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North Eastern Railway Thermal Imager Tender Lucknow Uttar Pradesh 2026 - 2 Year Warranty, After-Sales Service

Bid Publish Date

17-Jun-2026, 6:05 pm

Bid End Date

30-Jun-2026, 11:00 am

Progress

Issue17-Jun-2026, 6:05 pm
AwardPending
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Quantity

9

Bid Type

Single Packet Bid

Categories 2

Tender Overview

Organization: North Eastern Railway (Indian Railways). Product: thermal imager (Q2 category) to be supplied as a complete goods package. Location: Lucknow, Uttar Pradesh 226001. Scope: Only supply of goods; delivery to SSE/AC/NER/LUCKNOW with 9 units as indicated by the accommodation note. Estimated value and exact quantities are not disclosed in the data. Unique requirement includes an OEM warranty and a post-sale service framework with established Indian installation, commissioning, and maintenance capabilities. The bid emphasizes compliance with Make in India, local content, and MSE registration. The inspection will be conducted by RITES, and successful bidders must provide installation and training documents. This tender includes mandatory documentation and final acceptance terms at consignee locations.

Technical Specifications & Requirements

  • Warranty: 2 years from final acceptance or after installation/commissioning if applicable, with OEM warranty certificates due at delivery.
  • Service capability: Seller must have an established Installation, Commissioning, Training, Troubleshooting, and Maintenance Service group in India; list service centers near consignee destinations.
  • ATC & documents: Attach MSE registration proof, Make in India local content documentation, OEM authorization (if applicable), and proven past performance; RITES inspection is mandated.
  • Delivery/consignment: Material to be supplied to SSE/AC/NER/LUCKNOW; contact number provided for coordination.
  • Evaluation alignment: Offers judged on supplied documents; non-submission leads to rejection; conflict rules favor the ATC finality.

Terms, Conditions & Eligibility

  • EMD/price bid binding: Scope specifies “Only supply of Goods”; EMD details are not disclosed here. Ensure submission in line with ATC.
  • Eligibility evidence: MSE registration, Make in India local content, OEM authorization (if distributor), and past performance proof.
  • Compliance: Ongoing post-sale service obligation with service centers in India; RITES inspection required.
  • Acceptance: Final acceptance at consignee location with 2-year warranty period; document submission critical to avoid rejection.

Key Specifications

    • Product: thermal imager (Q2 category)
    • Quantity: 9 units (as per consignment note to SSE/AC/NER/LUCKNOW)
    • Warranty: 2 years from final acceptance or post-installation, with OEM certificate
    • Inspection: RITES inspection mandated
    • Service capability: In-country installation, commissioning, training, and maintenance network
    • Delivery location: SSE/AC/NER/LUCKNOW; contact provided for coordination
    • Documentation: MSE registration, Make in India content, OEM authorization, past performance evidence

Terms & Conditions

  • EMD and price bid scope restricted to goods supply

  • 2-year warranty with OEM certificates at delivery

  • RITES inspection and in-country service network required

  • MSE, Make in India local content, and OEM authorization submissions mandatory

  • Consignee delivery to SSE/AC/NER/LUCKNOW with 9 units

Important Clauses

Payment Terms

Not specified in data; bidders should expect standard government payment terms upon acceptance and delivery per ATC.

Delivery Schedule

Delivery to SSE/AC/NER/LUCKNOW; no explicit timeline provided in data; ensure readiness for RITES inspection and final acceptance.

Penalties/Liquidated Damages

Not specified in data; ATC implies adherence to standard NER procurement penalties, with potential LDs for non-performance.

Bidder Eligibility

  • MSE registration proof

  • Make in India local content documentation

  • OEM authorization (if applicable) and proven past performance

  • In-country service capability for installation, commissioning, training, and maintenance

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

thermal imager (Q2)

Authority Records

MINISTRY OF RAILWAYS

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Documents 3

GeM-Bidding-9479345.pdf

Main Document

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates (past performance evidence)

4

Financial statements (as required by bid)

5

EMD/Security deposit documentation

6

Technical bid documents and BOM

7

OEM authorization (if applicable)

8

MSE registration certificate

9

Make in India local content documentation

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for the thermal imager tender in Lucknow, Uttar Pradesh?

Bidders should prepare GST, PAN, past performance proofs, MSE registration, Make in India content documentation, and OEM authorization. The tender requires RITES inspection, and the warranty is 2 years from final acceptance. Submit OEM certificates at delivery and demonstrate in-country service capability for installation, commissioning, and maintenance.

What documents are required for the thermal imager bid in NE Railway?

Required documents include GST certificate, PAN, past performance certificates, financial statements, EMD documentation, OEM authorization (if applicable), MSE registration, and Make in India local content disclosures. Ensure installation, commissioning, and maintenance service capability details are included.

What are the technical specifications for the thermal imager in this tender?

Technical specifics are not enumerated in the data. Bidders must rely on product literature to confirm imaging specifications, while aligning with the 2-year warranty requirement and RITES inspection. Provide OEM certificates and installation capability details as part of submission.

When is the delivery and inspection expected for the thermal imager bid in Lucknow?

Delivery to SSE/AC/NER/Lucknow is required with RITES inspection as per ATC. The exact schedule is not published; bidders should be prepared to coordinate installation, testing, and final acceptance promptly after award.

What are the payment terms for NE Railway thermal imager procurement?

Payment terms are not explicitly stated in the data. Expect standard government terms, typically against acceptance with possible advance or milestone-based payments post-delivery, subject to RITES clearance and final acceptance.

What is the warranty and after-sales support requirement for the thermal imager?

A 2-year warranty is required from final acceptance or after installation/commissioning, with OEM warranty certificates due at delivery. The bidder must provide an established Indian service network for maintenance and troubleshooting.

How does Make in India and local content impact the thermal imager tender?

Bidders must provide Make in India documentation showing local content percentage and compliance. MSE registration proof is required; non-compliant bids risk rejection or lower evaluation scores.

What is required for OEM authorization in the Lucknow thermal imager tender?

If the bidder is an authorized dealer, submit bid-specific OEM authorization documents. This ensures compliance with installation, commissioning, and after-sales service obligations required by NE Railway in Lucknow.

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