Bharat Petroleum Coimbatore Service Tender 2026 - 30% Payroll & 25% Scope Variations for Vehicle Fleet & Support Services Tamil Nadu 2026

Tender Overview

Bharat Petroleum Corporation Ltd seeks a service provider in Coimbatore, Tamil Nadu (641001) for a custom bid for services with an estimated value of ₹7,000,000. The contract contemplates flexible scope: up to 25% increase in quantity or duration at the time of contract issue, and a further 25% scope increase for lumpsum-based service work with provider consent. Key compliance includes establishing a state-based service office, and maintaining a toll-free service line for support. The award hinges on capability to deploy a compliant service team and a fleet that meets ownership requirements. Unique aspects include mandatory payroll and fleet ownership provisions, plus rigorous salary/payment documentation to be demonstrably upheld. This tender emphasizes service continuity, escalation pathways, and workforce traceability to BPCL’s operational footprint.

Technical Specifications & Requirements

• No technical specifications provided in the available data; bidders should prepare to demonstrate capability to deliver service support as per BPCL’s standard SOPs.
• Mandatory service office in the consignee’s state (Tamil Nadu) with documentary evidence.
• Dedicated toll-free service number and a formal escalation matrix for contacts.
• Service provider must ensure at least 30% of manpower on payroll for at least one year, with verifiable documentation.
• Service provider must own at least 30% of the bid quantity of vehicles, either in the provider’s name or in the name of the proprietor/partner, with ownership proofs uploaded.
• Salary payments to contracted staff must be made by the provider first, with subsequent reimbursement claims to BPCL supported by PF/ESIC and bank statements.

Terms, Conditions & Eligibility

• 25% option clause allows BPCL to adjust contract quantity or duration up to 25% (before or after contract issuance).
• Office and service support must be physically present in Tamil Nadu; documentary evidence required.
• Dedicated toll-free service line and an escalation matrix are mandatory.
• Minimum workforce and fleet ownership requirements: at least 30% payroll-based manpower and 30% owned vehicles.
• Salary/wage compliance must be demonstrated with statutory document submissions (PF, ESIC) along with bank statements for staff payments.
• Payment terms specify upfront or staged reimbursement against payroll and statutory compliance documentation.