Maintenance Service covering Desktops, Laptops and Peripherals including Online UPS units of 5 KVA, 10 KVA, and 3 KVA located in Dhanbad, Jharkhand (826001). Estimated value is ₹93,000 with multiple OEM partners (Raunak, Uniline, AVO Electric) referenced in the scope. The procurement emphasizes routine maintenance, service SLAs, and compatibility with existing DGMS IT assets. The tender includes SCOPES OF WORK attachments and a 25% scope variation clause. No BOQ items are listed, indicating a services-focused contract with flexible quantity/duration adjustments.

Key differentiators include integrated maintenance for desktops, laptops, and UPS across multiple kVA ratings, a lump-sum service approach, and ATC/SOW attachments governing deliverables and performance.

Keywords: tender in Dhanbad, DGMS procurement, Desktops Laptops UPS maintenance Jharkhand, Raunak Uniline AVO Electric service, IS/ISO compliant IT support.

Technical Specifications & Requirements

• Product/Service: Annual Maintenance Service for desktops, laptops, peripherals, and online UPS units
• UPS ratings: 5 KVA, 10 KVA, 3 KVA (Online configuration)
• Brands/OEMs referenced: Raunak, Uniline, AVO Electric
• Location/delivery: DGMS facility in Dhanbad, Jharkhand; service scope across IT assets at site
• Standards/quality: Not explicitly specified in BOQ; ATC/SOW/SLA documents are referenced for detailed compliance
• Value/Duration: Estimated contract value ₹93,000 with flexible scope under 25% variation clause
• Key terms: Lump-sum service approach; ATC/SOW governs performance and deliverables; no explicit EMD amount listed

Terms, Conditions & Eligibility

• 25% quantity/duration variation allowed at contract award and post-award within the specified limits
• Scope includes SLA constraints and a clearly defined SOW/ATC documents to govern service levels
• EMD amount not disclosed in data; bidders should anticipate standard security deposit as per organization norms
• Documentation: OEM authorizations and service capability proofs referenced in terms; GST/PAN and prior experience likely required
• Payment terms and delivery windows are governed by SLA; delivery timelines not explicitly stated in data
• No BOQ items; emphasis on ongoing maintenance service across multiple IT assets and UPS units
• Compliance with security and IT service standards (as per DGMS internal policies) is implied