Central Board Of Excise And Customs All in One PC Tender India 2025 - V2 Q2, Windows Certification, BIS/ISO Standards

Tender Overview

The Central Board Of Excise And Customs (cbec), Department Of Revenue, invites bids for an All in One PC (V2) - Q2 with comprehensive specifications including processor details, RAM, storage, display, ports, keyboard/mouse connectivity, and factory preloaded Windows certification. The procurement scope covers a complete desktop-class system with specified storage capacity, RAM size, display diagonal, panel type, and input devices. The contract requires multiple compliance certificates (RoHS, BIS, MET/FCC/UL, Windows compatibility) and an OEM warranty, plus dedicated service support channels. The project emphasizes standardized hardware with industry certifications and vendor reliability, along with potential delivery and post-sale support commitments. This tender targets suppliers capable of meeting cross-domain certifications and Windows-ready configurations for government-grade PCs. The inclusion of energy efficiency certification and OEM warranties heightens the qualification bar for bidders, while ATC clauses demand strict adherence to documentation and certificates. The opportunity signals a structured public procurement process for a government department, with emphasis on compliance, reliability, and service readiness across the product lifecycle.

Technical Specifications & Requirements

• Product category: All in One PC (V2) - Q2
• Input devices: Mouse Connectivity, Keyboard Connectivity, Type of Keyboard
• Graphics: Graphics Type
• Operating system: Factory preloaded with Windows certification
• Memory: RAM Size (GB), Type of RAM
• Storage: Type of Storage Installed with the System, Storage Capacity (GB)
• Display: Display Size (Inches), Panel Technology
• Ports: Number of Ports
• Stand: included
• Compliance: RoHS, BIS, MET/FCC/UL/EPR, Windows Compatibility Certificate, ISO 9001:2008, ISO 14001:2004, optional OEM warranty certificate
• Certificates: Energy efficiency certificate issued by Govt of India, Ministry of Power
• Service: Dedicated toll-free support, Escalation Matrix for service
• Delivery: ATC clauses require document uploads; quantity flex up to 25% and delivery period tied to last delivery order date
• EMD/Financial: Not specified in data; ATC demands bank-certified financial standing
• BOQ: No items listed

Terms, Conditions & Eligibility

• EMD: Not specified in available data; ATC references security deposits in typical govt bids
• Financial standing: Bank-certified undertaking required; avoid liquidation or bankruptcy; government-backed verification
• Certificates required: Windows Compliance Certificate, BIS certificate, RoHS, MET/FCC/UL/EPR, 9001:2008, 14001:2004, OEM warranty certificate
• Service: Dedicated toll-free service line and escalation matrix
• Documentation: Upload all certificates and documents sought in bid document and ATC; ensure government registrations (e.g., Government of India Cooperative Society) where applicable
• Delivery: Quantity may be increased by up to 25% during contract; delivery period calculated per option clause with minimum 30 days; real delivery schedule tied to last order date
• Compliance: Bidders must adhere to the option clause and provide complete bid documents to avoid rejection
• Warranty: OEM warranty certificate required as part of submission