Indian Army Operating System Software & Antivirus Software Tender Sonitpur Assam 2026 – OSS/Antivirus Licensing

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for Operating System Software and Antivirus Software licenses to be supplied at the Sonitpur, Assam 784001 location. The procurement scope covers the supply of goods with licensing options and cloud portability, targeting generic software characteristics and license types. The contract emphasizes advance sample approvals prior to bulk production, with potential delivery schedule adjustments if Buyer approval is delayed. A three-year OEM warranty is required, and service centers must be established in the consignees' state, with dedicated support lines. This tender requires robust post-sale support and installation/commissioning where applicable, differentiating vendors by the readiness of service infrastructure and sample conformity.

Technical Specifications & Requirements

• Software category: Operating System Software and Antivirus Software
• License scope: Types Of License and Number Of Devices Supported Per Licence (to be confirmed on bid)
• Deployment considerations: Software Supplied Via, Activation Type, Cloud License Portability, and architecture compatibility with target systems
• Evaluation will consider advanced sample approval within 7 days of award and any approved modifications required for bulk supply
• Warranty window: 3 years from final acceptance or after installation/commissioning, with OEM warranty documentation required at delivery
• Serviceability: Functional Service Centre in the state of each consignee location; on-site or carry-in as applicable
• Performance continuity: Escalation matrix and dedicated toll-free service line to be provided by OEM

Terms, Conditions & Eligibility

• Scope of supply: Only supply of Goods; payment and delivery terms aligned to contract specifications
• Sample clause: Submit advance sample within 7 days of award; approval or modification list issued within 7 days; delays may shift delivery period without LD
• Service & Support: Establish or confirm functional service centre within 30 days of award; documentary evidence required for payment release
• Warranty: Minimum 3-year warranty; OEM certificates to be submitted at delivery; rectification of breakdowns guaranteed during the warranty period
• Penalties: Non-conforming samples or major deviations may lead to contract termination or fresh sample requests
• Documentation: OEM authorizations, service center proofs, and escalation contacts must be available for bidder evaluation