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Pensioners' Portal Government Of India manpower outsourcing tender India 2026 – Minimum wage skilled staff requirements & service support

Bid Publish Date

22-Jun-2026, 12:33 pm

Bid End Date

09-Jul-2026, 11:00 am

Location

CENTRAL DELHI , DELHI

Progress

Issue22-Jun-2026, 12:33 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Single Packet Bid

Categories 2

Tender Overview

The opportunity is issued by the Pensioners' Portal - Egovernance Initiative Of Department Of Pension And Pensioners' Welfare Government Of India for manpower outsourcing services at the minimum wage level, covering skilled personnel and secondary school types. While exact quantity and estimated value are not disclosed, the contract includes a possible 25% scope/duration adjustment at issue and post-issuance per ATC terms. A primary differentiator is the requirement for the service provider to establish a dedicated office within the consignee’s state and provide a toll-free support line with an escalation matrix. This tender targets Indian bidders capable of rapid deployment and compliant service delivery to government staffing needs.

Technical Specifications & Requirements

  • Service category: Manpower outsourcing (skilled; secondary school; others) with minimum wage alignment
  • Key contractual flex: 25% quantity/duration adjustment at contract award and post-award, with supplier consent required for scope expansion
  • Service support requirements: dedicated/toll-free number for support; escalation matrix with telephone contacts
  • Office presence: mandatory local office of the service provider in the state of the consignee
  • Documentation: upload of all certificates/documents sought in the Bid document, ATC, and Corrigendum (non-compliance leads to rejection)
  • BOQ: No items listed; no quantitative BOQ data available
  • EMD/financial terms: Not specified in the data provided; bidders should verify the ATC for exact amounts
  • Compliance: adherence to government procurement norms and contract clauses as issued in final bid document

Terms, Conditions & Eligibility

  • Contract flexibility: 25% increase/decrease in contract quantity or duration allowed at issue; post-issuance limit 25%
  • Service support: dedicated toll-free service line and escalation matrix required
  • Office requirement: must maintain an Office of Service Provider in the consignee’s state
  • Documentation: bidders must upload all required certificates/documents as per Bid document, ATC, Corrigendum
  • Rejection risk: failure to provide any required certificates/documents can lead to bid rejection
  • Compliance: adherence to buyer-added terms and government procurement practices
  • EMD/Value: exact EMD amount and estimated contract value not disclosed in available data; verify ATC for specifics

Key Specifications

  • Manpower outsourcing for skilled and secondary-school categories

  • Minimum wage alignment per government guidelines

  • Dedicated/state-level office of the service provider

  • Dedicated toll-free support line with escalation matrix

  • Compliance with buyer-added terms (25% scope/quantity adjustment)

Terms & Conditions

  • 25% variation allowed in quantity or duration at contract issue with post-award cap

  • State-level service provider office mandatory and documented

  • Dedicated toll-free support line and escalation matrix required

Important Clauses

Payment Terms

Payment details to be as per final bid document and ATC; exact schedule and milestones to be defined in contract

Delivery Schedule

Delivery timelines will be specified in the contract; initial deployment and ramp-up to be aligned with government requirements

Penalties/Liquidated Damages

LD clauses to be defined in the final tender; adherence to service levels and response times will be monitored

Bidder Eligibility

  • Legal entity capable of government procurement in India

  • Demonstrated experience in manpower outsourcing (skilled/secondary school)

  • Financial stability evidenced by turnover documentation

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Manpower Outsourcing Services - Minimum wage - Skilled; Secondary School; Others

Authority Records

MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONSPENSION & PENSIONERS WELFARE DEPARTMENT

BID & GeM Expert Consultancy

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Bid Preparation GeM Registration Document Filing

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Documents 4

GeM-Bidding-9484757.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar manpower outsourcing projects

4

Financial statements or turnover documentation

5

Technical bid submission documents

6

OEM authorization (if applicable)

7

Any certificates demanded in the Bid Document, ATC and Corrigendum

Frequently Asked Questions

How to bid for the Pensioners' Portal manpower outsourcing tender India 2026?

Bidders must submit certificates/documents as per Bid Document, ATC, and Corrigendum, along with standard eligibility proofs (GST, PAN, experience certificates). Ensure a dedicated toll-free support line and a state-level office, plus acceptance of 25% scope/quantity adjustments. Prepare contractual readiness for post-award variations.

What documents are required for the Pensioners' Portal outsourcing bid 2026?

Prepare GST certificate, PAN card, experience certificates for similar outsourcing, financial statements showing stability, technical bid documents, OEM authorizations if applicable, and any certificates specified in the Bid Document, ATC, or Corrigendum to avoid rejection.

What are the key eligibility criteria for this government manpower tender?

Eligible bidders must be a legal Indian entity with demonstrable experience in manpower outsourcing, comply with minimum wage norms, provide evidence of financial stability, and establish a state-level office and toll-free support as required by the tender terms.

What is the scope variation allowed under the 25% clause for this tender?

The buyer may increase or decrease contract quantity or duration up to 25% at the time of issue; once issued, the scope can be adjusted by up to 25% with consent. Lumpsum contracts permit scope/value changes with consent.

What are the service support requirements bidders must meet?

Bidders must provide a dedicated toll-free service line and a documented escalation matrix with contact numbers for service support, ensuring prompt issue resolution and structured escalation paths.

Where will the service provider's local office need to be located?

The service provider must establish an office within the state of the consignee to ensure timely deployment, supervision, and local compliance with government processes.

When are payments scheduled for this government outsourcing contract?

Exact payment terms will be defined in the final contract and ATC; bidders should examine the ATC for milestone-based payments, retention, and any advance or milestone-triggered payments.

What standards or certifications are mandatory for bidders?

Mandatory certifications will be specified in the Bid Document/ATC; typical requirements include GST, PAN, experience proof, and any OEM authorizations or quality certifications demanded in tender documents.

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