Indian Army Toner Cartridges Tender 2026 India - Printer Consumables ISO/IS 550 Standards & EMD ₹18,000

Tender Overview

The Indian Army (Department Of Military Affairs) invites bids for toner cartridges / ink cartridges / printer consumables under the PAC category. The procurement focuses on generic cartridge classes and OEM-compatible replacements, with an EMD of ₹18,000. While exact delivery location and quantity aren’t disclosed, the bid emphasizes compatibility with various printer/ multifunction models, ensuring minimum page yields and brand-appropriate cartridges. The opportunity seeks authorized suppliers with service support capabilities and OEM authorizations, reflecting a requirement for reliable after-sales service and nationwide service coverage. The absence of a BOQ hints at a broad consumables procurement scope and potential framework-style ordering. Unique aspects include mandatory OEM authorization where applicable and establishment of service centers within the consignee state if required. The tender is tailored for the Indian Army’s need for standardized printing consumables, with compliance expectations across product classes and color variants.

Technical Specifications & Requirements

• Product category: Toner/ink cartridges and related consumables for printers
• Compatibility focus: multiple printer brands/models; OEM/brand-agnostic options acceptable depending on terms
• Key technical expectations: minimum yield (pages) and cartridge type; color variants and model numbers to be detailed in final bid
• Standards and compliance: emphasis on generic compatibility with OEM models; no explicit standards listed in the summary data
• EMD: ₹18,000; submission via DD or online per terms
• ESD/EMS: not specified; OEM authorization required for imported products; service centers within state may be needed
• Service requirements: dedicated service support, toll-free numbers, escalation matrix; post-award service center establishment within 30 days if not existing
• Documentation: PAN, GSTIN, cancelled cheque, EFT mandate; OEM authorization where applicable
• Delivery/installation: not explicitly defined in available data; terms to be clarified in the tender

Terms, Conditions & Eligibility

• EMD: ₹18,000 (DD or online payment per GeM terms); hard copy delivery within 5 days of bid end/opening
• Financial standing: no liquidation or bankruptcy; bid undertaking required
• OEM authorization: required for authorized distributors; specific certificate details to be furnished
• Imported products: Indian registered office for after-sales support; certificate to be submitted
• Service centers: must have a functional center in the state of consignee; establishment within 30 days if absent
• Payment terms: alignment with GeM/JV terms; DD-based security acceptable; post-award payment conditions to be confirmed
• Documentation: GST, PAN, cancelled cheque, EFT mandate; experience certificates and financials as applicable
• Penalties & performance: LD/penalties not explicitly listed; PBG or DD accepted as performance security
• Warranty/AMC: not clearly specified; service support provisions emphasize center network and escalation process