National Informatics Centre MSP Tender Delhi ICT Infrastructure Operations & Management 2026

Tender Overview

The National Informatics Centre (NIC) invites bids for a Managed Services Provider (MSP) to operate and manage ICT infrastructure across Government Offices Complex, Administrative Enclaves and Central Ministries/Departments at Delhi Bhawans. Estimated contract value is ₹1,350,000,000 with an EMD of ₹27,000,000. The scope targets comprehensive ICT operations, service delivery, and fault management within NIC’sDelhi footprint. The buyer allows up to a 50% variation in contract quantity or duration at the contract issue stage, with a binding obligation to accept revised terms after award. Bidders must submit a Physical EMD at the specified New Delhi procurement address and provide Manufacturer Authorization when bidding through authorized distributors.

Technical Specifications & Requirements

Key available details include the absence of detailed technical specs in the BOQ. The procurement clearly focuses on end-to-end MSP capabilities for ICT infrastructure management. Eligible bidders should be prepared to demonstrate experience in large-scale government ICT operations, strong service management processes, and compliance with OEM authorisations. The ATC notes emphasize Manufacturer Authorization and the 50% option clause for quantities/duration. Delivery/implementation specifics, performance metrics, and service level commitments are expected to be defined in the final contract.

Terms, Conditions & Eligibility

Critical terms include: EMD ₹27,000,000 submitted in physical form to the NIC procurement address in New Delhi; Manufacturer Authorization if bidding through an Authorized Distributor; Option Clause permitting ±50% quantity/duration variation; and mandatory alignment with buyer-provided ATC terms. Bidders should be ready to comply with government procurement policies, bid submission at the designated address, and escalation/penalty mechanisms as per final contract.