National Informatics Centre Toner/Ink Cartridges Procurement Central Delhi 2026 - ISI/OEM Authenticated Supplies with 25% Quantity Flexibility

Bidders should prepare OEM authorization and genuineness certificates, submit EMD of ₹172,640 in physical form, and provide proof of Delhi/NCR service center. Ensure supply-only scope with ±25% quantity flexibility and OEM warranty documentation on letterhead.

Required documents include GST certificate, PAN, latest financial statements, OEM authorization, genuineness certificate for toners, EMD receipt, OEM warranty certificate, and proof of Delhi/NCR service center or plan to establish within 30 days of award.

Quantity can vary up to ±25% of bid quantity. Delivery period changes proportionally; if the original delivery is X days, extended period is calculated as (additional quantity/original quantity) × X, with a minimum of 30 days.

Required: OEM authorization/MAF for cartridge supply, genuineness certificates from the OEM, and warranty issued on OEM letterhead or official website; service support details must include dedicated toll-free line and escalation matrix.

Estimated value is ₹8,632,000. EMD is ₹172,640. Scope: supply of toner/ink cartridges for printers and multifunction devices; no installation services included.

Bidder must have a functional service centre in Delhi/NCR for carry-in warranty or establish one within 30 days of contract award; payment release contingent on submission of service center documentation.

The purchaser may adjust quantity by up to 25% during contract and extend delivery time accordingly. The calculation formula ensures a minimum extension of 30 days, preserving contracted rates for the extended period.

Tender data lists generic cartridge attributes (color, model number, printer brand, and OEM compatibility). Bidders must provide exact model numbers and brand compatibility per BOQ items and ensure IS/ISO conformity as applicable through OEM.