Indian Army Printer Spare Parts Tender India 2026 - ISI/ISO Standards, 2 Years Warranty, OEM Support

Tender Overview

The Indian Army (Department Of Military Affairs) invites bids for the supply of printer and peripheral spare parts, including Drum Assembly for Brother 3820, Logic Card for Brother 3820, Drum Assembly Canon IR 2206, Cleaning Blade Canon IR 2206, Image Roller IR 2206, Printer Head Epson 3210, Power Supply Card for All In One PC, Printer Head HP Smart Tank 530, Mouse Keyboard Set, and HDD Code 84714. The scope is clearly defined as supply of goods only with a flexible quantity up to 25% more or less than bid quantity, and delivery terms anchored to the original delivery period with a minimum extension of 30 days. The arrangement requires OEM warranty inclusion and a 2-year warranty period from final acceptance or post-installation, with service-center coverage across India. Turnover criteria apply for the last 3 financial years and must be supported by audited balances or CA/Cost Accountant certificates. This tender emphasizes post-sale support and installation readiness as a differentiator for bidders. The presence of a detailed option clause and the emphasis on supplier readiness for after-sales service are distinguishing features of this procurement in India.

Technical Specifications & Requirements

• Scope: Supply of goods only; no services specified beyond installation/maintenance if included in scope.
• Items listed: Spare parts across multiple brands (Brother, Canon, Epson, HP) as outlined in the BOQ.
• Warranty: 2 years from final acceptance or post-installation; OEM warranty certificates required at delivery; service centers must be established in India.
• Delivery flexibility: Option to increase/decrease quantity by up to 25%; delivery period adjusts proportionally with a minimum of 30 days.
• Documentation: PAN Card, GSTIN, Cancelled Cheque, EFT Mandate.
• Turnover: Average turnover of last 3 years; CA certificate or audited balance sheets accepted.
• Buyer ATC: Includes extended delivery calculations and compliance with option clause.

Terms, Conditions & Eligibility

• EMD: Not disclosed in the provided terms; bidders should verify at bid stage.
• Delivery: Delivery period links to last date of original order; extended time proportional to quantity change.
• Payment: Payment terms not explicitly stated beyond supply-only scope; bidders should seek confirmation.
• Warranty/Service: 2-year warranty; OEM certificates required at delivery; nationwide Indian installation/maintenance capability.
• Documents: PAN, GST, Cancelled Cheque, EFT Mandate; turnover evidence via audited statements or CA/Cost Accountant certificate.
• Turnover: Minimum average turnover over last 3 years as per bid document; conditional if company is <3 years old.
• Option Clause: Up to 25% quantity variation during contract and currency period with proportional time adjustments.