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West Bengal State Electricity Distribution Company Limited Desktop Computer & Multifunction Printer Tender 2026 COOCH BEHAR - ISO 9001 Compliant Procurement

Bid Publish Date

18-Feb-2026, 5:33 pm

Bid End Date

28-Feb-2026, 6:00 pm

Progress

Issue18-Feb-2026, 5:33 pm
AwardPending
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Quantity

6

Category

Entry and Mid Level Desktop Computer

Bid Type

Two Packet Bid

Categories 2

Tender Overview

West Bengal State Electricity Distribution Company Limited invites bids for Entry and Mid Level Desktop Computers and Multifunction Printers (Print/Scan/Copy) to be deployed at COOCH BEHAR, West Bengal 735122. Scope covers supply, installation, testing, commissioning, and operator training, with statutory clearances as applicable. The procurement emphasizes OEM warranty and ISO 9001 certification. Estimated value and EMD are not disclosed; however, the contract contemplates post-installation support and service coverage through national/service centers. A key differentiator is the requirement for integrated training and on-site support. The tender highlights a 25% option clause for quantity variations and extended delivery windows tied to contract performance. This opportunity targets vendors with established India-wide service networks and robust post-sales support capabilities.

Technical Specifications & Requirements

  • Category: Desktop Computers, Multifunction Printers with scan/copy/print, A4 and A3 capabilities.
  • Processor details: Processor Type/Number to be declared by OEM; Operating System pre-loaded by desktop OEM.
  • Memory: RAM capacity in GB; Storage type & SSD/HDD capacities to be declared.
  • Monitor: optional; screen size in cm to be specified; connectivity details required.
  • Warranty: On-site OEM warranty period of 9/12 (units unspecified).
  • Printing: print speed per ISO/IEC 24734 (A4 monochrome/color, A3 mono/color); auto duplexing; original document feeder; paper tray count.
  • Connectivity: required interfaces and network protocols; scanning/printing capabilities; paper handling specifics.
  • Certificates: ISO 9001 certification for bidder or OEM; OEM authorizations and service capability in India.
  • Scope: supply, installation, testing, commissioning, and operator training; statutory clearances if applicable.

Terms, Conditions & Eligibility

  • EMD amount: not disclosed; bidders must verify during submission.
  • Delivery terms: standard delivery with option to extend via 25% quantity variation; delivery period calculated per clause with minimum 30 days ancillary timing.
  • Past Experience: proof via contract copies, invoices, execution certificates, or client release notes; minimum demonstrated capability in similar procurement.
  • Warranty: OEM warranty certificates required at delivery; post-installation rectification during warranty; service centers to be listed near consignee locations.
  • Documentation: GST, PAN, experience certificates, financial statements, EMD submission, OEM authorization letters, technical bid documents; compliance with buyer terms mandatory.
  • Penalty/Support: training, troubleshooting, on-site maintenance obligations and service network responsibilities clearly defined.

Key Specifications

  • Product names: Entry and Mid Level Desktop Computers, Multifunction Printers (Print/Scan/Copy)

  • Quantities: not disclosed; bid invites quantity adjustments up to 25%

  • EMD: not disclosed in data; bidders must confirm in bid

  • Experience: documented past projects with similar supplies or services

  • Standards: ISO 9001 certification; IS 550 not mentioned; ISO 24734 referenced for print speeds

  • Warranty: On-site OEM warranty; 9/12 unspecified units

  • Delivery: extended delivery window possible; minimum 30 days additional time

  • Service network: presence of service centers near consignee locations

  • Connectivity and paper handling: requirements include Original Document Feeder, main paper trays, and network connectivity

Terms & Conditions

  • EMD amount not disclosed; bidders should validate during submission.

  • 25% quantity variation allowed; delivery period adjustments tied to contract performance.

  • OEM warranty certificates required at delivery; service network must be India-based.

Important Clauses

Payment Terms

No explicit payment terms provided; bidders should seek customary terms and ensure compliance with installation/testing milestones.

Delivery Schedule

Option to extend delivery based on additional quantity; minimum 30 days extra time; delivery starts after last order date.

Penalties/Liquidated Damages

Not specified in data; bidders should review standard L1/L2 penalties and warranty breach remedies in bid.

Bidder Eligibility

  • Must hold ISO 9001 certification (bidder or OEM)

  • Demonstrated past experience in similar supply and service contracts

  • India-based installation and after-sales support capability

Documents 4

GeM-Bidding-9007806.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

CATALOG-Specification-2

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 2 Items

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
PROCESSOR Computer Type Entry Level
PROCESSOR Processor Number AMD Ryzen 3 5300G, Intel Core i3 12100 Or higher
OPERATING SYSTEM Factory Pre-loaded Operating System by Desktop OEM Window 11 Professional
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) 16, 32 Or higher
STORAGE Type of Storage Installed with the System NVMe-SSD
STORAGE SSD - Storage Capacity (in GB) 512, 1024, 2048 Or higher
STORAGE HDD - Storage Capacity (in GB) 0 as SSD only Installed Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Screen Size (in CMs) 53.1 - 58 (20.91" - 22.83")
WARRANTY On Site OEM Warranty (in Year) 3, 4, 5 Or higher

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates or past project execution documents

4

Financial statements (last 2-3 years)

5

EMD/Security deposit submission proof

6

Technical bid documents and product specifications

7

OEM authorization/Distribution partner certificates

8

ISO 9001 certification (bidder or OEM)

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for desktop computer and multifunction printer tender in COOCH BEHAR 2026 West Bengal?

Bidders must submit GST, PAN, experience proofs, financial statements, EMD proof, OEM authorizations, and technical bid documents. Ensure ISO 9001 certification and provide OEM warranty certificates. Include installation, testing, commissioning scope and operator training, plus service centers near the consignee.

What documents are required for COOCH BEHAR PC and printer procurement bids?

Required documents include GST registration, PAN, experience certificates or past project execution proof, financial statements for the last 2-3 years, EMD submission proof, OEM authorization letters, and complete technical bid detailing product specifications and warranty terms.

What are the technical specifications for printers and PCs in this WBSEDCL tender?

Specifications cover desktop computer processors, pre-loaded OS by OEM, RAM/SSD/HDD capacities, monitor availability, printer print speeds per ISO/IEC 24734 for A4/A3, auto duplexing, original document feeders, and connectivity options. ISO 9001 certification is mandatory for bidder or OEM.

What is the warranty requirement for goods under this WBSEDCL tender?

OEM warranty must be provided and certificates submitted at delivery. Warranty duration is specified as 9/12 (units not clarified). The seller must guarantee rectification of faults during the warranty period and provide India-based service centers for after-sales support.

When can quantity variations be exercised under the option clause in this tender?

The purchaser may increase or decrease quantity up to 25% at contract placement and during the currency of the contract, at contracted rates. Delivery timing shifts are calculated as (additional quantity/original quantity) × original delivery period, with a minimum of 30 days.

What is required for installation, testing, commissioning in this procurement?

Bid must include complete scope: supply, installation, testing, commissioning, training of operators, and statutory clearances if any. Ensure delivery and commissioning milestones align with the option clause and include service center support details for post-installation maintenance.

What standards must the bidder or OEM meet for this procurement?

Mandatory ISO 9001 certification for bidder or OEM. Service capability in India with documented past experience in similar supply contracts is essential. OEM warranty provisions must be verifiable with certificates at delivery, and product specifications must meet the ISO 24734 printing benchmarks.

What delivery and installation timelines should bidders plan for in this tender?

Plan to deliver within the base delivery window; extended windows can apply with the 25% quantity variation. The minimum additional time is 30 days. Final delivery milestones should be synchronized with commissioning, operator training, and submission of OEM warranty certificates.

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