Indian Army Remote Access & Support Software Tender Gurudaspur Punjab 2026 - ISI/ISO Standards & OEM Licensing
Indian Army
GURDASPUR, PUNJAB
Progress
Quantity
15
Bid Type
Two Packet Bid
The Indian Army, Department Of Military Affairs, invites bids for remote access and support software in Gurudaspur, Punjab 143505. Estimated value is ₹172,500.00. The procurement focuses on OEM licensing policies, subscription duration, platform type, hosting/deployment options, and remote support features. Bidders should note the inclusion of OEM support, potential training, and collaboration capabilities within the same console. The opportunity requires alignment with OEM licensing terms and deployment environments to ensure seamless integration with existing systems. A key differentiator is the emphasis on licensing scope, updates, and security features embedded in the supplier’s offering.
Licensing: Types of Licence, Scope of Licence, and Number of licensing included as per OEM policy
Subscription duration: months (0 if not applicable) and renewal terms
Platform type: on-premise, cloud, or hybrid deployment
Hosting environment: deployment options for the remote access software
OEM support: duration for updates/patches and version upgrades
Training: number of days (if provided) and training options
Security features and collaboration within the same console
Quantity variation up to 25% at the time of contract and during the currency of contract
Delivery period adjustments based on additional quantity, with minimum 30 days
Compliance with OEM licensing policy and deployment environment requirements
Payment terms will be as per government norms; monitor for any advance or milestone-based payments tied to delivery and acceptance.
Delivery shall begin after the original delivery order; extended delivery time applies if quantity increases under option clause.
Penal provisions and LD terms will be defined in the contract and aligned with 25% variation and delivery schedule.
Experience in supplying remote access and support software licenses
Demonstrated OEM authorizations for the licensed product
Financial stability to handle a government software procurement
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
REMOTE ACCESS & SUPPORT SOFTWARE (Q3)
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Main Document
CATALOG Specification
GEM_GENERAL_TERMS_AND_CONDITIONS
Indian Army
GURDASPUR, PUNJAB
Indian Army
NASHIK, MAHARASHTRA
Centre For Development Of Advanced Computing (c-dac)
Indian Army
PANCHKULA, HARYANA
Indian Army
KACHCHH, GUJARAT
Tender Results
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| Category | Specification | Requirement |
|---|---|---|
| BASIC INFORMATION | Category | Remote Access & Support Software |
| SCOPE OF LICENCE | Types of Licence | Perpetual, Subscription |
| SCOPE OF LICENCE | Duration of Subscription (in months) (Hint :- Select '0' if not applicable) | 0 - 60 |
| SCOPE OF LICENCE | OEM Licensing policy | Per Organization/Buyer, Per Concurrent User, Per Device, Per Base License |
| SCOPE OF LICENCE | Number of licensing included in the offered product as per OEM defined licensing policy | 1 - 500 |
| SCOPE OF LICENCE | Platform type | Desktop based, Server based, Web based, Cloud based, Hosted Service based, Mobile Based, NA |
| SCOPE OF LICENCE | Hosting Enviroment/ Deployment Option | Cloud, On Premises, NA |
| SCOPE OF LICENCE | The offered product have support from OEM for | Unlimited updation for Patches and Bug fixes within maintenance & support period., Unlimited upgradation of version within support period, NA |
| SCOPE OF LICENCE | Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) | 0 - 5 |
| SCOPE OF LICENCE | Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) | 0 - 5 |
| SCOPE OF LICENCE | Training Options | On-Site, OEM Training Centre, Web based Virtual Training, Training Material |
| SCOPE OF LICENCE | No of days Training Provided (Hint :- Select '0' if not applicable) | 0 - 5 |
| REMOTE SUPPORT | Remote Support Features | Concurrent User Session, Instant Help Request, Session Recording, Connection Reporting, 4K Support, Multi Monitor Support |
| REMOTE ACCESS | Remote Access Features | One Click Remote Script Execution, Unattended Access to Android Devices, Wake-On-Lan, File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing |
| SECURITY | Security Features | Granular Access Controls, 256-bit-AES end-to-end Encryption, 2-Factor-Authentication, Whitelisting / Blacklisting, NA |
| COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION | Collaboration within the same console and solution Features | Team-Chat – Internal to organisation, Customer Chat – external, Recent Computers & Contacts Listing, Session Handover, Switch Sides with Partner Reverse Remote Control, NA |
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GST certificate
PAN card
Experience certificates (relevant to software licenses and remote support)
Financial statements demonstrating financial stability
EMD/Security deposit documentation (as applicable)
Technical bid documents showing licensing policy and deployment plan
OEM authorization/authorization letters from the software vendor
Any ISO/industry certifications relevant to software security or licensing
Key insights about PUNJAB tender market
Bidders should prepare OEM authorization, GST registration, PAN, and financial statements; submit a technical bid detailing licensing policy, platform deployment options, and OEM support terms. Ensure compliance with the 25% variation option and verify the required training, hosting, and security features before submission.
Required documents typically include GST certificate, PAN, experience certificates, financial statements, EMD documentation, OEM authorization, and technical bid detailing licensing policy, deployment plan, and security features. Verify tender terms for any additional government-specific documents.
The tender requires detailing licence type, scope of licence, subscription duration (months), platform type, hosting environment, OEM support duration for updates/patches and upgrades, and training options. Include security features and console collaboration capabilities as part of the offering.
Delivery timing adjusts with the option clause: up to 25% quantity variation; minimum extension 30 days. Delivery commencement starts from the last date of the original delivery order and extends proportionally for additional quantity, subject to contract terms.
Payment terms will follow government procurement norms; look for milestones tied to delivery/acceptance and any advance payment. Confirm with the buyer the exact percentages (e.g., milestone payments) and timelines for payment after delivery and acceptance testing.
Bidders must provide OEM authorization letters for the licensed software, ensuring the vendor can deliver updates and patches under the OEM licensing policy. Include any ISO/industry certifications relevant to security and licensing compliance as part of the technical bid.
Prepare a deployment plan specifying whether the software is hosted on-premise, cloud, or hybrid, with security measures and access controls. Align with the OEM licensing policy and provide a clear migration/installation schedule for Gurudaspur deployment.
Indicate training options and the number of training days (if any). Include trainer credentials, training modules, delivery method, and whether on-site or remote sessions are provided, ensuring alignment with OEM support and user adoption goals.
Indian Army
📍 AMRITSAR, PUNJAB
Indian Army
📍 KINNAUR, HIMACHAL PRADESH
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📍 CENTRAL DELHI, DELHI
Directorate Of Treasuries
📍 LUCKNOW, UTTAR PRADESH
Directorate Of Treasuries
📍 LUCKNOW, UTTAR PRADESH
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Main Document
CATALOG Specification
GEM_GENERAL_TERMS_AND_CONDITIONS