Indian Air Force Air Conditioner Annual Maintenance Tender New Delhi 2026 with 25% Quantity Flexibility & PBG 2026

Tender Overview

The Indian Air Force (Department Of Military Affairs) invites bids for Annual Maintenance Service of AIR CONDITIONER units. Although the tender details show no BOQ items or explicit quantitative values, key bid conditions include a 25% flex clause on quantity or contract duration, and MCC-style service commitments. The procurement emphasizes rapid service support, with a dedicated toll-free line and an Escalation Matrix to ensure prompt resolution. An office of the service provider must exist within the consignee state, supported by documentary evidence. A DD-based or PBG security mechanism is allowed, payable at New Delhi, with submission of a scanned DD copy after award. The bid requires compliance with supplier documentation and past experience proofs as described, plus SOW and ATC attachments.

Technical Specifications & Requirements

• Category: Annual Maintenance Service for AIR CONDITIONER units (no explicit technical specs in BOQ).
• Service commitments: Dedicated toll-free service support and an Escalation Matrix for rapid assistance.
• GE M terms: Quantity/duration may be adjusted up to 25% at contract issuance and delivery.
• Office requirement: Service provider must have an office in the state of the consignee with documentary evidence.
• EMD/PBG: Performance security allowed via Account Payee Demand Draft; DD in favour of Air Force Public Fund Account Basant Nagar, payable at New Delhi; scanned copy upload post-award with hard copy delivery within 15 days.
• Past experience: Documents acceptable include contract copies with invoices, client execution certificates, or third-party notes.
• ATC/SOW: ATC and SOW files uploaded by buyer for scope alignment.

Terms, Conditions & Eligibility

• 25% variation: Contract quantity or duration can be increased up to 25% at issue and beyond.
• Service support: Bidder/OEM must provide dedicated toll-free service and an escalation matrix.
• Documentation: Bidders must upload all certificates/documents sought in Bid document, ATC, and Corrigendum.
• Past experience proofs: Contract copies with invoices or client certificates are acceptable.
• EMD/PBG: DD option allowed; DD copy upload accepted post-award; ensure hard copy delivery within 15 days.
• Office in consignee state: Documentary evidence required confirming local service presence.
• Scope attachments: SOW and ATC linked files must be reviewed for detailed expectations.
• Notwithstanding BOQ absence, bidders should prepare to demonstrate AMC capacity and service coverage.