Indian Air Force Laptop with M5 Chip Tender 2026 India ISO 9001 OEM Warranty

Tender Overview

The Indian Air Force (Department of Military Affairs) seeks a turnkey supply of LAPTOPS with M5 CHIP, including installation, testing, and commissioning. The procurement scope emphasizes OEM-backed warranty, device registration on the OEM website after delivery, and inclusion of essential software and accessories. Key deliverables include a complete product package with MS Office, a carry bag for each laptop, and C-port to multiport adapters. The tender specifies that the bidder/OEM must provide an ISO 9001 certified supplier, and must demonstrate an official OEM warranty and after-sales support. Unique constraints include a dedicated toll-free service line and a registered Indian office for imported OEMs. The absence of BOQ items indicates a high-level requisition focused on complete laptop packaging and post-sale service readiness.

Technical Specifications & Requirements

• Product: LAPTOP WITH M5 CHIP
• Inclusions: MS OFFICE, carry bag, and C-PORT to multiport adapters as integral to the package
• Warranty: OEM warranty; OEM-supported warranty certificate required; warranty terms to be in line with OEM policy
• Compliance: ISO 9001 certification for bidder or OEM; OEM must have an Indian registered office for after-sales service if imported
• Additional obligations: Laptop must be registered on OEM website by bidder after delivery; dedicated service support number required; scope includes Supply, Installation, Testing and Commissioning (SIC)
• Documentation: Attach buyer’s specification with firm stamp/signature for technical evaluation
• Packaging: Include software/accessories as part of the product package; ensure compatibility with M5 chip systems
• Country/Entity: Indian OEM support and local service presence imperative

Terms, Conditions & Eligibility

• EMD/participation: Not specified in data; ensure compliance with OEM warranty and registration requirements
• Eligibility: ISO 9001 certification; Indian registered office for imported OEMs; OEM-supported warranty certificate
• Delivery/Support: Dedicated toll-free service line; post-delivery OEM website registration; service and support terms to be observed
• Documentation: Buyer’s specification with stamp and signature; OEM authorization if applicable; proof of service capability
• Penalties: Not specified; ensure adherence to OEM warranty and timely after-sales support
• Warranty/AMC: OEM-based warranty; after-sales service must be demonstrable via official channels
• Scope: SCM includes Supply, Installation, Testing and Commissioning of laptops with M5 chip
• Compliance: Product must meet stated standards and be accompanied by required certificates