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Indian Army Remote Access & Support Software Tender Gurudaspur Punjab 2026 – OEM Licensing & Subscription Standards

Bid Publish Date

06-Jun-2026, 6:41 pm

Bid End Date

10-Jun-2026, 7:00 pm

Value

₹1,72,500

Progress

Issue06-Jun-2026, 6:41 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

15

Bid Type

Two Packet Bid

Categories 3

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for remote access and support software in Gurudaspur, Punjab 143505. Estimated value is ₹172,500.00. The procurement focuses on OEM licensing policies, subscription duration, platform type, hosting/deployment options, and remote support features. Bidders should note the inclusion of OEM support, potential training, and collaboration capabilities within the same console. The opportunity requires alignment with OEM licensing terms and deployment environments to ensure seamless integration with existing systems. A key differentiator is the emphasis on licensing scope, updates, and security features embedded in the supplier’s offering.

Technical Specifications & Requirements

  • Types of Licence and Scope of Licence cover the licensing policy, number of licences, and duration of subscription (months).
  • Platform type and Hosting Environment/Deployment Option specify whether on-premise, cloud, or hybrid deployment is acceptable.
  • OEM Licensing policy and Number of licensing included define how many licences are included per OEM terms.
  • Support from OEM and Years for updates/patches vs upgrades indicate the maintenance window and version progression.
  • Training Options and No of days for training (if any) should be clarified by bidders.
  • Remote Support Features and Remote Access Features outline the connectivity and service levels.
  • Security Features and Collaboration within the same console describe protection and interoperability with existing ISV ecosystems.

Key Specifications

  • Licensing: Types of Licence, Scope of Licence, and Number of licensing included as per OEM policy

  • Subscription duration: months (0 if not applicable) and renewal terms

  • Platform type: on-premise, cloud, or hybrid deployment

  • Hosting environment: deployment options for the remote access software

  • OEM support: duration for updates/patches and version upgrades

  • Training: number of days (if provided) and training options

  • Security features and collaboration within the same console

Terms & Conditions

  • Quantity variation up to 25% at the time of contract and during the currency of contract

  • Delivery period adjustments based on additional quantity, with minimum 30 days

  • Compliance with OEM licensing policy and deployment environment requirements

Important Clauses

Payment Terms

Payment terms will be as per government norms; monitor for any advance or milestone-based payments tied to delivery and acceptance.

Delivery Schedule

Delivery shall begin after the original delivery order; extended delivery time applies if quantity increases under option clause.

Penalties/Liquidated Damages

Penal provisions and LD terms will be defined in the contract and aligned with 25% variation and delivery schedule.

Bidder Eligibility

  • Experience in supplying remote access and support software licenses

  • Demonstrated OEM authorizations for the licensed product

  • Financial stability to handle a government software procurement

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

REMOTE ACCESS & SUPPORT SOFTWARE (Q3)

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 3

GeM-Bidding-9433007.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
BASIC INFORMATION Category Remote Access & Support Software
SCOPE OF LICENCE Types of Licence Perpetual, Subscription
SCOPE OF LICENCE Duration of Subscription (in months) (Hint :- Select '0' if not applicable) 0 - 60
SCOPE OF LICENCE OEM Licensing policy Per Organization/Buyer, Per Concurrent User, Per Device, Per Base License
SCOPE OF LICENCE Number of licensing included in the offered product as per OEM defined licensing policy 1 - 500
SCOPE OF LICENCE Platform type Desktop based, Server based, Web based, Cloud based, Hosted Service based, Mobile Based, NA
SCOPE OF LICENCE Hosting Enviroment/ Deployment Option Cloud, On Premises, NA
SCOPE OF LICENCE The offered product have support from OEM for Unlimited updation for Patches and Bug fixes within maintenance & support period., Unlimited upgradation of version within support period, NA
SCOPE OF LICENCE Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) 0 - 5
SCOPE OF LICENCE Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) 0 - 5
SCOPE OF LICENCE Training Options On-Site, OEM Training Centre, Web based Virtual Training, Training Material
SCOPE OF LICENCE No of days Training Provided (Hint :- Select '0' if not applicable) 0 - 5
REMOTE SUPPORT Remote Support Features Concurrent User Session, Instant Help Request, Session Recording, Connection Reporting, 4K Support, Multi Monitor Support
REMOTE ACCESS Remote Access Features One Click Remote Script Execution, Unattended Access to Android Devices, Wake-On-Lan, File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing
SECURITY Security Features Granular Access Controls, 256-bit-AES end-to-end Encryption, 2-Factor-Authentication, Whitelisting / Blacklisting, NA
COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION Collaboration within the same console and solution Features Team-Chat – Internal to organisation, Customer Chat – external, Recent Computers & Contacts Listing, Session Handover, Switch Sides with Partner Reverse Remote Control, NA

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates (relevant to software licenses and remote support)

4

Financial statements demonstrating financial stability

5

EMD/Security deposit documentation (as applicable)

6

Technical bid documents showing licensing policy and deployment plan

7

OEM authorization/authorization letters from the software vendor

8

Any ISO/industry certifications relevant to software security or licensing

Frequently Asked Questions

Key insights about PUNJAB tender market

How to bid for the remote access software tender in Gurudaspur Punjab 2026

Bidders should prepare OEM authorization, GST registration, PAN, and financial statements; submit a technical bid detailing licensing policy, platform deployment options, and OEM support terms. Ensure compliance with the 25% variation option and verify the required training, hosting, and security features before submission.

What documents are required for the India Army remote software tender bid 2026

Required documents typically include GST certificate, PAN, experience certificates, financial statements, EMD documentation, OEM authorization, and technical bid detailing licensing policy, deployment plan, and security features. Verify tender terms for any additional government-specific documents.

What are the technical specifications for OEM licensing in this tender

The tender requires detailing licence type, scope of licence, subscription duration (months), platform type, hosting environment, OEM support duration for updates/patches and upgrades, and training options. Include security features and console collaboration capabilities as part of the offering.

When is delivery expected for quantity variations under the option clause

Delivery timing adjusts with the option clause: up to 25% quantity variation; minimum extension 30 days. Delivery commencement starts from the last date of the original delivery order and extends proportionally for additional quantity, subject to contract terms.

What are the payment terms for the Indian Army software procurement

Payment terms will follow government procurement norms; look for milestones tied to delivery/acceptance and any advance payment. Confirm with the buyer the exact percentages (e.g., milestone payments) and timelines for payment after delivery and acceptance testing.

What OEM certifications or authorizations are required

Bidders must provide OEM authorization letters for the licensed software, ensuring the vendor can deliver updates and patches under the OEM licensing policy. Include any ISO/industry certifications relevant to security and licensing compliance as part of the technical bid.

How to ensure compliance with deployment platform and hosting options

Prepare a deployment plan specifying whether the software is hosted on-premise, cloud, or hybrid, with security measures and access controls. Align with the OEM licensing policy and provide a clear migration/installation schedule for Gurudaspur deployment.

What is the scope of training and user days included

Indicate training options and the number of training days (if any). Include trainer credentials, training modules, delivery method, and whether on-site or remote sessions are provided, ensuring alignment with OEM support and user adoption goals.

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