Puducherry Law and Judicial Department Manpower Outsourcing Tender 2026 - Semi-Skilled admin & HR Support with 25% scope adjustment

Tender Overview

The opportunity targets manpower outsourcing services for the Law and Judicial Department in Puducherry, focusing on semi-skilled administrative roles. While exact quantities are not disclosed, the contract accommodates a 25% adjustment in scope or duration at award with consent for lump-sum work. Key features include mandatory local presence in the consignee state, a dedicated service support line, and an escalation matrix. The bidder must demonstrate financial stability and non-liquidation status, with an office in Puducherry and a payroll-forward workforce commitment. The procurement is structured to ensure continuous service, with risk allocation tied to contractual adjustments and performance guarantees.

Technical Specifications & Requirements

• Service category: Manpower outsourcing for administrative/secretarial tasks, semi-skilled, secondary schooling level.
• Contractor prerequisites: Office location within Puducherry state; dedicated toll-free service line; escalation matrix; at least 40% of required manpower on the provider’s payroll for a minimum of one year.
• Compliance & risk: No subcontracting or assignment without written consent; joint liability with sub-contractors; performance security options include PBG or Fixed Deposit Receipt (FDR).
• Payment security: FDR-based security acceptable; hard copy delivery of original FDR within 15 days of award; upload scanned FDR copy for bid submission.
• General governance: No explicit BOQ; standard GeM terms apply; escalation and service support commitments must be demonstrated by bidder.

Terms, Conditions & Eligibility

• 25% option clause: buyer may adjust contract quantity or duration by up to 25% at contract issue and post-award, with consent for scope expansion in lumpsum contracts.
• Financial standing: bidder must declare non-liquidation and non-bankruptcy status via undertaking.
• Service capability: office in Puducherry; dedicated service line; escalation matrix; 40% payroll employees on bidder’s own payroll for at least one year.
• Compliance & liability: no full/partial assignment or subcontracting without buyer’s consent; joint liability for performance with assignee/sub-contractor.
• Security deposit: PBG or FDR accepted; original FDR to be delivered within 15 days of award; provide scanned copy in bid submission.