Indian Coast Guard Remote Access & Support Software Tender 2026: OEM Licensing, Subscription, and Deployment Standards

Tender Overview

• Organization: Indian Coast Guard; Product/Service: REMOTE ACCESS & SUPPORT SOFTWARE; Category: Q3 remote licensing and support. The tender contemplates licensing scope, OEM policies, deployment options, and training. Absent BOQ items indicate a broad software solution with potential annual licensing, hosting, and remote support considerations. A distinctive clause governs OEM licensing duration, platform type, and remote support features. The buyer emphasizes comprehensive delivery: supply, installation, testing, commissioning, operator training, and statutory clearances if applicable. The referenced term “Microsoft Office 365/2024 Pro Plus Lifetime Subscription with reusable key and offline activation” hints at a possible ancillary software entitlement. Uniquely, the offer may include multiple licensing policies and year-wise support for updates. This tender requires bidders to align with OEM licensing terms and deployment through a single console or solution, ensuring cross-feature collaboration. This opportunity warrants precise capability in remote access, licensing, and post-implementation support.

Technical Specifications & Requirements

• Category/SCOPE OF LICENCE: Licence types, subscription duration (months), OEM licensing policy, number of licences, platform type, hosting/deployment option.
• Remote & Security Features: Remote access features, remote support capabilities, security features, collaboration within the same console.
• OEM Support: Years included for patches, bug fixes, and version upgrades; training options and number of training days.
• Implementation: Supply, installation, testing, commissioning, and operator training; statutory clearances if any; potential offline activation for referenced Office entitlement.
• ATC/ATC-Clauses: Certificates and documents; adherence to vendor terms; option clause permitting quantity variation up to 25% during and after contract.

Terms, Conditions & Eligibility

• Option Clause: Purchaser can adjust quantity by up to 25% at contract placement and during currency with contracted rates; delivery timelines scale with quantity changes.
• Scope of Supply: Bid price must cover supply, installation, testing, commissioning, operator training, and any required statutory clearances.
• Documentation: Bidders must upload all certificates and documents as required by the Bid Document, ATC, and Corrigendum.
• ATC Clause: Explicit acceptance of Office 365/2024 Pro Plus Lifetime Subscription with offline activation as part of the offering.
• Delivery Schedule: Timing linked to the last date of original delivery order; extended timelines governed by the option clause.
• Quality & Compliance: Compliance with OEM licensing rules and remote access standards; warranty/AMC expectations to be defined in the final bid.