Indian Army Department Of Military Affairs Procurement - 8 IT & Printer Components (IS/Canon/RICH) 3 Year Warranty 2026

Tender Overview

The Indian Army, Department Of Military Affairs, is seeking procurement of multiple IT and printer components, including Motherboard i5 12th gen, Desktop Processor i5 12th gen, Canon 2900B logic card, RICHO MP 2014AD consumables (OPC drum, fuser unit assembly, drum cleaning blade, developer), and HP 1108 formatter card. The scope spans 8 items with no explicit quantity or value published. The tender emphasizes post-sale service, installation, and maintenance capabilities within India, with a 3-year OEM warranty requirement and a 10-day service-rectification SLA. A strong emphasis on financial prudence is evident through pre-bid vendor checks and mandatory documentation. This procurement is positioned as a routine government equipment refresh or upgrade, requiring compatible, OEM-warranted components and robust after-sales support to ensure nationwide consignee coverage.

Technical Specifications & Requirements

• Product categories include: Motherboard for Desktop (Intel i5 12th gen), Desktop Processor (Intel i5 12th gen), Canon printer logic card for model 2900B, RICHO OPC drum for MP 2014AD, Fuser unit assembly for MP 2014AD, Drum cleaning blade for MP 2014AD, Ricoh developer for MP 2014AD, Formater Card for HP printer 1108.
• No explicit numerical quantities or ISO/IS standards provided; emphasis on OEM warranty and post-warranty service capability.
• Warranty: 3-year OEM warranty from final acceptance or after installation/commissioning; service commitments within 10 days of defect notification; penalties of 0.5% of unit price per week of delay, capped at 10% of contract value; alternative sourcing at seller risk if delays exceed threshold.
• After-sales: installation, commissioning, training, troubleshooting, and nationwide service centers to be disclosed by bid.

Terms, Conditions & Eligibility

• EMD/Performance: Not explicitly stated in the data; bidders must demonstrate financial standing and not be under liquidation or similar proceedings.
• Documents required with bid (Vendor Code Creation): PAN, GSTIN, Cancelled Cheque, EFT Mandate certified by bank.
• Warranty: 3-year OEM warranty; timely rectification within 10 days; penalties and potential forfeiture of Performance Security for unresolved defects beyond cap.
• Service network: Well-established service centers in India; installation/training/maintenance capability required.
• Bidder qualifications: Non-bankrupt status; maintain financial health and capability to support nationwide service.
• Delivery/Installation: Location unspecified; implies consignee site readiness and timely installation per tender terms.