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Tender for Operation & Management of Shelter for Urban Homeless in Surat - DAY-NULM

Bid Publish Date

30-Jan-2026, 9:30 am

Bid End Date

16-Feb-2026, 12:30 pm

Value

₹10,96,704

Progress

Issue30-Jan-2026, 9:30 am
AwardPending
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Tender Type

Open

Sector

State Governments & UT

Tender Fee

₹1,062

Contract Form

Works

Completion Period

12  Months

Currency Type

Single

Categories 3

This government tender offers an exceptional opportunity for organizations specializing in shelter management and urban social welfare to partner with Surat Municipal Corporation under the Deendayal Antyodaya Yojana (DAY-NULM). The project involves the operation and management of a 224-bed Shelter for Urban Homeless (SUH) located in Surat, Gujarat. With a focus on providing safe accommodation, healthcare, and support services, the initiative aims to enhance urban homeless welfare and promote inclusive urban development. The tender process is open to experienced service providers, with a deadline for bid submission on 16th February 2026. Bidders must adhere to specified eligibility criteria, technical specifications, and financial requirements. This project aligns with government efforts to address urban homelessness and improve social infrastructure, making it a valuable opportunity for organizations committed to social impact and municipal development.

Scope Of Work

The selected contractor will be responsible for the comprehensive operation and management of the Shelter for Urban Homeless (SUH) under DAY-NULM in Surat. Key deliverables include:

  • Provision of shelter facilities with a capacity of 224 beds.
  • Management of daily operations, including maintenance, security, and sanitation.
  • Provision of support services such as food, medical aid, and counseling.
  • Staff recruitment and training to ensure quality service delivery.
  • Monitoring and reporting on shelter occupancy, service quality, and compliance.

The process involves:

  1. Submission of detailed project proposal.
  2. Demonstration of experience in shelter management.
  3. Compliance with all government regulations and standards.
  4. Implementation of safety and health protocols.

The contractor must ensure adherence to all applicable laws and report regularly to Surat Municipal Corporation. The project timeline is 12 months, with an option for renewal based on performance.

Specification Details
Capacity 224 beds
Location Behind Jantanagar, Opposite North Katargam Zone
Duration 12 months
Budget Approx. ₹10,967,04
Key Services Shelter management, food, medical aid, counseling
Compliance All applicable municipal, state, and central regulations

The contractor must ensure inclusive and accessible services for all urban homeless populations, with a focus on vulnerable groups.

Technical Specifications

The project requires the contractor to operate a shelter with the following technical parameters:

Parameter Specification
Capacity 224 beds
Location Urban area, Surat
Infrastructure Adequate sanitation, safety, and accessibility features
Staff Trained personnel for management, security, medical aid
Equipment Security systems, firefighting equipment, medical supplies

Sequential procedures include:

  1. Site assessment and setup.
  2. Staff recruitment and training.
  3. Implementation of safety protocols.
  4. Daily operational management.
  5. Regular reporting and compliance checks.

All technical aspects must conform to municipal and national standards, ensuring safe, hygienic, and accessible shelter services.

Financial Requirements

The total estimated project cost is approximately ₹10,967,04, which includes infrastructure, staffing, and operational expenses. Payment will be made in installments based on milestones achieved, with a detailed schedule outlined in the tender documents.

Cost Breakdown Amount (₹)
Infrastructure setup 40%
Staff salaries 30%
Operational expenses 20%
Contingency & miscellaneous 10%

Payment terms include advance payment upon contract signing, followed by periodic installments linked to project milestones. All financial transactions must adhere to government procurement norms and be supported by proper documentation.

Documents 1

Jantanagar 20260129 3rd attempt.pdf

TENDER_DOCUMENT

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Eligibility Criteria

✓ Must have prior experience in managing shelters or similar urban social welfare projects.
✓ Must possess valid registration and licenses as per government regulations.
✓ Must submit a non-refundable tender fee of ₹1062.
✓ Must furnish EMD equivalent to the specified amount in the tender document.
✓ Must provide all required documents for preliminary verification, including tender fee receipt, EMD proof, and relevant certifications.

Financial Qualification Details
Minimum Annual Turnover ₹50 Lakhs
Past Projects At least 2 similar projects completed in the last 3 years
Certification Valid certificates for shelter management or urban welfare services

Important: Bidders must meet all eligibility conditions to qualify for further evaluation.

Bidding Process

Process Timeline

1. Preliminary Stage
2. Commercial Stage

Required Forms

Preliminary

SMC etender 100 per EMD and Tender fee

User Defined Template-Standard

Required

Commercial

SMC UCD O and M of Shelter for Urban Homeless (SUH) PB

User Defined Template-Secured

Required

Required Documents

Stage - Preliminary Stage

1

Scan Copy of Tender Fee

Required
2

Scan Copy of EMD

Required
3

Scan Copy of all required documents as per tender condition.

Required

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the main objective of this tender?

This tender aims to select a qualified organization to operate and manage a Shelter for Urban Homeless (SUH) in Surat under the Deendayal Antyodaya Yojana - National Urban Livelihood Mission (DAY-NULM). The goal is to provide safe, hygienic, and accessible shelter facilities along with support services such as food, medical aid, and counseling to urban homeless populations.

Who can participate in this bidding process?

Eligible bidders include organizations with proven experience in shelter management, urban social welfare projects, or similar services. They must possess valid licenses, meet financial criteria, and submit all required documents as specified in the tender notice. Experience in municipal projects and prior successful management of shelters will be advantageous.

What are the key deadlines for submission?

The bid submission starts on 30th January 2026 at 3:00 PM and closes on 16th February 2026 at 6:00 PM. The bid opening will be conducted on 17th February 2026. Bidders must ensure their proposals are submitted before the closing time to avoid disqualification.

What documents are required to participate?

Bidders must submit a scan copy of the tender fee receipt, EMD proof, and all documents as per tender conditions. Additional certifications related to shelter management experience, licenses, and financial statements are also required. All documents should be uploaded online through the official portal.

How will the evaluation be conducted?

Evaluation will be based on technical competence (50%), past experience (20%), financial proposal (20%), and eligibility compliance (10%). Bids must meet minimum thresholds in each category. The highest-scoring eligible bid will be awarded the contract, subject to verification and approval.

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