National Rural Health Mission Madhya Pradesh Facility Management Service Tender Raisen 2026 - ISD Version 2 Hospitality & Manpower, ₹174.70 Cr

Tender Overview

National Rural Health Mission (nrhm), under the Public Health And Family Welfare Department Madhya Pradesh, seeks Facility Management Service- Manpower based (Version 2) in Raisen, Madhya Pradesh 464551. Estimated contract value: ₹174,695,324.00 with an EMD of ₹2,100,000. Scope covers hospitality and patient support services delivered by skilled and unskilled manpower; no BOQ items are listed. The procurement emphasizes service delivery within the state, with bidders required to establish a local service office in Raisen and a dedicated support framework. The tender foregrounds flexible scope adjustments, where contract quantity or duration may swing up to 50%, subject to approval, enabling a responsive staffing arrangement to meet public health needs.

Key differentiators include mandatory local presence, structured service support channels, and precise salary payment sequencing to staff (employer pays first, then claims from the buyer). The purchase aims to stabilize facility management through accountable manpower provisioning, aligning with government norms and governance.

Technical Specifications & Requirements

• No technical specifications provided in the tender data; however, critical operational requirements are explicit:
• Office of Service Provider must be located within the consignee's state with documentary evidence.
• Bidder must furnish a Dedicated/toll-free service support line and an Escalation Matrix for rapid issue resolution.
• Salary/wage payments to deployed staff are the service provider’s responsibility before claiming from the buyer, with statutory documentation (PF/ESIC) and bank statements.
• Security deposits may be supplied as PBG or as an FDR in the name of the Chief Medical And Health Officer District Raisen MP, with hard copy delivery within 15 days of award.
• Non-assignment of contract without buyer consent.

Terms, Conditions & Eligibility

• EMD: ₹2,100,000; option to submit via Demand Draft or upload proof of DD; hard copy to be delivered within 5 days of bid end/opening.
• Performance Security: FDR acceptable; purchaser endorsement required on back of FDR; deliver original hard copy within 15 days of contract award.
• Local presence: service office in Raisen district or within MP state; documentary evidence required.
• Salary payments: provider to pay staff first; furnish PF/ESIC and bank statements with payment claims.
• 75/50% variation clause: contract scope can adjust up to 50% at issue and post-award with provider consent.
• Guarantees and documentation: failure to upload required certificates/documents leads to rejection; ensure OEM/authorizations where applicable.