Monthly Ambulance Service (All Inclusive) - All inclusive service; Type D Advance Life Support Ambu
North East Frontier Railway
JALPAIGURI, WEST BENGAL
Posted:
21 May 2025
Closed:
24 May 2025
GEM
GEM
North East Frontier Railway Ambulance Service Tender Guwahati Assam 2026 - Type D ALS & Multi-Stretcher Van per AIS/IS Standards
Bid Publish Date
01-Jul-2026, 1:13 pm
Bid End Date
16-Jul-2026, 2:00 pm
Value
₹19,75,008
Location
Progress
Issue01-Jul-2026, 1:13 pm
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Key Highlights
- • Ambulance type: Type D Advanced Life Support (ALS) with multi-stretcher capability
- • GPS/GPRS tracking required for real-time monitoring and auditing
- • Downtime cap: maximum 4 hours for replacement ambulances during repair
- • Professional indemnity insurance for pre-hospital care during the contract period
- • On-board crew: one qualified driver with ambulance driving experience; uniforms provided
- • Signage: front and rear display of 'ON MEDICAL DUTY / N.F. RAILWAY'
- • AIS-125 compliant BLS drugs/consumables; 90-day stock expiry rule
- • Logs: daily movement/duty logs; 3-year preservation for audits
- • Past performance: submit orders from Zonal Railways/PSUs for eligibility
- • Liability: railway not indemnified against accidents during ambulance operations
Categories
3
Tender Overview
Organization: North East Frontier Railway (Indian Railways) seeks an ambulance service contract for Type D Advanced Life Support (ALS) ambulances and Multi-Stretcher Vans. Estimated value: ₹1,975,008.00 with emergency response duties including patient transfer from various locations to hospital facilities. Key differentiator includes mandatory GPS/GPRS tracking, on-board EMT presence, and display of “ON MEDICAL DUTY / N.F. RAILWAY” on front and rear. The scope emphasizes rapid accident-site response and continuous service with an emphasis on minimal downtime and compliance with railway medical protocols.
Technical Specifications & Requirements
- Service type: ALS ambulance with single driver, qualified with ambulance driving experience; daily logbook maintained and certified by hospital authority.
- Equipment & standards: BLS drugs/consumables per AIS-125 norms; expiring medicines within 90 days not stocked; professional indemnity insurance for pre-hospital care during contract period.
- Operational constraints: In case of breakdown, substitute with a Type-D equivalent ambulance within a maximum downtime of 4 hours; GPS tracking accessible to Railway Administration; logs preserved for at least 3 years; front/rear signage as required.
- Documentation & performance: Past performance documents from similar orders; safety and duty compliance monitored by railway authorities; uniforms provided to staff.
Terms, Conditions & Eligibility
- EMD / deposits: Amount not disclosed in data; bidders must submit required certificates and documents as per ATC/corrigendum.
- Insurance & liability: Service provider bears liability, with indemnity not extending to railway accidents; professional indemnity coverage mandatory.
- Contract administration: Replacement by service provider for misconduct or non-compliance; continuous service with prior written approval for replacements.
- Display & branding: Ambulance to display specified railway duty indicator; GPS/audit trails maintained for verification and annual audits.
- Submission readiness: Tender requires performance documents from similar railway orders; adherence to AIS-125 and ALS prerequisites; no downtime compromise on essential services.
Key Specifications
-
- Service scope: Type D Advanced Life Support ambulance with multi-stretcher capacity
-
- Standards: AIS-125 compliant BLS drugs and consumables; 90-day expiry control
-
- Technology: GPS/GPRS tracking integrated with Railway monitoring system
-
- Downtime: maximum 4 hours for replacement ambulance during maintenance
-
- Documentation: daily logbooks; 3-year GPS/log preservation; hospital-certified duty records
-
- Staffing: one qualified driver with valid license and ambulance-driving experience; uniforms provided
-
- Branding: ambulance display wording “ON MEDICAL DUTY / N.F. RAILWAY” on front and rear
Terms & Conditions
-
EMD amount not disclosed in the provided data; submit as per ATC/corrigendum
-
Past performance: provide orders of similar ambulance services with railway/PSU agencies
-
Delivery/availability: uninterrupted service with 4-hour replacement downtime limit
Important Clauses
Payment Terms
Payment terms not detailed in data; expect standard railway vendor terms per ATC; verify during bid submission
Delivery Schedule
Continuous, 24/7 emergency ambulance coverage; replacement within 4 hours during downtime; GPS access provided
Penalties/Liquidated Damages
Penalties for non-compliance with service levels; immediate staff replacement for misconduct; audit-ready records required
Bidder Eligibility
-
Experience in providing ambulance services to railways or large public sector entities
-
Demonstrated ability to deploy Type D ALS ambulances with EMTs
-
Valid professional indemnity insurance and driver licensing compliance
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Monthly Ambulance Service (All Inclusive) - All inclusive service; Type D Advance Life Support Ambulance; Multi- stretcher Van; Force Traveler Multi-Stretcher Ambulance
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
24
Delivery Details
Delivery Locations
1
Delivery Cities
Bongaigaon
Delivery Pincodes
783381
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Gaylal Narzary | 783381,NBQ Railway Hospital | Bongaigaon | Assam | 783381 | 1 | - | Number of Months during Contract Period for which service is required : 24 |
Authority Records
MINISTRY OF RAILWAYS
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Documents 4
GeM-Bidding-9542607.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for similar ambulance services (Zonal Railways/PSUs)
4
Financial statements / turnover documentation
5
EMD submission documents (as applicable per ATC/Corrigendum)
6
Technical bid documents demonstrating ALS capability
7
OEM authorizations or service partner confirmations
8
Insurance certificates including professional indemnity
9
Certification of driver qualifications and ambulance licensing
Frequently Asked Questions
Key insights about ASSAM tender market
How to bid for ambulance service tender in Guwahati with NEFR 2026
Bidders must submit GST, PAN, experience certificates for rail/PSU orders, financials, EMD as applicable, and technical bid documents demonstrating ALS capability. Ensure AIS-125 compliance, GPS tracking, and professional indemnity insurance. Include past performance orders and driver qualifications; observe 4-hour replacement downtime.
What documents are required for NEFR ambulance procurement 2026
Required documents include GST registration, PAN, experience certificates of similar railway orders, financial statements, EMD documents, OEM authorizations, technical bid, insurance certificates, and driver licensing proofs. These documents must accompany the technical bid and be verifiable during audit.
What are the technical specifications for Type D ALS ambulance NEFR
The tender requires a Type D ALS ambulance with multi-stretcher capability, AIS-125 compliant drugs, and on-board EMTs. GPS/GPRS tracking must be live to Railway, daily duty logs, and 3-year log preservation. Replacement ambulance within 4 hours is mandatory during downtime.
When is the delivery timeline and downtime clause for NEFR ambulance bid
Although exact dates are not provided, the contract mandates uninterrupted 24/7 service with a replacement ambulance within a maximum downtime of 4 hours. Operations require continuous monitoring via GPS and daily hospital-certified duty logs.
What are the payment terms and EMD requirements for this NEFR tender
EMD details are not disclosed here; bidders should refer to ATC. Payment terms follow standard railway practices after successful delivery and acceptance, with possible advance or milestone payments as per contract. Ensure compliance and accurate submission of EMD documentation.
What standards govern ambulance drugs and consumables in NEFR bid
All BLS drugs and consumables must follow AIS-125 norms; medicines expiring within 90 days must not be stocked; replenishment occurs immediately at no extra cost. Demonstrate inventory controls and expiry management in the technical bid.
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Documents 4
GeM-Bidding-9542607.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS