BSNL DOT Maintenance of OFC Network Tender Sonitpur Assam 2025 IS 550 compliant – EMD ₹38128

Tender Overview

Bharat Sanchar Nigam Limited Portal (BSNL), under the Department of Telecommunications (DOT), invites bids for Cluster Outsourcing for Maintenance of Landline and Broadband network – OFC Network SLA-based maintenance of OFC in Dhemaji under Lakhimpur division; maintenance of Customer Access Network and fault attendance in the Sonitpur district, Assam (PIN 784001). The project is valued at ₹1,906,408.00 with an EMD of ₹38,128.00. The scope covers SLA-driven fault resolution and routine maintenance, within a geo-cluster in Assam. The procurement emphasizes service continuity, outage response, and integrated field support. A 25% up/down adjustment to quantity or duration is allowed pre- and post-contract. Unique aspects include online EMD/PBG options and multiple security deposit formats.

Technical Specifications & Requirements

• Estimated value: ₹1,906,408.00; EMD: ₹38,128.00; location: Sonitpur, Assam 784001; category: OFC network maintenance and customer access network fault handling; contract flexibility: up to 25% quantity/duration per award terms.
• Service model: SLA-based maintenance with on-site personnel; wage/payment norms require contractor salaries to be paid before reimbursement by BSNL with statutory documents; online EMD/PBG options via RTGS/Internet banking; includes option for DD or FDR security deposits payable to CAO/IFA O/o CGM NETF BSNL, Guwahati.
• Reporting & compliance: adhere to GeM/GTC provisions; ensure delivery and performance in Assam's Lakhimpur division; prompt fault attendance and restoration; ensure continuity of civil works as applicable to OFC network.

Terms, Conditions & Eligibility

• EMD: ₹38,128; can be paid online via RTGS/Internet banking to Union Bank of India, Guwahati; proof of transfer to be uploaded with bid.
• Payment Terms: salary/wages paid to deployed staff by contractor prior to claim submission; subsequent reimbursement with statutory documents.
• Security Deposit: PBG, DD, or FDR options accepted; original hard copy to be delivered within 15 days of award.
• Bid Flexibility: quantity/duration can vary up to ±25%; acceptance of revised terms is mandatory.
• Eligibility: bidder not in liquidation or bankruptcy; must upload a supporting undertaking with bid.
• Contractor obligations: compliance with IS/GeM terms and timely service delivery; maintain statutory payroll records and PF/ESIC documentation.