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Open Tender for REMOTE ACCESS & SUPPORT SOFTWARE,REMOTE ACCESS & SUPPORT SOFTWARE in HISAR, HARYANA

Bid Publish Date

11-Jun-2026, 11:41 am

Bid End Date

15-Jun-2026, 9:00 am

Location

HISAR , HARYANA
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Progress

Issue11-Jun-2026, 11:41 am
AwardPending
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Quantity

15

Category

REMOTE ACCESS & SUPPORT SOFTWARE

Bid Type

Two Packet Bid

Categories 3

PAPERLESS RECORDER SOFTWARE VIDEO RECORDER

Indian Army announces a tender for REMOTE ACCESS & SUPPORT SOFTWARE (Q3) in HISAR, HARYANA. Quantity: 15. Submission Deadline: 15-06-2026 09: 00: 00. Last date to apply is approaching fast!

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

REMOTE ACCESS & SUPPORT SOFTWARE (Q3)

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 4

GeM-Bidding-9452932.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

CATALOG-Specification-2

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 2 Items

Item #1 Details

View Catalog
Category Specification Requirement
BASIC INFORMATION Category Remote Access & Support Software
SCOPE OF LICENCE Types of Licence Subscription
SCOPE OF LICENCE Duration of Subscription (in months) (Hint :- Select '0' if not applicable) 12.0 - 60.0 Or higher
SCOPE OF LICENCE OEM Licensing policy Per Device
SCOPE OF LICENCE Number of licensing included in the offered product as per OEM defined licensing policy 1.0 - 500.0 Or higher
SCOPE OF LICENCE Platform type Server based, Web based, Cloud based, Mobile Based
SCOPE OF LICENCE Hosting Enviroment/ Deployment Option NA
SCOPE OF LICENCE The offered product have support from OEM for Unlimited updation for Patches and Bug fixes within maintenance & support period., Unlimited upgradation of version within support period
SCOPE OF LICENCE Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) 1.0 - 5.0 Or higher
SCOPE OF LICENCE Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) 1.0 - 5.0 Or higher
SCOPE OF LICENCE Training Options On-Site, OEM Training Centre, Web based Virtual Training, Training Material
SCOPE OF LICENCE No of days Training Provided (Hint :- Select '0' if not applicable) 1.0 - 5.0 Or higher
REMOTE SUPPORT Remote Support Features Concurrent User Session, Instant Help Request, Connection Reporting, 4K Support
REMOTE ACCESS Remote Access Features File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing
SECURITY Security Features Granular Access Controls, 256-bit-AES end-to-end Encryption, 2-Factor-Authentication
COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION Collaboration within the same console and solution Features Team-Chat – Internal to organisation, Customer Chat – external, Recent Computers & Contacts Listing

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Required Documents

1

Experience Criteria

2

Past Performance

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria

5

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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