Indian Army Remote Access & Support Software Tender Allahabad Uttar Pradesh 2026 ISO 9001 CSR OEM Licensing

Tender Overview

Indian Army invites bids for REMOTE ACCESS & SUPPORT SOFTWARE in Allahabad, Uttar Pradesh. Estimated value not disclosed; EMD set at ₹54,600. Scope covers supply, installation, testing, and commissioning of the requested software with OEM licensing policy and hosting/ deployment options. Bidders must note the option to adjust quantity by up to 25% during contract and the requirement for on-site delivery timelines calculated from the last order date. The contract emphasizes OEM support duration and licensing terms, including platform type and training provisions, with a focus on secure remote access features and collaboration within the same console. Unique aspects include a blended licensing framework and compliance with OEM service expectations.

Technical Specifications & Requirements

• Category: BASIC INFORMATION; Scope of Licence: multiple fields including Types of Licence, Duration of Subscription, OEM Licensing policy, and Number of licensing included per OEM policy
• Hosting/Deployment Option: On-premises or cloud hosting as offered by OEM
• Remote Support & Access: Features for remote connectivity and problem resolution
• Security Features: Standard security provisions; collaboration within same console
• Training: Training options with 0 days default if not applicable
• OEM Support: Years for updates/patches and version upgrades specified with 0 if not applicable
• Documentation: ISO 9001: certified bidder or OEM required; turnover evidence from last 3 years; audited financials or CA certificate for turnover
• Additional terms mention supply, installation, testing, commissioning, and after-sales support; EMD submission via Demand Draft or Banker’s Cheque; hardcopy delivery within 5 days of bid end date

Terms, Conditions & Eligibility

• EMD: ₹54,600; payment via DD/Banker’s Cheque favoring Commandant OD Prayagraj or scanned proof with bid
• Delivery: Delivery period linked to original delivery order with option clause extending time proportionally (minimum 30 days)
• Turnover: Minimum average annual turnover over last 3 years required; documented via audited statements or CA certificate
• ISO 9001: Bidder or OEM must hold ISO 9001 certification
• OEM Compliance: OEM or Authorized Seller must have registered India office for after-sales service
• Forms: EMD options include DD or BC; hardcopy must reach within 5 days
• Scope: Bid price to include Supply, Installation, Testing & Commissioning
• Other: Hosting/deployment, remote support, security, and collaboration features to be aligned with OEM licensing policy