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Indian Army Operating System Software (V3) Tender 2026 in India – IS 550/ISO 9001 Compliant OS License & 3-Year OEM Warranty

Bid Publish Date

17-Jul-2026, 10:43 am

Bid End Date

20-Jul-2026, 11:00 am

Progress

Issue17-Jul-2026, 10:43 am
AwardPending
Explore all 6 tabs to view complete tender details

Quantity

13

Bid Type

Two Packet Bid

Categories 1

Tender Overview

Indian Army invites bids for the Operating System Software (V3) (Q2), to be supplied and deployed across consignees in India. Scope includes Supply, Installation, Testing and Commissioning of the OS, with minimum RAM requirements and licensing options including cloud portability. The procurement allows up to 25% quantity variation during contract and during the currency, at contracted rates. Bidders must provide PAN/GST/Cancelled Cheque and EFT Mandate documents. The package emphasises OEM warranty certificates and a robust India-based service network; delivery timelines hinge on original order dates and possible extensions. The tender requires a dedicated service support line and an escalation matrix, with a 3-year warranty from final acceptance, and on-site service commitments at consignee locations.

Technical Specifications & Requirements

  • Category: Generic software with Operating System Type, Edition Type, and Architecture Supported details.
  • Offered Product: OS software with minimum RAM requirements specified by the buyer.
  • Licensing: Types of License, Licensing Option, and Cloud License Portability.
  • Compliance: OS software must meet integration readiness for military deployments and be compatible with standard procurement controls; installation and commissioning are included in scope.
  • Support & Warranty: 3 years OEM warranty from acceptance; dedicated service personnel; India-based service centers; toll-free support and an escalation matrix.
  • ATC/ATC-linked terms: Buyer-added clauses on delivery and performance, and NDA related obligations.

Terms, Conditions & Eligibility

  • EMD/Financials: EMD amount not disclosed in available data; submission may require standard tender deposits.
  • Documentation: PAN Card, GSTIN, Cancelled Cheque, and EFT Mandate certified by bank.
  • Delivery & Installation: Scope includes Supply, Installation, Testing and Commissioning with timely service; optional extension based on the option clause.
  • Warranties & After-Sales: 3-year warranty; OEM certificates submitted at delivery; service centers in India; SLA-based service commitments.

Key Specifications

  • Product: Operating System Software (V3) with generic OS features

  • Category: Generic with Architecture, Bits Supported, OS Type, Edition Type

  • Minimum RAM requirement to run OS software

  • Licensing: Types of License, Licensing Options, Cloud License Portability

  • Scope: Supply, Installation, Testing and Commissioning

  • Warranty: 3 years from final acceptance at consignee location

Terms & Conditions

  • Option clause allows ±25% quantity variation during contract and currency with delivery time adjustments

  • Dedicated toll-free service line and escalation matrix required for service support

  • OEM warranty certificates required at delivery; service centers in India; SLA-based maintenance

Important Clauses

Payment Terms

Not explicitly disclosed; likely standard government terms with OST/advance and milestone payments per delivery/completion

Delivery Schedule

Delivery period begins from last date of original delivery order; extension formula based on increased quantity, with minimum 30 days

Penalties/Liquidated Damages

Not specified in data; customary LD clauses to be confirmed in ATC

Bidder Eligibility

  • Must provide OEM authorization and India-based service capability

  • Presence of dedicated service personnel for warranty period

  • Compliance with 3-year OEM warranty and installation/commissioning requirements

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Operating System Software (V3) (Q2)

Delivery Details

Max Delivery Days

15

Delivery Locations

1

Delivery Cities

LEH

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-LEHLEH--1315-

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENTINDIAN ARMY

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 4

GeM-Bidding-9620409.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Generic Software Description Operating system software supplied as a digital download.
Generic Architecture Supported x64
Generic Number Of Bits Supported By Offered Product 64.0
Generic Operating System Type Windows, Linux
Generic Edition Type Enterprise Edition
Generic Offered Product are Windows 11 Enterprise, Windows 11 Pro, Windows Server 2025 Std, Window Server 2025 Datacenter, Window Server 2022 Std R2, Window Server 2022 Enterprise R2, Window Server Datacenter R2, Enterprise Linux, Enterprise Linux Virtual Datacenter, Enterprise Linux for Workstation, Enterprise Linux for SAP Application, Enterprise Linux for HPC Compute Node, Enterprise Linux for HPC Head Node, Enterprise Linux for IBM Power, truOS nano, truOS cloud/server, truOS desktop, truOS touch, truOS mobile, Windows Server CAL 2025, Windows 10 Extended Security Updates (ESU), Windows 10
SCOPE OF LICENSE Types Of License Perpetual, 1 year Subscription, 3 year Subscription, 5 year Subscription
SCOPE OF LICENSE Licensing Option Per User, Per Device
SCOPE OF LICENSE Cloud License Portability Yes, No
Minimum Requirements at User End Minimum RAM Required to run the supplied OS software (in GB) 16, 4

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Required Documents

1

GST Certificate

2

PAN Card

3

Experience Certificates

4

Financial Statements

5

EMD/Security Deposit (as applicable)

6

Technical Bid Documents

7

OEM Authorization / Manufacturer Certificates

8

EFT Mandate certified by Bank

9

Cancelled Cheque copy

10

NDA/Non-Disclosure Declaration (if required)

Frequently Asked Questions

How to bid for the Indian Army OS software tender in India 2026?

To bid, ensure you meet eligibility and submit PAN, GST, Cancelled Cheque, and EFT Mandate; provide OEM authorization and documentation for installation/commissioning; conform to 3-year OEM warranty and India-based service capability; review option clause enabling up to 25% quantity variation and prepare installation schedules.

What documents are required for Indian Army OS software procurement in India?

Submit PAN Card, GSTIN, Cancelled Cheque, and EFT Mandate; include OEM authorization, experience certificates, financial statements, and technical bid; ensure NDA is completed if required; include OEM warranties and service center details within bid package.

What are the technical specifications to meet for OS software tender in India?

Provide Operating System Type, Edition Type, Architecture Supported, Number of Bits, and Minimum RAM; confirm licensing type and cloud portability; attach OEM warranty certificates and proof of installation/commissioning capabilities in India.

When is the delivery window and how are extensions calculated for this OS tender?

Delivery period starts from the last date of original order; if quantity increases, time is calculated as (Additional quantity ÷ Original quantity) × Original period, with a minimum 30 days; contract may allow extension up to the original delivery period.

What warranty terms accompany the Indian Army OS software supply contract?

Warranty is 3 years from final acceptance; OEM certificates must be provided at delivery; service centers must be established in India; dedicated engineers must attend service requests within SLA-defined timelines.

What are the service support requirements for bidders in this OS tender?

Provide a dedicated toll-free service line and a clear escalation matrix; ensure timely on-site or remote troubleshooting; document service levels and response times in the bid; confirm availability of trained personnel to handle warranty issues in India.

What licensing considerations are required for the OS software procurement in India?

Specify Types of License, Licensing Options, and confirm Cloud License Portability; ensure licenses align with supply scope including installation and commissioning; document license compliance and renewal terms as part of the bid submission.

What is the role of OEM certificates in the OS software tender submission in India?

OEM certificates verify product authenticity and warranty coverage; include them at delivery and in the bid package; ensure certificates accompany the final goods and confirm on-site service capability across India.

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