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Odisha Health & Family Welfare Department Desktop, Laptop, MFP and UPS Tender Khordha 2026 - ISI/ISO Standards & OEM Warranty

Bid Publish Date

05-Jun-2026, 6:58 pm

Bid End Date

15-Jun-2026, 7:00 pm

Progress

Issue05-Jun-2026, 6:58 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

8

Category

Entry and Mid Level Desktop Computer

Bid Type

Two Packet Bid

Key Highlights

  • Dedicated toll-free service number required for post-sale support
  • OEM authorization certificate with explicit brand, model, warranty and OEM signatory details
  • OEM must be Indian-established for ≥20 years with Odisha registered office ≥5 years
  • GST registration proof of OEM in Odisha mandatory
  • Delivery quantity may vary up to 25% during contract or currency at contracted rates
  • Desktop/Monitor/CPU components must be from same OEM
  • On-site warranty and potential extended warranty terms to be defined
  • Pre-loaded OS and IS/IEC/compliance considerations referenced in terms

Tender Overview

The Odisha Health and Family Welfare Department invites bids for multiple IT hardware categories including Entry and Mid Level Desktop Computers, A4 and Legal Size Multifunction Printers (MFP), Entry/Mid Level Laptops, and Line Interactive UPS with AVR in Khordha, Odisha 751001. Estimated value and EMD are not disclosed, but the scope covers OEM-backed systems with preloaded OS, RAM, SSD/HDD storage, monitor availability, and essential connectivity. Bidders must meet OEM authorization, 20+ years Indian operation, and Odisha GST compliance, with dedicated service contacts and delivery/installation commitments. The option clause allows up to 25% quantity variation at contract award or during currency at contracted rates, impacting delivery timelines and scheduling.

Technical Specifications & Requirements

  • Product categories: Desktop Computers, LFP/MFP printers (A4 & Legal), Notebook Laptops, Line Interactive UPS with AVR
  • Key hardware: CPU, RAM, SSD/HDD, PCIe expansion slots (1, 4, 16), M.2 SSD slot, monitor availability, display size and resolution, optical drive, USB ports (A & C), VGA/HDMI/DP ports
  • Peripherals & features: Factory pre-loaded OS, printing technology, duplex printing, document feeder, paper trays, connectivity options, on-site warranty
  • UPS: UPS rating, inverter technology, inverter efficiency, guaranteed battery backup time
  • Compliance: IS/IEC standard references implied; OEM authorization and dedicated service contact required
  • Documentation: OEM warranty details, model consistency (CPU/monitor/base components from same OEM), and Odisha GST registration evidence

Terms & Eligibility

  • EMD not specified in data; bidders must submit as per contract terms
  • Delivery terms align with option clause up to 25% quantity variation
  • OEM must be established in India for ≥20 years; Odisha registered office for ≥5 years; GST registration proof required
  • Mandatory OEM authorization certificate on OEM letterhead, with explicit brand/model/warranty details
  • Delivery, installation, and commissioning to be conducted strictly per specifications at buyer-specified consignee location
  • Toll-free service support and escalation process required

Key Specifications

  • Desktop Computer with pre-loaded OS and IS/IEC compliance as implied

  • Expansion slots: PCIe x1, PCIe x4, PCIe x16 and M.2 SSD slot

  • Storage: SSD capacity and HDD capacity specified in tender; exact numbers not given

  • Monitor availability and display specs: display size, resolution, webcam minimums

  • Ports: USB Type A (v2.0), USB Type C, VGA, HDMI, DP

  • Printing: MFPs with auto duplexing and required paper trays

  • UPS: KVA rating, inverter technology, efficiency, and guaranteed backup time

  • Warranty: on-site and potential extended warranty terms

Terms & Conditions

  • Delivery may vary by up to 25% of bid quantity; extended timelines apply

  • OEM must provide dedicated service contact and warranty documentation

  • OEM with 20+ years in India; Odisha office 5+ years; GST proof required

Important Clauses

Payment Terms

Detailed payment terms are not specified; bidders should expect standard Government procurement terms and submit compliant financial bid with EMD as per terms.

Delivery Schedule

Delivery starts after order and may extend with option clause; additional time formula provided: (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days.

Penalties/Liquidated Damages

LD or penalties are not explicitly described; bidders should anticipate standard govt LDs for late delivery and non-conformance as per contract terms.

Bidder Eligibility

  • OEM must be established in India for ≥20 years

  • OEM must have Odisha registered office for ≥5 years

  • OEM GST registration in Odisha, with evidence

  • Submission of OEM authorization certificate with model and warranty details

  • Delivery, installation, and commissioning per specifications

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Entry and Mid Level Desktop Computer (Q2) , A4 and Legal Size Multifunction Printer (MFP) (Q2) , Entry and Mid Level Laptop - Notebook (Q2) , Line Interactive UPS with AVR (V2) (Q2)

Authority Records

HEALTH AND FAMILY WELFARE DEPARTMENT
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Documents 6

GeM-Bidding-9429326.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

CATALOG-Specification-2

CATALOG Specification

CATALOG-Specification-3

CATALOG Specification

CATALOG-Specification-4

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 4 Items

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
PROCESSOR Computer Type Mid Level
PROCESSOR Processor Number AMD Ryzen 5 5600G, Intel Core i5 12400 Or higher
MOTHERBOARD Expansion Slots (PCIe x 1) 1, 2 Or higher
MOTHERBOARD Expansion Slots (PCIe x 4) 0, 1, 2 Or higher
MOTHERBOARD Expansion Slots (PCIe x 16) 1, 2 Or higher
MOTHERBOARD Expansion Slots (M Dot 2) for SSD 1, 2 Or higher
OPERATING SYSTEM Factory Pre-loaded Operating System by Desktop OEM Window 11 Professional
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) 16, 32 Or higher
STORAGE Type of Storage Installed with the System NVMe-SSD
STORAGE SSD - Storage Capacity (in GB) 512, 1024, 2048 Or higher
STORAGE HDD - Storage Capacity (in GB) 0 as SSD only Installed Or higher
CABINET Cabinet Form Factor Tower (More than 13 to 26 Liters)
CABINET Bays for Optical Drive 1 Or higher
CABINET Optical Drive No Optical Drive
PORTS Number of USB Type A Port (Version 2 Point 0) 3, 4 Or higher
PORTS Number of USB Ports Type C 1, 2 Or higher
PORTS Number of VGA Ports 0, 1 Or higher
PORTS Number of HDMI Ports 1 Or higher
PORTS Number of DP Ports 1 Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Display Technology LED Backlit LCD (Liquid Crystal Display)
Monitor Screen Size (in CMs) 48.26 - 53 (19.0" - 20.87")
Monitor Maximum Resolution (Pixels) 1600 x 900
WARRANTY On Site OEM Warranty (in Year) 3, 4, 5 Or higher

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Historical Data

Required Documents

1

GST registration certificate of OEM

2

PAN card of bidder

3

OEM authorization certificate on official letterhead with model details

4

Experience certificates for similar IT hardware supply

5

Financial statements (audited) demonstrating stability

6

Certificate of incorporation and Odisha office proof for OEM

7

Declaration for delivery, installation and commissioning per specifications

Frequently Asked Questions

Key insights about ODISHA tender market

How to bid for the Khordha IT hardware tender in Odisha 2026

Bidders should obtain OEM authorization on official letterhead, provide GST registration for Odisha, and submit experience certificates for similar supply. Ensure on-site warranty commitments, pre-loaded OS, and IS/IEC compliant hardware. Include a toll-free service contact and adhere to the 25% quantity variation option clause.

What documents are required for the Odisha Health hardware tender

Submit GST registration, OEM authorization certificate with model/warranty details, bidder PAN, OEM incorporation proof, Odisha office proof (5+ years), audited financial statements, and experience certificates for similar IT hardware supply. Include delivery/installation commitment and toll-free support details.

What standards or certifications are required for IT hardware in Odisha tender

The tender expects IS/IEC compliance and OEM pre-loaded OS; ensure devices from same OEM for CPU/monitor; provide OEM authorization and proof of Indian operation for ≥20 years; GST registration in Odisha is mandatory.

What is the delivery variation allowance in this Odisha tender

The buyer reserves the right to vary quantity up to 25% at contract award or during contract currency at contracted rates. Delivery timelines shift accordingly, using the computed extra-time formula with a minimum extension of 30 days.

What is required for OEM warranty and service support in Odisha bid

Provide dedicated toll-free service contact details, on-site OEM warranty terms, and model-specific warranty durations. The OEM must have a verified Odisha presence for service and spare parts, with a clear escalation procedure.

What are the hardware categories covered in the Odisha procurement

Categories include Entry/Mid Level Desktop Computers, A4 and Legal Size MFP printers, Entry/Mid Level Laptops, and Line Interactive UPS with AVR. Each item requires OEM-authorized models with OS pre-load, adequate RAM/Storage, and required connectors.

How to verify OEM authorization and model consistency for this tender

Submit an OEM product compliance certificate showing brand, model, warranty and authorized signatory details; confirm CPU/monitor/components come from the same OEM; provide official OEM portal verification link.

What is the role of ETD/EMD in this Odisha IT hardware bid

EMD specifics are not disclosed in the data; bidders should monitor official tender notices for the exact amount and payment terms, and prepare EMD as per the body of the contract when published.

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