Indian Air Force Repair & Overhauling Service for Multifunction Machines in Bareilly Uttar Pradesh 2025

Tender Overview

Organization: Indian Air Force (Department of Military Affairs) pursuing Repair and Overhauling Service for Multifunction Machines (MFM) and Multifunctional Trolleys at Bareilly, Uttar Pradesh 243001. Scope includes on-site and buyer premises service, with no BOQ quantity published. Emphasis on non-obsolete parts with a minimum market life of 7 years and shelf life of 2 years, including at least 1 year usable shelf life at supply. Distinctive requirements include local service presence in the consignee state, dedicated toll-free support, and clear escalation procedures. Compliance with past-project proof and attestations is required to validate experience. The procurement targets reliability, continuous service availability, and post-warranty support at buyer premises. The absence of a published quantity suggests a service/maintenance contract approach rather than a fixed-quantity purchase.

Technical Specifications & Requirements

• Product/Service: Repair and Overhauling Service for Multifunction Machines (MFM) and Multifunctional Trolleys
• Location for service: Buyer premises in Bareilly, Uttar Pradesh; Office/service provider must have a local presence in the same state.
• Shelf-life constraints: Minimum 2 years shelf-life for spare parts; at supply, minimum 1 year usable shelf life remaining
• Maintenance & support: Dedicated toll-free service number; formal escalation matrix required; on-site/off-site service options to be defined by bidder
• Past experience proof: Acceptable evidence includes contract copies with invoices and client execution certificates or equivalent third-party notes
• Delivery/response: No fixed item quantity; emphasis on timely service delivery and uninterrupted operation
• Documentation: Upload required service certificates and OEM authorizations as applicable to demonstrate capability
• Exclusions: No specified fixed price or itemized BOQ; focus on service capability and reliability

Terms, Conditions & Eligibility

• EMD/financial standing: Not specified in the provided data; bidders must avoid liquidation or bankruptcy per generic terms
• Product lifecycle: Must quote non-obsolete products with at least 7 years residual market life
• Office of service provider: Must be located within the consignee state; evidence to be submitted
• Dedicated support: Toll-free service number and escalation matrix required
• Past experience proof: Contracts, invoices, and client certifications acceptable as proof of experience
• Certification/upload: Bidders must upload required certificates/documents as part of bid submission
• Sub-contracting/assignment: Prohibited without prior written consent; joint and several liability remains with bidders and sub-contractors