Almora District Panchayats O&M Equipment Tender 2026 - ISO 9001/14001/45001 Compliant Service Center Required

Tender Overview

Almora District Panchayats invites bids for the maintenance and operation of compacting and bundling equipment under the Department of Panchayati Raj. The contract allows a ±25% change in quantity or duration at contract issuance, with post-issuance adjustments limited to 25%. An EMD of ₹16,666 applies. Bidders must demonstrate a service presence with a dedicated toll-free support line and an escalation matrix. The requirement emphasizes post-sale service capability and maintenance infrastructure, highlighted by specific ISO standards: ISO 9001:2015, ISO 14001, and ISO 45001. The procurement lacks BOQ items, indicating a broad service/systems scope rather than a single hardware purchase. This tender uniquely targets regional machinery maintenance for Bhikiyasain compactor projects within Almora district context.

Technical Specifications & Requirements

• Product/Service: Operation and maintenance of compacting/bundling machinery (Bhikiyasain compactor context referenced in ATC)
• EMD: ₹16,666 (payments as per tender terms)
• Standards & Certifications: ISO 9001:2015, ISO 14001, ISO 45001; service center in a state for machine maintenance and repair
• Support: Dedicated toll-free service number; formal escalation matrix for service issues
• Delivery/Service Scope: O&M across specified machines; quantity/duration adjustments allowed within ±25%
• BOQ: No items listed; emphasizes service-centric scope rather than fixed asset procurement
• Location: Almora district (state-level implementation) and Bhikiyasain compactor context; no explicit itemized hardware list provided
• Documentation: Compliance certificates and service capabilities must be uploaded; non-submission may lead to rejection

Terms, Conditions & Eligibility

• EMD: ₹16,666 is required; payment terms and modality follow bid document
• Experience/Eligibility: Bidder must maintain a service center in a state for machine maintenance and repair; prior ISO-compliant service experience preferred
• Support Terms: Dedicated toll-free number and an escalation matrix for service support
• Documentation: Upload all requested certificates/documents as per ATC/Bid document
• Quantity/Duration Flexibility: Contract quantity or duration can vary by up to ±25% at contract issue; post-issuance adjustments capped at 25%
• Quality & Compliance: ISO 9001:2015, ISO 14001, ISO 45001 certifications required; non-compliance may lead to bid rejection