Entry and Mid Level Desktop Computer,All in One PC (V2)
Director,teachers Education & S.c.e.r.t.,orissa,bhubaneswar
BALANGIR, ODISHA
Posted:
22 February 2025
Closed:
10 March 2025
GEM
GEM
Bureau Of Immigration Hyderabad Desktop Computer Tender 2026 - Entry/Mid Level All-in-One PC V2 with 5 Year OEM Warranty
Bid Publish Date
06-Jul-2026, 11:37 am
Bid End Date
16-Jul-2026, 12:00 pm
Value
₹2,87,955
Location
Rangareddi , TELANGANA
Progress
Issue06-Jul-2026, 11:37 am
AwardPending
Quantity
5
Category
Entry and Mid Level Desktop Computer
Bid Type
Two Packet Bid
Tender Overview
The Bureau Of Immigration Hyderabad invites bids for Entry and Mid Level Desktop Computer (Q2) / All in One PC (V2), with an estimated value of ₹287,955.00. Scope includes Supply, Installation, Testing and Commissioning of the specified desktops, with optional quantity adjustments up to 25% during contract execution. Imported products require OEM or Authorized Seller with a registered office in India for after-sales service. Location is Hyderabad, Telangana, targeting robust on-site OEM warranty and post-sale support. A key differentiator is the integrated service obligations and 5-year OEM warranty. This tender emphasizes end-to-end delivery, installation, and responsive service infrastructure. Unique terms include a 30-day minimum delivery extension, and mandatory escalation and service-center commitments.
Technical Specifications & Requirements
- Product category: Entry and Mid Level Desktop Computer (Q2) / All in One PC (V2)
- Processor details: Category: PROCESSOR; Computer Type; Processor Number
- Operating System: Factory pre-loaded OS with certification; OS certification required
- Memory & Storage: RAM size in GB; SSD capacity in GB; HDD capacity in GB; RAM type
- Display & Monitor: Monitor availability; Display size (diagonal in inches); Screen size in cm
- Ports & Input: Mouse connectivity; Keyboard connectivity; Number of ports
- Warranty: On-site OEM warranty for 5 years; OEM warranty certificates to be provided at delivery
- Other specs: Stand, power/standards compliance, OEM brand requirements, and input device connectivity
- Delivery/Scope: Scope includes supply, installation, testing, and commissioning; on-site installation if required
- Compliance: Preloaded OS certification, RAM/Storage specs, and standard hardware configurations
Terms, Conditions & Eligibility
- OEM/Imported products must have Indian registered office for after-sales service; certificate required
- Service centers must be functional in the consignee state or established within 30 days of award; payment contingent on documentary evidence
- Dedicated toll-free service and an official escalation matrix must be provided
- Warranty: 5 years from final acceptance or post-installation; OEM certificates required at delivery
- Documentation: Upload all certificates/documents specified in ATC/Corrigendum; adherence is mandatory
- Bid scope: Include supply, installation, testing, commissioning; price must cover all components and services
- Quantity flex: Purchaser may increase/decrease quantity by up to 25% during and after award; delivery timelines adjust accordingly
Key Specifications
-
Entry and Mid Level Desktop Computer (Q2) / All in One PC (V2) with factory preloaded OS
-
RAM: specified in GB; RAM type (DDR4/DDR5 as applicable)
-
SSD/HDD: capacities in GB as per BOQ; total storage specified
-
Monitor availability and display size in inches (diagonal) and cm
-
On-site OEM warranty: 5 years
-
Ports: number of USB/HDMI/ethernet as per standard configuration
-
Mouse and keyboard connectivity options; stand included
-
OEM brand/qualification and ISI/ISO certification where required
Terms & Conditions
-
Quantity flexibility up to 25% with modified delivery timelines
-
5-year OEM warranty with Certificate submission at delivery
-
Functional Service Centre in consignee state or establishment within 30 days
Important Clauses
Payment Terms
Price must cover supply, installation, testing, and commissioning; payment terms to be defined in contract
Delivery Schedule
Delivery period begins after final order; optional 30-day minimum extension if time calculations apply
Penalties/Liquidated Damages
LDs to be specified in contract for late delivery or non-conformance
Bidder Eligibility
-
Experience in supplying government-grade desktops or all-in-one PCs
-
Demonstrated service centers or ability to establish centers in the consignee state within 30 days
-
OEM authorization for imported products and India-based after-sales support
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Entry and Mid Level Desktop Computer (Q2) , All in One PC (V2) (Q2)
Authority Records
MINISTRY OF HOME AFFAIRS
BID & GeM Expert Consultancy
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Bid Preparation
GeM Registration
Document Filing
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Documents 6
GeM-Bidding-9535633.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
CATALOG-Specification-2
CATALOG Specification
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Tender Results
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Technical Specifications
2 Items
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| PROCESSOR | Description of Stores | Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port |
| PROCESSOR | Computer Type | Entry Level |
| PROCESSOR | Processor Number | AMD Ryzen 3 5300G, Intel Core i3 12100 Or higher |
| OPERATING SYSTEM | Factory Pre-loaded Operating System by Desktop OEM | Window 11 Professional |
| MEMORY (RAM) | RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) | 16, 32 Or higher |
| STORAGE | Type of Storage Installed with the System | NVMe-SSD Plus HDD@7200 RPM |
| STORAGE | SSD - Storage Capacity (in GB) | 512, 1024, 2048 Or higher |
| STORAGE | HDD - Storage Capacity (in GB) | 1000, 2000 Or higher |
| Monitor | Availibility of Monitor | Yes as per IS 13252 (Part 1) |
| Monitor | Screen Size (in CMs) | 58.1 - 63 (22.87" - 24.8") |
| WARRANTY | On Site OEM Warranty (in Year) | 5 Or higher |
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Historical Data
Required Documents
1
GST registration certificate
2
PAN card
3
Experience certificates for similar desktop procurement
4
Financial statements (last 2-3 years)
5
EMD/Security deposit documentation (if applicable)
6
Technical bid documents showing compliance to IS/industry standards
7
OEM authorization certificate (for imported products)
8
Certificate of service center presence or plan to establish within 30 days
9
Escalation matrix and toll-free service contact details
10
OEM warranty certificates to be submitted at delivery
Frequently Asked Questions
How to bid in the Hyderabad desktop tender with 25% quantity flex?
Bidders must meet eligibility criteria including experience with similar desktops, provide GST, PAN, financials, and OEM authorization for imported products. Ensure 25% quantity flex is planned in the bid and delivery timelines adapt to extended orders. Include service center plan and escalation matrix.
What documents are required for the All-in-One PC tender in Hyderabad?
Required documents include GST registration, PAN, prior experience certificates for desktops, financial statements, EMD documentation if applicable, OEM authorization for imported items, service center proof or establishment plan within 30 days, and OEM warranty certificates to be included with delivery.
What are the technical specifications for the preloaded OS desktops?
Desktops must come with a factory pre-loaded OS with certification. RAM and storage must meet stated GB capacities; SSD and HDD capacities must be specified; ensure monitor availability and required ports are included in the configuration; OS must be compliant with organization standards.
When is the delivery schedule for the Hyderabad bid?
Delivery timing starts from the final order date; flexible extension of up to 30 days applies if option clause is exercised; additional time calculated as (increased quantity/original quantity) × original delivery period, with minimum 30 days.
What is the warranty requirement for supplied desktops in this tender?
A 5-year OEM on-site warranty is required from final acceptance or after installation. OEM warranty certificates must be submitted at delivery; the seller must guarantee rectification of any breakdown within the warranty period and provide installation/training support.
What is required for service centers and after-sales support?
Bidder must have a functional service centre in the consignee state or establish one within 30 days of award. A dedicated toll-free service line and an escalation matrix must be provided to enable rapid issue resolution.
What is the scope of supply for this desktop tender in Hyderabad?
Scope includes supply, installation, testing, and commissioning of All-in-One PCs with preloaded OS, along with monitor if specified, input devices, stands, and any required cabling. The price should cover all these components and related services under one bid.
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Documents 6
GeM-Bidding-9535633.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
CATALOG-Specification-2
CATALOG Specification
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS