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Bharat Sanchar Nigam Limited Maintenance of Landline & OFC Network SLA Tender Sonitpur Assam 2025

Bid Publish Date

24-Jan-2026, 12:23 pm

Bid End Date

14-Feb-2026, 6:00 pm

EMD

₹34,484

Value

₹17,24,216

Progress

Issue24-Jan-2026, 12:23 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Tender Overview

Organization: Bharat Sanchar Nigam Limited (BSNL) / Department of Telecommunications (DOT) delivers a cluster outsourcing contract for maintenance of landline and broadband networks and OFC in the Lakhimpur division, Assam, with a total estimated value of ₹1,724,216 and an EMD of ₹34,484. Scope covers SLA-based maintenance of OFC, recovery from cable faults, and Customer Access Network support in Sonitpur district and surrounding areas. The tender includes a flexible quantity/duration clause allowing up to 25% adjustment at contract issuance or thereafter. This opportunity targets telecom service providers with demonstrated field maintenance capacity and BSNL/ DOT compliance.

Technical Specifications & Requirements

  • Estimated value: ₹1,724,216; EMD: ₹34,484; location: Sonitpur, Assam (784001); scope: SLA-based maintenance for OFC network, landline, broadband, and fault attendance in Lakhimpur Division with related Customer Access Network tasks.
  • No explicit product specs or BOM items are listed; emphasis on service delivery capability, fault response, and network maintenance SLA adherence.
  • Contractual flexibility includes a 25% variation window for quantity or duration; online EMD/RTGS payment options are permitted; alternative security instruments (PBG, DD, FDR) may be accepted per BSNL terms. Service providers must demonstrate staff payroll compliance and statutory documentation as part of payments flow.
  • Delivery/installation expectations are linked to ongoing network maintenance tasks and timely fault resolution in the specified districts.

Terms, Conditions & Eligibility

  • EMD requirement: ₹34,484; online RTGS/IFSC payment to CAO/IFA O/o CGM NETF BSNL; proof of payment to be uploaded with bid.
  • Acceptance of alternative financial securities: DD, FDR, or PBG as per GeM GTC; original hard copies to be delivered within 15 days of award.
  • Salary/wage disclosure: contractor to pay staff first, with statutory PF/ESIC documentation and bank statements supplied with payments claim.
  • Qualification notes: bidder must avoid liquidation or similar proceedings; undertaking to be uploaded with bid.
  • No BOQ items provided; scope is maintenance service delivery rather than material supply.

Key Specifications

  • Maintenance scope: SLA-based upkeep of landline, broadband, and OFC network with fault attendance in Sonitpur and Lakhimpur divisions

  • EMD amount: ₹34,484; estimated contract value: ₹1,724,216

  • Payment terms: salaries/wages paid by contractor; vendor to claim from BSNL with statutory documentation

  • Bid security: online EMD possible; alternative PBG/DD/FDR accepted per GeM guidelines

  • Quantity/duration flexibility: up to 25% increase/decrease at contract issue or post-award

  • No explicit technical BOM; emphasis on field maintenance capability and SLA adherence

Terms & Conditions

  • EMD ₹34,484; online payment accepted to CAO/IFA O/o CGM NETF BSNL

  • Salary/wages paid by contractor with documentation; claim from BSNL

  • Contract quantity/duration may vary by up to 25% at issue or post-award

Important Clauses

Payment Terms

Salaries of contracted staff paid by the service provider first; subsequent reimbursement from BSNL with PF/ESIC documentation and bank statements; online EMD payment allowed

Delivery Schedule

SLA-based maintenance; timely fault attendance and network upkeep within Sonitpur and Lakhimpur districts; no fixed BOM quantities; execution tied to service levels

Penalties/Liquidated Damages

Not explicitly stated; contract terms indicate SLA compliance, with potential performance-based implications via BSNL terms

Bidder Eligibility

  • Registered telecom service providers with field maintenance capability

  • No active liquidation or bankruptcy proceedings; provide undertaking

  • Experience in similar SLA-based network maintenance contracts (landline/OFC)

Documents 3

GeM-Bidding-8776920.pdf

Main Document

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates from similar maintenance contracts

4

Financial statements (latest audited) demonstrating solvency

5

EMD submission receipt or proof of online transfer (RTGS/NEFT with transaction reference)

6

Technical bid documents and method statement for SLA-based maintenance

7

OEM authorizations or certifications (if deploying third-party technicians)

8

Payroll documentation and PF/ESIC compliance records for deployed staff

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for BSNL maintenance of OFC network tender in Sonitpur Assam 2025?

Bidders must register on the GeM portal and submit an EMD of ₹34,484 via RTGS/online or provide an accepted alternative like a PBG/DD/FDR. Include GST, PAN, experience certificates, financials, and payroll documentation. Ensure compliance with salary payment obligations and statutory PF/ESIC records for deployed staff.

What are the eligibility criteria for BSNL telecom maintenance tender in Assam?

Applicants must avoid liquidation or bankruptcy, provide an undertaking, demonstrate prior SLA-based maintenance experience for landline/OFC, and offer staff payroll documentation. Financial stability is shown through audited statements; OEM authorizations are required if subcontracting maintenance tasks.

What documents are required for BSNL Odisha maintenance tender submission in Assam?

Submit GST and PAN, experience certificates from similar maintenance work, latest audited financials, EMD proof, technical bid, payroll records with PF/ESIC, and OEM authorizations if applicable. Upload scanned documents and provide hard copies within 15 days of award.

What are the delivery expectations for SLA-based OFC maintenance in Assam?

The contract specifies SLA-based maintenance for landline, broadband, and OFC with fault attendance in Sonitpur/Lakhimpur. There is no fixed BOM; emphasis on timely fault resolution and adherence to service levels as per BSNL terms.

What is the EMD amount and payment method for this BSNL tender?

EMD is ₹34,484. Online payment via RTGS/NEFT to CAO/IFA O/o CGM NETF BSNL, Union Bank of India, Pan Bazar Guwahati; transaction reference must be included in bid submission. Alternate securities (PBG/DD/FDR) are allowed per GeM GTC.

What is the quantity variation clause for this BSNL contract in Assam 2025?

The buyer may adjust contract quantity or duration up to 25% at the time of contract issuance and thereafter; bidders must accept revised quantity or duration within the 25% limit and align resources accordingly.

What are the payroll and statutory documentation requirements for deployed staff?

Contractor must pay salaries first and provide PF and ESIC documentation, along with bank statements for payments claimed from BSNL. This ensures compliance with statutory obligations and enables timely reimbursement under the contract.

What are acceptable forms of security deposit for this BSNL tender?

Acceptable security deposits include PBG, DD, or FDR as per GeM GTC. Original hard copies must be delivered within 15 days of award; DD/FDR must be in favour of CAO/IFA O/o CGM NETF BSNL Guwahati.

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