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BSNL Bharat Sanchar Nigam Limited OFC Maintenance Tender Tezpur Assam 2025 – IS 550/ISO Standards, EMD ₹39568

Bid Publish Date

24-Jan-2026, 12:44 pm

Bid End Date

14-Feb-2026, 6:00 pm

EMD

₹39,568

Value

₹19,78,388

Progress

Issue24-Jan-2026, 12:44 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Tender Overview

Organization: Bharat Sanchar Nigam Limited (BSNL) – Department of Telecommunications. Procurement targets cluster outsourcing for maintenance of landline and broadband networks, specifically OFC network SLA-based maintenance in Tezpur Division, including Customer Access Network fault attendance. Estimated value: ₹1,978,388 with an EMD of ₹39,568. Location: Sonitpur, Assam 784001. This contract emphasizes service delivery across fault attendance and network upkeep in Tezpur, with a formal quantity/duration flexibility cap of 25% at issue and after award. A unique emphasis is the service-level maintenance scope for OFC and related customer access layers.

Technical Specifications & Requirements

  • No detailed technical specs listed in the tender data. Key context includes: cluster outsourcing for maintenance of landline and broadband networks; SLA-based OFC maintenance in Tezpur Division; attendance for all cable faults; service scope covers Customer Access Network.
  • Relevant terms indicate financial governance around EMD, online payment options, and alternative security mechanisms (PBG, DD, or FDR) compatible with GeM norms. Payment terms imply service provider salaries paid at source, with subsequent reimbursement claim along with statutory documents.
  • Critical administrative requirements include: ability to scale quantity/duration up to 25%; online EMD transfer to Union Bank of India account; potential DD/FDR submission; and post-award submission of security instruments within defined timelines.

Terms, Conditions & Eligibility

  • EMD: ₹39,568 via online RTGS/Internet Banking to the Union Bank of India account; bidder must upload proof of transfer with bid.
  • Payment terms: Salaries of deployed staff must be paid by the service provider first, with claims to BSNL supported by PF/ESIC and bank statements.
  • Security deposits: Options include PBG, DD in favour of CAO/IFA at Guwahati, or FDR; original documents to be delivered within 15 days of award.
  • Variation clause: Quantity/duration can be adjusted up to ±25% at contract issue and post-award.
  • Eligibility: Bidder must not be under liquidation or bankruptcy; provide undertaking with bid.
  • BOQ: No items listed; implies a service-based scope rather than tangible goods.

Key Specifications

    • Est. value: ₹1,978,388
    • EMD: ₹39,568
    • Location: Tezpur Division, Sonitpur, Assam
    • Service scope: SLA-based maintenance of OFC network and Customer Access Network; attendance of all cable faults
    • Quantity/duration flexibility: up to 25% at contract issue and post-award

Terms & Conditions

  • Key Term 1: 25% contract quantity/duration adjustment allowed at issue and after award

  • Key Term 2: Service provider salaries paid by the provider with claims to BSNL on submission of PF/ESIC docs

  • Key Term 3: EMD submission via online transfer; multiple security options (PBG, DD, FDR) accepted

Important Clauses

Payment Terms

Salaries of contracted staff must be paid by the service provider first; claims to BSNL along with PF/ESIC and bank statements.

Delivery Schedule

Not explicitly specified; however, SLA-based maintenance implies ongoing service delivery with timely fault attendance in Tezpur Division.

Penalties/Liquidated Damages

Not detailed in the provided data; presence of SLA-based maintenance typically entails LDs; verify in final terms.

Bidder Eligibility

  • Not under liquidation, receivership, or bankruptcy

  • Experience in telecom maintenance or similar SLA-based service delivery

  • Financial stability evidenced by annual turnover and statutory filings

Documents 3

GeM-Bidding-8775770.pdf

Main Document

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates demonstrating relevant maintenance service delivery

4

Financial statements for the last 2-3 years

5

Proof of EMD payment (RTGS/online transfer receipt)

6

Technical bid documents detailing service capabilities

7

OEM authorization/agency agreement (if applicable)

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for BSNL OFC maintenance tender in Tezpur Assam 2025?

Bidders should prepare an online bid with EMD ₹39,568 via RTGS/Internet Banking to Union Bank of India, include undertaking against liquidation status, and submit financials, GST, PAN, experience certificates, and technical bid detailing SLA-based maintenance capabilities for the Tezpur Division. Ensure 25% quantity/duration flexibility is accepted in the bid and post-award.

What documents are required for BSNL Tezpur maintenance tender submission?

Required documents include GST, PAN, auditable financial statements, prior telecom maintenance experience certificates, EMD proof (online transfer receipt), technical bid, and OEM authorizations if applicable. Upload original or scanned copies as specified and ensure security deposit options (PBG/DD/FDR) are ready for post-award submission.

What are the eligibility criteria for the Tezpur telecom maintenance bid 2025?

Eligible bidders must not be under liquidation, must demonstrate prior SLA-based maintenance experience, provide financial stability through annual turnover, and submit undertaking against insolvency. A service capability to maintain OFC and Customer Access Network in Tezpur is required, along with compliant payment of staff salaries.

What is the EMD amount and payment method for this BSNL tender?

EMD is ₹39,568. Payment can be made online via RTGS/Internet Banking to the Union Bank of India account provided in the terms. Include the transaction proof with the bid submission and reference the bid number and bidder name in the transfer details.

What is the contract variation allowance in this BSNL maintenance tender?

The buyer may adjust contract quantity or duration up to 25% at the time of contract issue and after award. Bidders must be willing to accept revised quantity or duration within this limit and adjust resources accordingly to maintain SLA compliance.

What are the delivery and service requirements for Tezpur Division OFC SLA?

The scope covers SLA-based maintenance of OFC networks and Customer Access Network with fault attendance. While exact delivery timelines are not specified, the service must ensure prompt fault attendance and ongoing network upkeep within Tezpur Division, adhering to the SLA performance framework.

What are the security deposit options for BSNL tender performance guarantees?

Performance security can be provided as an Account Payee Demand Draft, PBG under GeM GTC, or as an FDR. Original DD/FDR must be delivered within 15 days of award; scanned copies should be uploaded, with DD/FDR endorsed in favour of CAO/IFA O/o CGM NETF BSNL.

Where can I verify the BoQ and itemized scope for this tender?

The tender data shows No BOQ items listed, indicating a service-based scope. Vendors should rely on the SLA-based maintenance description for OFC and Customer Access Network and prepare a capability statement accordingly, highlighting fault attendance and network maintenance expertise.

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