Eastern Railway Toner & Ink Cartridges Procurement for Printers in India - 1 Year OEM Warranty & Service Center Coverage 2026

Tender Overview

Eastern Railway invites bids for the toner and ink cartridges and related printer consumables required by its network. The procurement scope is strictly supply of goods with no installation duties. Anticipated engagement emphasizes OEM warranty coverage for 1 year from final acceptance or post-installation, whichever occurs later. Bidders must demonstrate a robust after-sales presence with service centers across India and provide OEM warranty certificates at delivery. While the BOQ shows zero items, the contract hinges on consistent supply, compatibility with a range of printer models, and adherence to standard warranty obligations. Location and value details are not disclosed, indicating a streamlined, supply-only tender focused on compatibility and support infrastructure.

Technical Specifications & Requirements

• Product category: Toner Cartridges / Ink Cartridges / Printer Consumables
• Product class of cartridge and type of cartridge/consumable as per OEM specifications
• Printer/MF Machine brand compatibility for offered cartridges
• Color of ink/toner and model number compatibility with OEM printers
• Minimum yield (pages) for replacement cartridges
• Scope: Supply of goods only; no installation work included
• Warranty: 1 year from final acceptance or post-installation testing
• OEM warranties required to be uploaded at delivery; installation/commissioning may be supported through a national service network
• Service centers in India details to be uploaded with bid
• Documents for bid validity and compliance to be submitted as per ATC/ corrigendum if any

Terms, Conditions & Eligibility

• Scope of supply: Only supply of goods (no installation)
• Warranty: 1 year; OEM certificates required at delivery; breakdown rectification guaranteed during the warranty period
• After-sales network: Well-established Installation, Commissioning, Training, Troubleshooting and Maintenance service group in India; service-center locations to be disclosed with bid
• Certificates: Bidder must upload all required certificates/documents; non-submission may lead to rejection
• BOQ: No items listed; indicates a single-supply, vendor-ready requirement
• No explicit dates, location, or estimated value disclosed; bidders should prepare for standard procurement terms and ensure compliance with supplier documentation requirements